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familychoice

macrumors 6502
Original poster
Just went to add AppleCare for my recent M5 Air laptop purchase, but the 3-year option is 'currently unavailable'.

Not sure what to do - the single year option is available, but with talk of the new AppleCare One service I'm not sure whether to hold-off for that - does anyone know when it'll be available here in the UK, or what the issue is with the 3 year option?

Cheers!
 
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What new AppleCare+ service do you speak of?

The single-year option is recurring; you can cancel when you want.
Sorry, I meant the new AppleCare One (edited original post).

Phoned Apple and the AppleCare team don't work weekends, so will check with them on Monday.

I'll add the single-year option if the 3-year is still not available, just wondering if they're getting ready to transfer to the AppleCare One system.
 
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Sorry, I meant the new AppleCare One (edited original post).

Phoned Apple and the AppleCare team don't work weekends, so will check with them on Monday.

I'll add the single-year option if the 3-year is still not available, just wondering if they're getting ready to transfer to the AppleCare One system.
Screenshot 2026-05-16 at 13.52.42.png


On the US Apple store, you have the option of both when purchasing an Air - so it won't be one or the other. If and when AppleCare One comes to the UK, it should be simple enough to transition any existing agreements over. (They would have had to do that in the US).
 
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What happens to the ability to do monthly/annual coverage until cancelled if you were to sell the machine in say 14 months?

Does that ability stay with the machine?
 
What happens to the ability to do monthly/annual coverage until cancelled if you were to sell the machine in say 14 months?

Does that ability stay with the machine?
Only until it expires. It’s not “transferable” to the new owner, so they won’t be able to renew.

In USA they could buy AppleCare One if they qualify, but that’s it.
 
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On the US Apple store, you have the option of both when purchasing an Air - so it won't be one or the other. If and when AppleCare One comes to the UK, it should be simple enough to transition any existing agreements over. (They would have had to do that in the US).
Ah ok, cheers. I'll see what they say on Monday and see if we're going to get the new plan here in the UK. I've got two weeks left to decide, if we don't get the option by then I'll just go for the standard year, and then hopefully transition if we're offered the new plan.
 
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Bummer.
So AC+ is basically only really for the first owner of a given device, is that basically the situation?
Assuming the "first owner of the given device" is the same person who has logged into an Apple Account on the device and purchases AC+ before the AC+ purchase window expires. I am unable to verify, but I recall reading 3-yr AC+ is still available, you have to call Apple Care/Support to get it.
 
Assuming the "first owner of the given device" is the same person who has logged into an Apple Account on the device and purchases AC+ before the AC+ purchase window expires. I am unable to verify, but I recall reading 3-yr AC+ is still available, you have to call Apple Care/Support to get it.

Any idea how much it is for a Macbook Air M5?

I have a few days left. I'd like to add only a version of AC+ that can be transferred/go with the machine as I will likely upgrade in under 2 years. It's a very nice peace of mind benefit when reselling.
 
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