No 3G or Edge symbol?

[Lemons!]

I called AT&T and spoke to a woman, she said there's an outage. I live in California near San Francisco. My brother and my friends all have iPhones and their data connection are all working. I told her that and she said it's an outage, but I did not hear any announcements from ATT. It can't be an outage, when only one phone's data is out. There's no symbol where the 3G or Edge should be. Sounds like she's lying. What do I do?

I've tried restoring and resetting. Nothing works. If I put it on WiFi, it works.

 

[-aggie-]

You don't have 3G or EDGE, so it looks like you have an outage. Wifi has nothing to do with that. Are you confused?

 

[jav6454]

I called AT&T and spoke to a woman, she said there's an outage. I live in California near San Francisco. My brother and my friends all have iPhones and their data connection are all working. I told her that and she said it's an outage, but I did not hear any announcements from ATT. It can't be an outage, when only one phone's data is out. There's no symbol where the 3G or Edge should be. Sounds like she's lying. What do I do?

I've tried restoring and resetting. Nothing works. If I put it on WiFi, it works.

Yes it can happen. Data outages happen without announcement. Sometimes they are predetermined in order to allocate time for network upgrades. Wi-Fi can be used even when there is a network outage.

 

[Lemons!]

But howcome it's only my phone and not my brother's or my friends?

 

[-aggie-]

But howcome it's only my phone and not my brother's or my friends?

Are they in the same room as you?

 

[Lemons!]

Are they in the same room as you?

yes