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ma8c9

What YEAR was your MacBook Pro made?
That's important to know.

If there is no "view" menu, don't worry about it.
Looking at the second pic you posted (Apple SSD SM0256G Media)...
... What happens if you click the erase button?

What format you erase to depends on what year the MBP was made, what OS it came with, and what OS you're trying to install.
That's why we need to know such things.
 
Thank you for the reply Fishrrman! I clicked erase again, and lo and behold, when I went back to reinstall OS X, the disk appeared! It is installing now, and hopefully I won't have any further issues :D

Just in case it might help anyone else reading this, this is a mid-2015 MacBook pro, it would have originally come with macOS 10.10.2 or 10.10.3.
 
I have a 2015 MacBook Pro 13".
It came out-of-the-box with 10.11 El Capitan pre-installed.
 
Try this:

1. Power down, all the way off
2. Press the power-on button and hold down:
Command-OPTION-R
(this gets you to INTERNET recovery)
You'll need your wifi password, and it will take a while to load.
3. When the utilities load, open Disk Utility
4. VERY IMPORTANT: go to the "view" menu and choose "show ALL devices"
5. NOW look at the list on the left -- the topmost line represents the physical drive inside.
6. NOW try erasing the ENTIRE drive. Choose APFS, GUID partition format.
7. Does the erase work? If so, close disk utility, open the OS installer, and try again.
8. The MBP may reboot one or more times, and the screen may go dark for a minute or two. BE PATIENT.
9. When done, you should see the first setup screen (choose your language).
10. At this point, press the power button and hold it down until the display goes black and the power is off. It's ready to sell, and the buyer will get to set it up as if it were new.
Hi, my MacBook Pro Mid 2012 crashed last night as I was working but has refused to load beyond the boot page. Before stumbling on this, I have tried using the recovery mode but experienced the same the issue as the OP(image attached).

I have tried this but I keep getting loading disks when I try accessing my drives(image attached).

What do you suggest I do?

Thanks
476BC660-D8EA-4229-B4E9-D2EF87E73A95.jpeg
6F826B4C-25E2-411D-A81F-F81F3A4680B8.jpeg
 
Mrtuscan wrote:
"Hi, my MacBook Pro Mid 2012 crashed last night as I was working but has refused to load beyond the boot page. Before stumbling on this, I have tried using the recovery mode but experienced the same the issue as the OP(image attached).
I have tried this but I keep getting loading disks when I try accessing my drives(image attached).
What do you suggest I do?"

IMPORTANT QUESTIONS:
Is this a NON-retina 2012 MBP?
The one with the DVD drive on the right?

If it is...
Then it may not be the drive itself that's gone bad, but rather the "ribbon cable" that connects the drive to the motherboard. When the connection goes bad, it looks to the Mac (and the user) like "there's no drive there" (even though the drive is still ok).

This is a VERY common problem with 2012 Unibody MBPs.

The cable is cheap and easy to replace yourself.
You'll need a Phillips #00 driver to remove the screws on the back.

See this repair guide:

You can get the cable part number from ifixit.
They may sell it,
or
Find it on ebay or elsewhere.

I reckon there's a good chance that replacing the cable will bring the MBP drive "back to life"

One other thing:
If it's still the original platter-based HDD, you could replace it with an SSD (cheap), and get much better overall performance...
 
Try this:

1. Power down, all the way off
2. Press the power-on button and hold down:
Command-OPTION-R
(this gets you to INTERNET recovery)
You'll need your wifi password, and it will take a while to load.
3. When the utilities load, open Disk Utility
4. VERY IMPORTANT: go to the "view" menu and choose "show ALL devices"
5. NOW look at the list on the left -- the topmost line represents the physical drive inside.
6. NOW try erasing the ENTIRE drive. Choose APFS, GUID partition format.
7. Does the erase work? If so, close disk utility, open the OS installer, and try again.
8. The MBP may reboot one or more times, and the screen may go dark for a minute or two. BE PATIENT.
9. When done, you should see the first setup screen (choose your language).
10. At this point, press the power button and hold it down until the display goes black and the power is off. It's ready to sell, and the buyer will get to set it up as if it were new.
Why this isn't an official Apple Support article, I'll never know. Thanks Fishrrman - you saved my ass today
 
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@Fishrrman perhaps stupid question, but when performing your suggested solution (which seems to work great looking at the comments), would I also be loosing all the data and files on my laptop?
 
If you format/erase the drive, then, yes, you erase everything. No problem, if you already have a backup.
If you do not have a good backup, then you will need to try to get the data off the hard drive using recovery software, or (if your files are that important) try a data recovery service (which can get very expensive!)
 
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