No Faulty Apple Watches Were Shipped to Customers

Discussion in 'iOS Blog Discussion' started by MacRumors, Apr 30, 2015.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    [​IMG]
    Apple identified a Taptic Engine defect affecting the Apple Watch before shipping the device to any customers, according to Re/code. The report, citing people with knowledge of the matter, claims that no faulty Apple Watches reached customers, and reiterates that Apple has shifted the majority of production to Japanese supplier Nidec, which has not encountered the same issue.
    The Wall Street Journal reported on Wednesday that Apple discovered Taptic Engines supplied by AAC Technologies Holdings in Shenzhen, China would break over time, likely contributing to current Apple Watch supply constraints. The Taptic Engine, which creates creates motion in a straight line by moving a small rod, powers the haptic feedback capabilities of the Apple Watch by alerting users about incoming messages or notifications with gentle taps on the wrist.

    Apple Watch pre-order deliveries began on April 24 in the United States, Australia, Canada, China, France, Germany, Hong Kong, Japan and the United Kingdom, although many customers are still waiting to receive their devices. A portion of customers with initial shipping estimates of 4-6 weeks or later have received their Apple Watches sooner than expected, but there remains several orders that have yet to be fulfilled, particularly some Space Gray and Space Black models.

    Article Link: No Faulty Apple Watches Were Shipped to Customers
     
  2. Locoboof macrumors 65816

    Locoboof

    Joined:
    Jun 8, 2008
    Location:
    Bay Area,Cali
  3. SMIDG3T Suspended

    SMIDG3T

    Joined:
    Apr 29, 2012
    Location:
    England
    #3
    This is good news! I am getting mine later today!
     
  4. Crosscreek macrumors 68030

    Crosscreek

    Joined:
    Nov 19, 2013
    Location:
    Margarittaville
    #4
    Sounds like some forum people had theirs returned while in the mail so Apple knows which are affected.

    Early and first generation will be the test ground for a much improved second gen device.
     
  5. penajmz macrumors 68040

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #5
    Good to know. Getting mine later today and don't need to be worrying about that.
     
  6. needfx macrumors 68040

    needfx

    Joined:
    Aug 10, 2010
    Location:
    macrumors apparently
  7. Red Oak macrumors regular

    Joined:
    Jun 14, 2011
    #7
    Who?

    Who is this guy? I've never heard of him before. Is it his opinion, or does he have any facts to back it up?
     
  8. paulrbeers macrumors 68040

    Joined:
    Dec 17, 2009
  9. Robert.Walter macrumors 65816

    Joined:
    Jul 10, 2012
    #9
    I recall reading one reviewer received a demo unit from Apple and he could barely feel the taps coming out of the taptic engine.

    He reported it, apple provided a replacement which had markedly better haptic feedback performance.

    Sorry I don't recall which review and can't provide a link.
     
  10. dumastudetto macrumors 68030

    Joined:
    Aug 28, 2013
    #10
    Nobody should be surprised. Apple has meticulous QA that always prevents faults like this from reaching consumers. This is another reason why I love Apple. They always put product perfection ahead of shipping x number of units to meet initial demand. Yes there may be shortages for the time being, but the assurance you are getting a world class product should make those delays more palatable.
     
  11. needfx, Apr 30, 2015
    Last edited: Apr 30, 2015

    needfx macrumors 68040

    needfx

    Joined:
    Aug 10, 2010
    Location:
    macrumors apparently
    #11
    apparently you've never heard of the you're-holding-it-wrong-gate :D
     
  12. mprevatt macrumors newbie

    Joined:
    Apr 22, 2015
    Location:
    North Carolina, USA
    #12
    Received mine Monday and have noticed no errors/faults
     
  13. odditie macrumors 6502

    Joined:
    Jan 6, 2004
    #13
  14. extricated macrumors 6502

    extricated

    Joined:
    Jul 14, 2011
    Location:
    Arkansas
    #14
    I guess we'll all find out eventually (for those still waiting to get theirs).
     
  15. Jacquesvw macrumors regular

    Joined:
    Sep 12, 2012
    #15
    Tell that to my Retina iMac's display that is delaminating its anti-reflective coating and I've never even touched or cleaned the display and it's still falling apart.
     
  16. 8CoreWhore macrumors 68020

    8CoreWhore

    Joined:
    Jan 17, 2008
    Location:
    Big D
    #16
    And he said, since the launch, a customer he knows had to swap a Watch at the Apple store because of it as well. So Apple does have Watches in the store for swaps.
     
  17. Cyberpower678 macrumors 6502

    Joined:
    Apr 28, 2015
    Location:
    Everywhere
    #17
    Glad to hear. Getting mine later today as well.
     
  18. blackcrayon macrumors 68000

    Joined:
    Mar 10, 2003
    #18
    Unless it came out of the box doing that, I don't see how QA would have been able to tell.
     
  19. Jacquesvw macrumors regular

    Joined:
    Sep 12, 2012
    #19

    It did. When I first opened it, it already had a small spot where it started to delaminate. Since it's a custom order for a full spec model and I'm from Africa a swop under warranty is not going to happen either, so I'm just living with it because I have no choice as I cannot wait for it to be shipped to Apple first for repair or replacement.
     
  20. martygras9 macrumors 6502

    martygras9

    Joined:
    Aug 13, 2007
    #20
    Gruber said on a podcast that he wished the taps were stronger.
     
  21. 2457282 Suspended

    Joined:
    Dec 6, 2012
    #21
    Let me correct the title -

    At least to my address. :D:D
     
  22. roadbloc macrumors G3

    roadbloc

    Joined:
    Aug 24, 2009
    Location:
    UK
  23. stanhope macrumors regular

    Joined:
    Mar 25, 2015
    #23
    My position

    For me, while I am disappointed by the delays, it is less about that than the way the launch was handled overall. The scheme made no logical sense, many staff were not well trained, and candor surely was not the order of the day. I as well as many, many who have spoken on the subject would have preferred the lines to this approach.
     
  24. Rogifan macrumors Core

    Rogifan

    Joined:
    Nov 14, 2011
    #24
    So Re/Code is saying no faulty devices were shipped to consumers based on some analyst from a firm most people have probably never heard of? How would he know?
     
  25. bunnicula macrumors 68040

    bunnicula

    Joined:
    Jul 23, 2008
    #25
    "several orders have yet to be fulfilled"

    Say what?

    I'm sure there are more than several. ;)
     

Share This Page