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No more 2 year contracts at AT&T store?

M

milcasa

macrumors newbie
Original poster
Jun 2, 2010
5
1
I was at my local AT&T yesterday (7/1/2015) trying to added a new line with a 2 year contract to my family plan. I was told that AT&T stores no longer offer 2 year contracts. Two year contracts are only available online.
 
That is incorrect, the rep probably didn't want to sell you a 2 yr contract because it affects their numbers in regards to Next percentage sold. If you look at their pricing cards of the phones 2 yr contracts are still present and available. 3rd party vendors I believe stopped doing 2 yr in early June. Next time ask for a manager if they deny you a 2 yr contract...
 
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Ajones330 said:
That is incorrect, the rep probably didn't want to sell you a 2 yr contract because it affects their numbers in regards to Next percentage sold. If you look at their pricing cards of the phones 2 yr contracts are still present and available. 3rd party vendors I believe stopped doing 2 yr in early June. Next time ask for a manager if they deny you a 2 yr contract...
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I did not look at the pricing card. He just put my info into his tablet and said that there was no longer the 2 year option. I believed him so I left and ordered the new line and phone online. You're right I should've ask more questions. Now I have to wait a few days for my new phone.
 
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Actually, I heard that only "select" AT&T stores and online can offer contracts now. Perhaps your store isn't one of them.

As in aside, I have a feeling its going to be next to impossible to get a new 6s on contract when they come out. The online system will be swamped.
 
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I just checked online, available. In the store it was not.... or may be they don't want to give me.
 
milcasa said:
I did not look at the pricing card. He just put my info into his tablet and said that there was no longer the 2 year option. I believed him so I left and ordered the new line and phone online. You're right I should've ask more questions. Now I have to wait a few days for my new phone.
Click to expand...

Are you at a "authorized ATT store" or a real corporate ATT store?
 
I'd also like to know whether AT&T will still offer 2 yr contracts when the iP6s releases. I'm kinda confused with all the rules about 3rd parties not selling them under those conditions anymore. Can anyone elaborate?
 
I was at a corporate store over a month ago and I over heard a rep telling a customer they weren't doing 2 year contracts anymore. This was maybe 2 days or so after they implemented the new policy. guess they're just lying to customers because they'd rather sell next contracts.
 
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Time to just kill off that archaic 2 year contract. Going forward, maybe even do away with NEXT and just start selling phones full retail. With full retail being revealed, I'd bet the demand curve goes back to the left a bit and will deflate the true market price of phones.
 
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Ajones330 said:
That is incorrect, the rep probably didn't want to sell you a 2 yr contract because it affects their numbers in regards to Next percentage sold. If you look at their pricing cards of the phones 2 yr contracts are still present and available. 3rd party vendors I believe stopped doing 2 yr in early June. Next time ask for a manager if they deny you a 2 yr contract...
Click to expand...

2 year contracts are still available in store.
 
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I went with my sister yesterday when she upgraded her phone and she was told this would be the last time she could do the 2 year contract.
 
imlovinit said:
I went with my sister yesterday when she upgraded her phone and she was told this would be the last time she could do the 2 year contract.
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Here we have that the salesperson in the store has info from Att head office. :) or... If somebody tells me that I do the contract last time... I buy something to protect myself LOL:)

BTW: I like the" serious faces" they doing than they "reveal" this top secret info.
 
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Yeah the girl was a real treat too and tried to convince my sister to "save" money by eliminating the grandfather unlimited data plan. With the way they use data having the unlimited would be saving money. Anyways.
 
imlovinit said:
Yeah the girl was a real treat too and tried to convince my sister to "save" money by eliminating the grandfather unlimited data plan. With the way they use data having the unlimited would be saving money. Anyways.
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Yep, they try that on me too, repeatedly. I'll stick with my unlimited data "till death do us part".
 
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Ajones330 said:
That is incorrect, the rep probably didn't want to sell you a 2 yr contract because it affects their numbers in regards to Next percentage sold. If you look at their pricing cards of the phones 2 yr contracts are still present and available. 3rd party vendors I believe stopped doing 2 yr in early June. Next time ask for a manager if they deny you a 2 yr contract...
Click to expand...

Sounds right to me. At every opportunity, AT&T pushes Next.
 
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AJsAWiz said:
Sounds right to me. At every opportunity, AT&T pushes Next.
Click to expand...

I usually frequent the same AT&T corp store so the reps sort of know me. Last time I upgraded one of our lines the rep told me not to use Next cause of our grandfathered plan. He suggested 2 year subsidy.
 
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