Every time I sent something to Apple for trade in, they sent me a cardboard box to send it. Not this time. Both with the iPhone and MacBook this week, I was instructed to take both in the FedEx and let them deal with packaging. When did that change?
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No more trade in boxes?
- Thread starter Black_Mage
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Must be fairly recent. I traded in an iPhone in September 2025 and they sent me a prepaid box.
I've done several trade-ins these past 12 months and I received shipping boxes as recently as last week. I do recall about 2 years ago when I was instructed to drop off a "bare" iPhone for trade-in at my local Fedex office. Trade-in went smoothly in all cases.
I think it depends on the situation. The FAQs on their trade in site says they do it either way.
BrianBaughn
macrumors G4
Sending in an iPhone 13 trade-in this week…got a folding cardboard box with prepaid UPS label in the package with the new iPhone.