m a y a said:Aren't all these questions on Apples site.
In some cases yes. And even if it is, there are those that prefer a more "family" touch to their questions.
The problem is that when those that have issues respond to a double post, or thread that was started elsewhere, it just starts to feed on itself. If it were ignored, or a friendly post to the "newbies"; instead of graphical postings of the error; the thread would die away.