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you figure you buy a company's top of the line product and they would give better service

Why?

You're one person buying one machine. You're no more, or less, important to them than someone buying a Mac Mini.
 
given the choice of giving any company 79 dollars or keeping it for my family, i choose my family. and no laws were broken. so yes, i want the best for myself and my family. based on all the edu discounts and the people getting adc, i am in a large group.
 
but i like their products. but i followed all the rules. i could care less about the money they lost when their gross margins are greater than twenty percent.
Following all the rules except when it comes to grammar or clarity, sadly.
 
i bought a mac pro on sunday. i went to the apple store to ask for a free new ilife. they said no way. that is ridiculous. i am not a piddly macbook guy... i bought a top of the line mac pro.
oh well. so the only option is to return the pro, and then exchange for a new pro model.. ridiculous

But, but, but..... you're not a piddly macbook guy, so why do you even want to soil your top of the range MacPro with iLife?. Good grief man,surely, only horrid, common people with Macbooks and Mac minis would ever consider looking at that excuse for an editing suite. I am sure your noble machine would spit out the installation disk in disgust.

You should be treating your elite machine to Final Cut Studio 2 at the very minimum.
 
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife

but hey, at least you got a free iLife 08. I hope your Mac Pro explodes.
 
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife

I did not think that an unopened computer automatically becomes a refurb, but I could be wrong.
 
i followed the rules and didnt open my new mac pro
See, now, if you'd simply mentioned that it wasn't opened and not thrown in the part about dropping it, I think people would have been more sympathetic. Yes, if you have an unopened product that's returnable, I'd expect them to give you the update. The previous posts implied you'd opened it, as most people don't hold onto them unopened, so that was the assumption.
 
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife

You can afford a $3000 machine and you have the cheek to whinge because you couldn't get the new software (released after your purchase) for free? Then you return it, but not before dropping it?

What a complete load of crap. I really really hope karma bites you in the arse.


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