you figure you buy a company's top of the line product and they would give better service
Why?
You're one person buying one machine. You're no more, or less, important to them than someone buying a Mac Mini.
you figure you buy a company's top of the line product and they would give better service
Following all the rules except when it comes to grammar or clarity, sadly.but i like their products. but i followed all the rules. i could care less about the money they lost when their gross margins are greater than twenty percent.
i bought a mac pro on sunday. i went to the apple store to ask for a free new ilife. they said no way. that is ridiculous. i am not a piddly macbook guy... i bought a top of the line mac pro.
oh well. so the only option is to return the pro, and then exchange for a new pro model.. ridiculous
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife
See, now, if you'd simply mentioned that it wasn't opened and not thrown in the part about dropping it, I think people would have been more sympathetic. Yes, if you have an unopened product that's returnable, I'd expect them to give you the update. The previous posts implied you'd opened it, as most people don't hold onto them unopened, so that was the assumption.i followed the rules and didnt open my new mac pro
doesnt matter i returned it and got a new one...store rep said that the one i bought becomes a refurb now...guess apple lost 300 -400 on that one, not to mention i dropped it walking down my stairs...oh well..i got a new one and ilife
the manager saw me bring in the mac pro. you figure you buy a company's top of the line product and they would give better service