"No Service" on a Verizon iPhone using T-Mobile Sim Card?

SPNarwhal

macrumors 65816
Original poster
Apr 22, 2009
1,227
120
illinois
My friend just got her iPhone 6, Verizon model.
She put her T-Mobile sim card inside of it and it's giving her "No Service" on the top.

What I've tried so far

1.) Update Network Settings (But no updates were there to be made)

2.) Reset Network Settings

Didn't do anything.

Any idea what's going on? Verizon models are completely unlocked, so I have no idea why it's having trouble getting service from T-Mobile.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,197
7,726
Here(-ish)
My friend just got her iPhone 6, Verizon model.
She put her T-Mobile sim card inside of it and it's giving her "No Service" on the top.

What I've tried so far

1.) Update Network Settings (But no updates were there to be made)

2.) Reset Network Settings

Didn't do anything.

Any idea what's going on? Verizon models are completely unlocked, so I have no idea why it's having trouble getting service from T-Mobile.
http://forums.macrumors.com/threads/t-mobile-sim-card-in-a-verizon-iphone-6s-plus.1934012/
 

JRoDDz

macrumors 68000
Jul 2, 2009
1,906
110
NYC
My friend just got her iPhone 6, Verizon model.
She put her T-Mobile sim card inside of it and it's giving her "No Service" on the top.

What I've tried so far

1.) Update Network Settings (But no updates were there to be made)

2.) Reset Network Settings

Didn't do anything.

Any idea what's going on? Verizon models are completely unlocked, so I have no idea why it's having trouble getting service from T-Mobile.
You are assuming it's unlocked. It's probably not.
 

SPNarwhal

macrumors 65816
Original poster
Apr 22, 2009
1,227
120
illinois
If it works fine with your AT&T sim, I would have her go to T-Mobile and get a new SIM card.
Hey fr4k!!

That's the weird part. I went to T-Mobile with her today and the girl there put her personal sim in the phone and same thing. I really have no idea what's going on
 

fr4c

macrumors 65816
Jul 27, 2007
1,253
129
Hamster wheel
I'm pretty sure all the carriers share the same blacklist in the US, so if it's blocked on T-Mobile then it will most likely be blocked on AT&T. I also have been wrong in the past...

To be sure I would just have T-Mobile issue a brand new SIM card. There have been issues in the past with older SIM cards not working. Sometimes even a batch of SIM card from the same shrink-wrap packet are DOA.
 

SPNarwhal

macrumors 65816
Original poster
Apr 22, 2009
1,227
120
illinois
I'm pretty sure all the carriers share the same blacklist in the US, so if it's blocked on T-Mobile then it will most likely be blocked on AT&T. I also have been wrong in the past...

To be sure I would just have T-Mobile issue a brand new SIM card. There have been issues in the past with older SIM cards not working. Sometimes even a batch of SIM card from the same shrink-wrap packet are DOA.
Yep. A blacklisted phone will be blacklisted on carriers across the board. I went to T-Mobile and the girl there pulled hers from her 6plus or 6s plus and tried it but didn't work. Said she could sell me a new one for $20 (ridiculous that they aren't free)

I called apple and they told me to do a restore on iTunes with the sim installed. I planned on doing that earlier but there's an iCloud lock on it and I'm waiting for the password since my friend is at work.

Will post back on my findings.

In other words, it's not actually a Verizon phone. It's an unlocked sprint phone. Definitely unlocked, though, seeing as it's already been confirmed to work on Verizon and att both.

Question, though. If anyone knows. Is there a difference between an unlocked sprint phone and unlocked att phone? I heard the sprint phone was the "truly unlocked" model. Whatever that means. I'm not sure if that's a hardware thing or just an outdated term used back when sprint was very particular on which phones they accepted and such. Then again, sprint used to always refuse domestic unlocking until recently, so I don't see how that would make sense either.
 

SPNarwhal

macrumors 65816
Original poster
Apr 22, 2009
1,227
120
illinois
For the iPhone 6, the AT&T model is Model A1549. The iP6 Sprint is Model A1586.
... is this a smart alec response or are you genuinely trying to help?
I know there are different model numbers, but is there an actual difference among the phones
 

JulesJam

Suspended
Sep 20, 2014
2,537
300
... is this a smart alec response or are you genuinely trying to help?
I know there are different model numbers, but is there an actual difference among the phones
When the phones have different model numbers, the hardware is different. Click on the link in my earlier post.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,086
2,055
Oregon
Oh, you edited it. !

Well then. Is a Sprint Unlocked iPhone better to have over an AT&T Unlocked iPhone?
Fyi, Apple also sold the "sim free" iPhone 6/6+, which was the same model as the Sprint iPhone 6/6+, but it was unlocked out of the box and whitelisted to work on all 4 carriers.

And from a certain point of view it is better simply because it can be used on Sprint and has that one extra band.
 

SPNarwhal

macrumors 65816
Original poster
Apr 22, 2009
1,227
120
illinois
Here's an interesting tidbit. I had her over after she deactivated the iCloud and iTunes would not allow me to restore the phone.

I was able to reset the phone from the phone itself, but iTunes would not restore it for me. I put it into recovery mode and restored it, now it restores just fine via iTunes.

I'm wondering if that fixed it? Maybe it was some weird little software glitch. I have 0 idea.
I don't have her or the sim here to test out the network anymore. This whole ordeal has been a pretty strange one.

iTunes also gives me the "Congratulations your iPhone has been unlocked" message. No surprise.

Will take to T-Mobile again and see what's up.

Thank you everyone for the help. :)
 
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SAMtheGAM

macrumors regular
Mar 18, 2011
187
12
Here's an interesting tidbit. I had her over after she deactivated the iCloud and iTunes would not allow me to restore the phone.

I was able to reset the phone from the phone itself, but iTunes would not restore it for me. I put it into recovery mode and restored it, now it restores just fine via iTunes.

I'm wondering if that fixed it? Maybe it was some weird little software glitch. I have 0 idea.
I don't have her or the sim here to test out the network anymore. This whole ordeal has been a pretty strange one.

iTunes also gives me the "Congratulations your iPhone has been unlocked" message. No surprise.

Will take to T-Mobile again and see what's up.

Thank you everyone for the help. :)
Not sure where you are located. But it is possible you are in an area with T-Mobile that is Band 12 only. The iPhone 6/6 Plus does not have Band 12. That would give you "no service". The iPhone 6 however does have Band 2 & 4 that T-Mobile also uses.