NO UPGRADE SWAP for iPhone 4

[elephunkman]

On my AT&T receipt, it says an upgrade swap can be done by calling it in.

 

[doubleatheman]

The Manager at my AT&T store assured me that I can activate the iPhone 4 I got for my other line on my line of the family plan. All I need to do is tell them to activate the phone on my line. They said no sim swapping or work is required on our end. Just let them do it in their system.

 

[callmemike20]

Watch both AT&T and Apple systems and itunes to go down by 7:10 am. They will tell you to leave the store without bricking your iphone 4. Your old phones will not be working and your new phone will not be working either. With demands like iphone 4, this will happen. It happened with iphone 3G.

lol. Exactly what I was thinking. Especially if you have to go through an AT&T system to do this, I can see it being a nightmare. I hope to be out of the store by 7:09 to avoid this.

 

[makefunnyfaces]

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Okay, I have a question. So, according to this thread, the Apple Store won't let you leave the store without activating your iPhone - but since I'm doing the upgrade swap -and I shouldn't used iTunes to activate my iPhone because it will kill my current sim, what should I tell the Apple Store? Will I be able to leave the store without activating my iPhone, so I can call or visit an AT&T an get the upgrade swap done? And the microSIM, does one come with the new iPhone? I only have the old one.

From what I've heard, they will need to call AT&T and do the upgrade swap in store.

I've read several posts on here, & called both Apple/AT&T reps. It seems like that is the most common answer. I really hope that's all it takes. I'll be damned if I'll go home without my phone working on the correct line. Unless servers go down, that is.

 

[DisneyDrew]

"AT&T said once assigned a number, it cannot be changed".

That's only in their database. And still not true. You can change your phone number but it will cost money.

Yeah you could change your phone number, but once a SIM card is assigned to a phone#/IMEI, you cannot call and ask them to assign a new phone#/IMEI to that SIM Card.

 

[robd54]

I'm doing this too, only i'm adding a new line so I can pay the $199 price, swapping it to my current line, then removing the data. So will just pay the $10 more per month. My question is, would it be easier to go to AT&T today, add the line without a phone or just wait to do it at Best Buy/Radio Shack/AT&T (wherever I luck out hopefully) when I buy the phone?

 

[arcanic]

As crazy as launch is going to be, I don't see Apple calling AT&T and arranging a upgrade swap. They'll be doing good just to keep the lines moving.😉

 

[RBfKC10]

This ought to help a couple of people out; AT&T released an official guide concerning upgrade swapping. Basically you call the number after you charge the phone, talk to customer service, and have them swap it. Very streamlined, although god knows how long the wait will be to talk to a CSR tomorrow or the next day.


http://www.wireless.att.com/learn/articles-resources/iphone4upgradesupport.jsp

 

[Guning]

This ought to help a couple of people out; AT&T released an official guide concerning upgrade swapping. Basically you call the number after you charge the phone, talk to customer service, and have them swap it. Very streamlined, although god knows how long the wait will be to talk to a CSR tomorrow or the next day.


http://www.wireless.att.com/learn/articles-resources/iphone4upgradesupport.jsp

Hmm I wonder if I can do this at the Apple store, before I leave, seeing as how AT&T won't have any for walk-ins on the 24th 🙁