The case in the top photo looks like beautiful leather. Is it so in person? Thanks.
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Nomad Rugged MagSafe case left this ring on my phone
- Thread starter DLyman
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Yes, it is. I contacted them via their site describing the problem and sent the picture. That was Thursday and the auto reply said it may take four business days to be answered. I will see what happens.
I’ve seen the photos of what the MagSafe charger can do to phones and cases, so I never use MagSafe. I can understand leaving the mark on the case or phone when MagSafe is used, but the mark on my phone was from the case. I couldn’t believe it when it saw it.
I’m taking the advice of you and many others. If I do decide to get another Apple leather case, my only option is black.
They will respond. I’ve had them respond to me before for a shipping issue. It’s been a real person. So that won’t be a problem. Good luck with it all. Keep us posted.
Yeah it’s not bad leather. Although the leather feels kind of thin compared to other cases like the Bullstrap
You know she’s a keeper when she’s saving you money 😂
thats why i ended up with a 12 PM. hahaha. because i bought it already then i offered her and she didnt want it so yeah im using it now.
Kind of an odd story. She had the 7+. We both got the XS Max when they came out. The whole screen flickering giving you headaches, etc. that you can read about bothering some people ended up bothering her. So, she's been using the 7+ until a few months ago while the XS Max sat in the box unused since about a month after it came out. She tried it a few months ago and now it's not bothering her anymore and she's been using it ever since. She says the XS Max is pretty much a brand new and unused phone, so she's sticking with that one. Also, she isn't fond of the 12's squared off sides. I have Apple Care on both the 12 Pro and 12 Pro Max. I'm still using the 12 Pro. I prefer it's size and feel over the 12 Pro Max. I'm just going to hold onto the Max in case something happens to her XS Max. Although I bet if that happens she will want my XS Max that I still have instead.. Every once in a while I use the 12 Pro Max and it never goes for more than a day or two and I switch back to the 12 Pro. Right now, they are mirrors of each other so it makes it easy. I just switch the SIM card back and forth between the two.
Response from Nomad today:
Thank you for reaching out to us! I'm sorry to hear about the marks on the back of your iPhone after removing your Rugged Case with MagSafe. This ring is completely normal and may appear regardless of whether or not you use a MagSafe charger with your phone inside the Rugged Case with MagSafe.
The ring can be easily and completely removed without damaging your device by wiping down the back of your phone with a clean cloth.
I apologize for any inconvenience this may have caused. Please do let me know if there is anything else I can do for you.
Thank you for reaching out to us! I'm sorry to hear about the marks on the back of your iPhone after removing your Rugged Case with MagSafe. This ring is completely normal and may appear regardless of whether or not you use a MagSafe charger with your phone inside the Rugged Case with MagSafe.
The ring can be easily and completely removed without damaging your device by wiping down the back of your phone with a clean cloth.
I apologize for any inconvenience this may have caused. Please do let me know if there is anything else I can do for you.