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Carrier Non-Premier AT&T iPhone 6 Plus Pre-order Status (Only)
- Thread starter SnowLeopard2008
- Start date
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I sent a post to AT&T facebook page asking why it's so hard to get a straight answer from them and wanting support as well as better information. Another facebook member whom I didn't know posted on my message to AT&T with the same frustrations. She did note that she was a Premier member with November dates on her iphone.
Well I was surprised when AT&T actually replied to MY post asking to help HER instead of me. I've really had it with their lack of support. Seems the only way to get any support is if I were a premier member.
Well I was surprised when AT&T actually replied to MY post asking to help HER instead of me. I've really had it with their lack of support. Seems the only way to get any support is if I were a premier member.
I sent a post to AT&T facebook page asking why it's so hard to get a straight answer from them and wanting support as well as better information. Another facebook member whom I didn't know posted on my message to AT&T with the same frustrations. She did note that she was a Premier member with November dates on her iphone.
Well I was surprised when AT&T actually replied to MY post asking to help HER instead of me. I've really had it with their lack of support. Seems the only way to get any support is if I were a premier member.
But But But Premier Members aren't appreciated or given the status they deserve. That's terrible. Is the Facebook page just AT&T? I'm going to go tell them how rude that was!!
I sent a post to AT&T facebook page asking why it's so hard to get a straight answer from them and wanting support as well as better information. Another facebook member whom I didn't know posted on my message to AT&T with the same frustrations. She did note that she was a Premier member with November dates on her iphone.
Well I was surprised when AT&T actually replied to MY post asking to help HER instead of me. I've really had it with their lack of support. Seems the only way to get any support is if I were a premier member.
I was told by Monika Williams who works at the office of the President in Arkansas (phone number 501-862-677...email ME5287@att.com ) that it does not matter if you are a premier customer or not you phone will be shipped in the order your order was placed...bs if you as me but see if you can give her a ring she has icnored me the last 3 days, luckly i got shipping info to day but still told her i was dissatisfied. think i got a sorry nope this is what i got. it was about the weekday shipping.
Mr. Kelley,
I am happy to hear your phone is on its way. Unfortunately, once a shipment is in progress with FedEx, AT&T can no longer make changes. I would recommend called your local FedEx office to see if they can assist you with that. Thank you for being an AT&T customer, and I hope you have a great weekend.
Best,
Monika Williams
Client Service Specialist - AT&T Office of the President
Desk: 501-862-6777; Fax: 866-293-4836
I was shocked that they ignored my post to at least help. They can ignore my post but to skip me to help the premier member, was not cool. Maybe I don't spend alot of money like a premier account member does but i've been a long time customer since 2005.
yep their regular facebook page.
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Thank you maybe we can get more support
Us lowly consumers spend plenty with them, remember, they get discounts and many times special pricing, we just get skipped over so they can be assisted. I've been irritated with this whole process but I am furious about what happened to you.
Yes definitely, when you put it like that we all pay a large amount to them each month over the many years.
And for their damage control another rep posted afterwards for asking that I email them as well and they will help me after I posted in response.
Still no word. I'm just going to stop thinking about it. Maybe one day it will arrive in the mail.
Never heard another peep out of the Premier customer either.
Thank you again for the support! ya i know right?
Just an update preordered an iPhone 6+ 128gb space gray at 12:09 am pst got a confirmation at 12:16 am estimated ship date 10/02-10/13 always has been still is called 877 still says back ordered everything else says processing this freaking sucks
they should all be coming FedEx Express, all the one coming by FedEx at least.
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I saw a bunch of silvers ship too
If I see even just one post here saying this model has shipped I will rejoice and jump for joy
So will I!!! Just want to see a 128gb gold 6+ be on it's way somewhere!
I don't know about you but I have a feeling we'll be the last ones to receive our phones. Tomorrow could be a day for 128 space gray and who knows maybe the silvers are up next. I hate this color game thing. They should've just added an ugly color that people wouldn't want to buy. That would've made my life easier
Just called 877 and my changed to processed! 64 GB Gold 6+... ordered 50 minutes after preorder launch on 9/12. My shipping dates are 10/2-10/13 but everyone has their order shipped after it changed to processed! YAY! haha
IM NON PREMIER by the way
64 GB Gold 6+... ordered 50 minutes after preorder launch on 9/12. My shipping dates are 10/2-10/13 but everyone has their order shipped after it changed to processed! YAY! hahaIM NON PREMIER by the way