Now that State Farm is out... Squaretrade, Safeware, or something else?

Discussion in 'iPhone' started by sixxmum, Aug 18, 2010.

  1. sixxmum macrumors 6502a

    sixxmum

    Joined:
    Aug 15, 2010
    #1
    I would like to insure my phone. AT&Ts is insane. As far as I can see, Squaretrade and Safeware are close to the same price, but Safeware does include theft? However, I have had no experience dealing with them. Any thoughts on this?
     
  2. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #2
    For almost the price of insurance and deductible you could get an Out of Warranty replacement straight from Apple without all the hassle IF you ever need to.
     
  3. sixxmum thread starter macrumors 6502a

    sixxmum

    Joined:
    Aug 15, 2010
    #3
    Yes, though SW does cover theft as well. I guess I'm just a little paranoid about the OOW plan, since I don't know anyone personally who has gotten the replacement for a dropped phone.
     
  4. geko29 macrumors 6502

    Joined:
    Nov 10, 2008
    #4
    Stick the $149 it costs for the squaretrade policy + deductible in the bank. If you break your phone before your next upgrade, add $50 to your banked funds and get a replacement from Apple ($199 regardless of model or problem, as long as you still have the bad phone to give them). If you upgrade before you break it, add $50 and you just paid for your new phone on subsidy.
     
  5. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #5
    A buddy of mine dropped his and the front shattered within a week of purchase. So I told him about some people walking into the Apple Store and getting a nice genius and have gotten their phone replaced at no charge.

    But he either got a genius having a bad day or our store is really strict, they would not do anything for him except offer a OOW replacemtn for $199. He sucked it up and paid it.
     
  6. b-rad g macrumors 6502a

    b-rad g

    Joined:
    Jun 29, 2010
    #6
    Also with SquareTrade and I imagine some other insurances, when you open a claim you are going to have to send your phone in and let them check it out. They then will determine if they will fix the phone or send you a check for a new one.

    With this your talking probably around one business week.

    If you do a OOW replacement, walk into an Apple store with old broken phone and minutes later walk out with a new one. $50 extra is well worth not having the hassle of going through insurance.
     
  7. Solange82200 macrumors regular

    Joined:
    Mar 15, 2010
    #7
    I am probably the only sucker who actually got the att insurance lol. The only reason I got it is because it covers theft and loss. The 200 dollar copayment sucks, but Im really worried about not having that theft/loss protection. I have a 32 gig iphone 4, if something were to happen to it, like it got stolen, wouldnt i be paying 400 bucks to get it replaced?
     
  8. sixxmum thread starter macrumors 6502a

    sixxmum

    Joined:
    Aug 15, 2010
    #8
    Solange - Safeware offers theft protection and it's $99 with a $50 copayment. I don't have it, so I can't speak to the service, but the cost compared to the AT&T version...
     
  9. EDF macrumors member

    Joined:
    Aug 25, 2009
  10. dissdnt macrumors 65816

    dissdnt

    Joined:
    Aug 3, 2007
    #10
    I miss something? State Farm isn't covering iPhones anymore?
     
  11. Irish Rose macrumors 65816

    Joined:
    May 29, 2010
    #11
    Same here. Yes, for some this is considered expensive. However, to someone like me who paid $700 for my iP4, it is well worth it. :)
     
  12. Irish Rose macrumors 65816

    Joined:
    May 29, 2010
    #12
    There was a thread in here a day or two ago that they were going to stop it, as it wasn't cost effective, or something like that.
     
  13. sixxmum thread starter macrumors 6502a

    sixxmum

    Joined:
    Aug 15, 2010
    #13
    dissdnt,

    As of Sept 1, state farm is not covering them. My agent won't write a policy now (I guess too close to that date), so there isn't a way to sneak under the wire on it.
     
  14. KentuckyHouse macrumors 68020

    KentuckyHouse

    Joined:
    Jan 29, 2010
    Location:
    Lexington, KY.
    #14
    I just talked to my State Farm agent and she said she's seen no such directive for ending insuring iPhones with the personal article policy. However, she did say that they employee of hers that writes the PAP's is in training today and would call me back tomorrow with a sure answer. I'm hoping for the best, but I'm pretty sure everyone else here is right...they probably won't do it anymore.
     
  15. ashVID macrumors regular

    Joined:
    Jun 30, 2007
    #15
    Worth Ave is the best coverage, especially if you upgrade every cycle. It's $80 and covers everything, theft, loss, damage, etc. Same $50 deductible as others. Squaretrade is reputable and legit but it makes no financial sense, you spend $100 for $50 coverage. Worth Ave coverage is just one year but is a far better deal, you are paying $80 for $600 in coverage.




    ash =o)
     
  16. Irish Rose macrumors 65816

    Joined:
    May 29, 2010
    #16
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_2 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A400 Safari/6531.22.7)

    Lost/stolen + no insurance = SOL.
     
  17. cueballbil macrumors newbie

    Joined:
    Oct 22, 2008
    #17
    I'm not sure I understand this. With Squaretrade you spend $100 for $50? Wouldn't it be the same as Worth Ave considering they both give you a new iphone 4 (or a check to buy a new iphone 4) if they are unable to fix it themselves?

    Not being rude, I just want to understand as I'm thinking of going with Squaretrade. I hear they have a guarantee of money or a fixed phone in 5 days or so. With Worth Ave, it takes up to 6 weeks.
     
  18. Irish Rose macrumors 65816

    Joined:
    May 29, 2010
    #18
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_2 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A400 Safari/6531.22.7)

    Double post deleted.
     
  19. ashVID macrumors regular

    Joined:
    Jun 30, 2007
    #19
    Worth Ave covers loss or theft, ST does not. Worth is $80 for one year, which generally covers the product cycle.



    Ash
     
  20. tesilential macrumors regular

    Joined:
    May 9, 2010
    #20

    Pretty sure if its unfixable, square trade will just give you a check for $200, the subsidized price.

    Thats why I have no phone insurance.
     
  21. cueballbil macrumors newbie

    Joined:
    Oct 22, 2008
    #21
    Can someone please confirm this? I thought if Squaretrade couldn't fix your phone, they sent you a 500 or 600 dollar check to get another one. Is this correct?
     
  22. Solange82200 macrumors regular

    Joined:
    Mar 15, 2010
    #22
    Its definitely not 200, the subsidized price. I think its 400, which is what ATT would charge a customer who is still in their contract to replace their phone.
     
  23. Cakester macrumors regular

    Joined:
    Jan 1, 2009
    Location:
    Columbus
    #23

    I'll bite. I work for "the farm". I can confirm that I have heard the same thing in regards to the Personal Articles Policy(PAP) with Sept. 1 being that date. Included in this are iPad's & Kindles.

    The PAP is an "all perils" policy created initially to cover furs, jewelry, golf equipment, fine art, etc. These policies are often sold with no deductible. When the cost of insurance is low and the ease of breaking or losing is high, it is a great product for the customer. It's what we call adverse selection.

    My personal opinion: The policy just doesn't fit the product. These pieces of technology are essentially disposable(every 1-2 years) and the premium paid to support them under these policies is obviously, just too low. Hopefully, in the future there will be something new introduced to be able to offer State Farm customers future. I have not heard of anything in the works, but that's the insurance/tech guy coming out hoping that the service will be provided to better meet the demand.
     
  24. ashVID macrumors regular

    Joined:
    Jun 30, 2007
    #24
    Squaretrade will send you a check for the non-subsidy replacement cost minus $50. They will keep the broken phone. The recommend to take your phone to Apple and have it replaced for $199, they will then refund you $149 of that cost. It is rare for them to get a phone that they cannot repair that they deem was damaged in "normal use."

    The argument here is not that ST isn't reputable, they most certainly are. The position is that it makes no sense financially. If you have no insurance, your risk is $199 for damage and $599 for loss/theft. If you have ST, your risk (after cost) is $149 for damage and $599 for loss/theft. If you don't damage your phone, scenario 1, you lose nothing, scenario 2, you lose $100.

    That is why I say you are spending $100 now to avoid paying $50 more in the event you break your phone. That's nonsensical.





    ash =o)
     
  25. nippyjun macrumors 65816

    Joined:
    Jul 26, 2007
    #25
    But, squaretrade will fix your broken phone multiple times during the policy period.
     

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