NuRam experiencing problems with MBP i7

[jlem]

Online chat with OWC Technical Staff

Interestingly, I tried an online chat with the technical staff (not sales nor service) and ask about this issue.

So initially, the guy went on to say about the warranty and blah blah blah. I told him I want to know about the technical details and indeed the manufacturer is NOT THE SAME. The chip IS NOT THE SAME. Whats really important is that the technical staff talking to me by the name of Mat* L** admits that there is a problem with NuRAM and MBP 2010. He even told me the only way to solve this issue is to switch to "higher end" graphics at all time!

He also said there is no such problems with OWC ram.

In the end I am not so sure if its just a bad batch of NuRAM.

Could either be bad batch or this guy dont know his ****.

Anyhow, I just wanted to share this information here.

I will be buying OWC ram for piece of mind and to save the trouble of returning and replacement. So far OWC ram had gotten nothing but praises and I think for 40 bucks more than nuRAM, its totally worth it!

 

[OWC Nick]

Isolated Incident

This was a highly isolated circumstance and related to other hardware which we now have a test method to catch this issue should it arise again. The issue has not recurred since mid to late July and affected a very small number of customers.

As the thread shows, only a few people experienced any issue and for that we do apologize...one reason why we back our memory with a Lifetime Guaranty.

Thanks for your support!