Nvidia customer service reply about MacPro and TitanXp.

Discussion in 'Mac Pro' started by Surrat, Apr 7, 2017.

  1. Surrat macrumors 6502


    Jun 20, 2014
    United States
    I emailed Nvidia support asking specifically about the MacPro and EFI compatibility with the new TitanXp.

    This is the reply I got:


    Thank you for contacting NVIDIA Customer Care.

    This is Varun, assisting you with your query.

    I understand that you have a query regarding the compatibility of Titan Xp on Mac Pro.

    Thank you very much for your interest in our product line.
    The Titan Xp for Mac with with new Pascal drivers is coming this month. The details of the card for Mac should be available soon. We request you to wait till more details of this card is available.

    "card for mac" sure as heck makes me think it will be a new mac edition card!
  2. Brazzan macrumors member


    Jul 11, 2009
    If it is a Mac-specific card, it may need to be throttled slightly to fit within the power limits. IIRC the "safe" limit for how much power a card can drop on a Mac Pro is ~225W, whilst the TDP of the Xp is ~250W.
  3. fokmik macrumors 68040

    Oct 28, 2016
    so only Titan xp card will have drivers for the macOS? so bye bye eGPU and macbook pro with TB3 support?
  4. Synchro3, Apr 8, 2017
    Last edited: Apr 8, 2017

    Synchro3 macrumors 68000


    Jan 12, 2014
    No, drivers will support all Pascal cards.

    250 Watt power draw is no problem for the Mac Pro: https://forums.macrumors.com/thread...ible-with-older-macpro.1987000/#post-23224762
  5. h9826790 macrumors G5


    Apr 3, 2014
    Hong Kong
    I don't mind they tailor-made a dual 6pin Mac EFI Titan XP and down clock it a bit. Yes, I know it will be super expensive and under perform. But at least we have one more choice.
  6. SoyCapitanSoyCapitan

    Jul 4, 2015
    It's an outsourced support and English is not their mother tongue.
  7. steveOooo macrumors 6502a

    Jun 30, 2008
    I wouldn't read a massive deal into nvidia support - the same support that said I should check my HDMI connection when I contacted them about the direct USB feature not working between Mac and nvidia shield Tv. Don't think a HDMI will fit in a USB a connector!


    Thank you for contacting NVIDIA Customer care.

    My name is Yugendar and I will be assisting with your query.

    Please be assured that I will do my best to help you.

    The transfer rate is slower as you use a 5M HDMI cable with the extender as this is not a recommended setup.

    You can use a direct HDMI cable to connect and get that transferred as this will be faster.

    If you use parallels desktop on MAC and would like to see the shield will not be quite possible as it has to be a direct connectivity for both the hardware and software.

    Yes you can use bootcamp login to Mac when you want to access the files on MAC and boot to Windows when you want to use on Windows.

    If there are any questions or concerns, feel free to contact me.

    Best Regards,
    NVIDIA Customer Care"
  8. Surrat thread starter macrumors 6502


    Jun 20, 2014
    United States
    I asked support if there would be a 'mac edition' of the TitanXp, and this was the reply I got:

    Sorry for the confusion.
    The card will be the same. The drivers for Mac is coming this month. We request you to wait till more details regarding the drivers is available.
    Best Regards,
    NVIDIA Customer Care

    So the standard Titan Xp is it, there wont be a specific mac edition.
  9. TheRealAlex macrumors 68000

    Sep 2, 2015

    100% Useless Non-response. He repeated information we already have. And provided no actual information.

    I would like you to post what your Question was to this NVIDIA support, that got you this embarrasing non response.

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8 April 7, 2017