Nvidia customer service reply about MacPro and TitanXp.

Discussion in 'Mac Pro' started by Surrat, Apr 7, 2017.

  1. Surrat macrumors 6502

    Surrat

    Joined:
    Jun 20, 2014
    Location:
    United States
    #1
    I emailed Nvidia support asking specifically about the MacPro and EFI compatibility with the new TitanXp.

    This is the reply I got:



    Hello,

    Thank you for contacting NVIDIA Customer Care.

    This is Varun, assisting you with your query.

    I understand that you have a query regarding the compatibility of Titan Xp on Mac Pro.

    Thank you very much for your interest in our product line.
    The Titan Xp for Mac with with new Pascal drivers is coming this month. The details of the card for Mac should be available soon. We request you to wait till more details of this card is available.



    "card for mac" sure as heck makes me think it will be a new mac edition card!
     
  2. Brazzan macrumors member

    Brazzan

    Joined:
    Jul 11, 2009
    #2
    If it is a Mac-specific card, it may need to be throttled slightly to fit within the power limits. IIRC the "safe" limit for how much power a card can drop on a Mac Pro is ~225W, whilst the TDP of the Xp is ~250W.
     
  3. fokmik macrumors 68000

    Joined:
    Oct 28, 2016
    Location:
    USA
    #3
    so only Titan xp card will have drivers for the macOS? so bye bye eGPU and macbook pro with TB3 support?
     
  4. Synchro3, Apr 8, 2017
    Last edited: Apr 8, 2017

    Synchro3 macrumors 65816

    Synchro3

    Joined:
    Jan 12, 2014
    #4
    No, drivers will support all Pascal cards.

    250 Watt power draw is no problem for the Mac Pro: https://forums.macrumors.com/thread...ible-with-older-macpro.1987000/#post-23224762
     
  5. h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #5
    I don't mind they tailor-made a dual 6pin Mac EFI Titan XP and down clock it a bit. Yes, I know it will be super expensive and under perform. But at least we have one more choice.
     
  6. SoyCapitanSoyCapitan macrumors 68040

    SoyCapitanSoyCapitan

    Joined:
    Jul 4, 2015
    #6
    It's an outsourced support and English is not their mother tongue.
     
  7. steveOooo macrumors 6502a

    Joined:
    Jun 30, 2008
    Location:
    UK
    #7
    I wouldn't read a massive deal into nvidia support - the same support that said I should check my HDMI connection when I contacted them about the direct USB feature not working between Mac and nvidia shield Tv. Don't think a HDMI will fit in a USB a connector!

    "

    Thank you for contacting NVIDIA Customer care.

    My name is Yugendar and I will be assisting with your query.

    Please be assured that I will do my best to help you.

    The transfer rate is slower as you use a 5M HDMI cable with the extender as this is not a recommended setup.

    You can use a direct HDMI cable to connect and get that transferred as this will be faster.

    If you use parallels desktop on MAC and would like to see the shield will not be quite possible as it has to be a direct connectivity for both the hardware and software.

    Yes you can use bootcamp login to Mac when you want to access the files on MAC and boot to Windows when you want to use on Windows.

    If there are any questions or concerns, feel free to contact me.

    Best Regards,
    Yugendar
    NVIDIA Customer Care"
     
  8. Surrat thread starter macrumors 6502

    Surrat

    Joined:
    Jun 20, 2014
    Location:
    United States
    #8
    I asked support if there would be a 'mac edition' of the TitanXp, and this was the reply I got:


    Sorry for the confusion.
    The card will be the same. The drivers for Mac is coming this month. We request you to wait till more details regarding the drivers is available.
    Best Regards,
    Varun
    NVIDIA Customer Care


    So the standard Titan Xp is it, there wont be a specific mac edition.
     
  9. TheRealAlex macrumors 65816

    Joined:
    Sep 2, 2015
    #9

    100% Useless Non-response. He repeated information we already have. And provided no actual information.

    I would like you to post what your Question was to this NVIDIA support, that got you this embarrasing non response.
     

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