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o2 allowance app
- Thread starter davidjtaylor07
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I'm looking into a version for O2 in Ireland and also AT&T in the USA, but I want to make sure version 1.1 of the UK app is working flawlessly before focusing on support for other countries.
The app can be adapted pretty easily as long as O2 Ireland have an online account area which lets you view your contract and allowance details: I deliberately developed the app in a "modular" way so that the O2 UK interface could be swapped out for another network's or updated in the future.
I'm happy to work with you to get a version working for O2 Ireland (I personally don't have access to an O2 Ireland iPhone account right now); just email me via http://mcneela.net/allowance - I'll keep you posted anyway
Indeed they do, sometimes longer
If I'm remembering correctly an app is approved (on average) every 15-20 minutes: like you said, that's a lot of apps for the review team to sort through, test and approve (they're responsible for making sure apps are working as they should and that malicious stuff doesn't get in).
They don't have a set time period; I'm just basing a week on previous experience with the App Store - it may well appear tomorrow afternoon.
I'm becoming inundated with so much email about the "technical issues" message and replying to each and every one personally is leaving me with almost no time to develop the app further, so - just in case somebody's come here looking for help - here's my now-standard email reply looks (it seems to diagnose all problems)
Hope that helps
Long story short: I'm waiting for Apple to approve the update which fixes all bugs - it's extremely likely that the 1.1 update will fix your issues http://screencast.com/t/ao7AZaQO
Hi there,
Thanks for buying the app and apologies that you're having issues!
The app's product description on the App Store now explains this issue (it has done for a couple of days now...), but thanks for contacting me directly rather than simply leaving a 1-star review
Based on feedback from other users, the most common cause of that message appearing is users using an email address rather than their O2 username when logging in - or - users with multiple contracts assigned to their O2 online account: your login details are correct though (otherwise you would have been asked to enter them again).
The new version (1.1) fixes both of these issues (and all of the others that have been reported) and also adds a couple of new features; the update was sent off to Apple for approval on Monday and it'll be available as a free update in the App Store within a week (Apple manually approve all app updates). You can leave your O2 online account as it is: the update will allow you to select a mobile number to use if you do have multiple contracts assigned to one account.
In rare cases, users discovered that they'd already had an O2 online account from the time they bought their iPhone and so created a new one without realising, which doesn't work: O2 currently has an issue which lets users have multiple online accounts assigned to the same iPhone contract. You can tell if your account is setup correctly as you should see the following when you login via the O2 website:
http://screencast.com/t/cutxk1Dtrk
You'll need to give O2 customer services a call from your iPhone on the number 2302 (for free) if you see this when logging in:
http://screencast.com/t/j29h20ctF
Version 1.1 should work flawlessly for all users (including you), but - if for some crazy reason it doesn't - like I said, just drop me another email and I'll get the problem sorted.l
Hope that helps
Long story short: I'm waiting for Apple to approve the update which fixes all bugs - it's extremely likely that the 1.1 update will fix your issues http://screencast.com/t/ao7AZaQO
Prenvo _ I cant even log in using my o2 username, I get a message saying o2 are having tech issues!
I'm not too fussed about losing 59p to a non working app, BUT this app is possibly one of the most useful apps out there..providing it works!
thanks
I'm not too fussed about losing 59p to a non working app, BUT this app is possibly one of the most useful apps out there..providing it works!
thanks
Which of the screenshots in my last post looks like what you see when you login to the O2 website and click "View My O2/View My Bill"?
I bought this app today and I have not had any problem with it at all. It works great for me.
It is very simple - but actually, this is the first time I have ever been able to find out how many minutes/texts I have. I could never seem to navigate the 02 site.
I logged in once and it retrieved my information straight away. I have not had to log in again as it retains my information.
I am a happy customer.
It is very simple - but actually, this is the first time I have ever been able to find out how many minutes/texts I have. I could never seem to navigate the 02 site.
I logged in once and it retrieved my information straight away. I have not had to log in again as it retains my information.
I am a happy customer.
Great to hear that it's working for you; it works fine for 95% of all users right now (100% once Apple approve version 1.1); as with most things, those unsatisfied shout the loudest and so the app has an absolute ton of 1-star reviews- thankfully lots of happy customers are also posting a ton of 5-star reviews.
I'll be calling Apple again if 1.1 isn't approved by Monday though; it's really unfair for those 5%
I'll be calling Apple again if 1.1 isn't approved by Monday though; it's really unfair for those 5%
Handy little app, does the 1.1 update fix the problem associated with free addons to your account?
For example I have 50 extra text messages so the app shows that as my allowance
I assume the reason it is showing is because it is the top entry?
For example I have 50 extra text messages so the app shows that as my allowance
I assume the reason it is showing is because it is the top entry?
Indeed the bolt-ons issue was fixed in version 1.1: it'll now show your total inclusive minutes and texts.
Cool thanks, wasn't sure whether it would be covered in the bolt on fix because I wasn't sure how bolt ons are displayed on the O2 page.
Yes, I am but you all know what the problem is now, and the fix.
I think this is a great little program, and deserves five stars.
*****
got this today and it's pretty good.. for my needs
its quite slow over edge though..
does it screen scrape or have O2 got an API? just interested...
its quite slow over edge though..
does it screen scrape or have O2 got an API? just interested...
O2 don't have any API or stripped-down method of grabbing allowance data just yet and so the app has to "sort of" screenscape the data, but it only downloads the data it needs (not the images on pages, etc).
That's the sole reason why it's pretty slow on GPRS and EDGE
Prenvo - is there any chance you can make it "remember" the previous update?
That way, while it is updating, you can refresh your memory on how much you had left last time you checked and can make a rough estimate as to how much is actually left.
Also, fills the gap when you are waiting for it to load.
That way, while it is updating, you can refresh your memory on how much you had left last time you checked and can make a rough estimate as to how much is actually left.
Also, fills the gap when you are waiting for it to load.
I've had a couple of other users mention this idea to me and, although it doesn't seem like an extremely useful feature, I've added it to my requested features list; I'm happy to implement it if others let me know that they'd like it too (as always).
I'm aware of the slow loading speed over EDGE and especially GPRS; it's because the app has to use the standard O2 website (which is quite a lot to download) to grab the data (O2 don't currently offer a more direct and stripped-down method)
Where 'dit go???
Mines not been working for the last couple of days - today I look in the App Store and there it is - gone!
Maybe Apple banned it for having such a garishly tasteless icon?
Mines not been working for the last couple of days - today I look in the App Store and there it is - gone!
Maybe Apple banned it for having such a garishly tasteless icon?
Something's just changed over at the O2 website which means "Mobile allowance" is having trouble talking to O2.
I've fixed the issue in an update: it should appear free in the App Store in about a week (Apple manually approves all apps and their updates).
Apologies if you've only just bought the app recently: I've pulled it from the App Store until the update is approved to prevent any further confusion.
Maybe Apple banned it for having such a garishly tasteless icon?
Oh, you went there.