Well I was extremely happy with my new iPhone will today.
Having moved from Orange after 13 years, I'm not so happy now.
I've just had a 'blocked' phone call from O2 customer services trying to sell me insurance for my iPhone.
Conversation went ;
Hi Just checking everything is ok with your new iPhone.
Me: Yes, it's great thanks.
Would you like to take out protection for it.
Me: No thanks, it's covered on my home insurance.
Well you'll pay more for it in store.
Me: That's fine, it's covered.
Well it's not rocket science is it
Me: I'm sorry I don't want your insurance protection.
Well **** off, I've got other people to phone you know
Me: I beg you're pardon, do you think it's appropriate to speak to customers like this?
Yes I do.
Me: Can I ask your name please?
Yes you can, and while you're at it you can take your face for a ****.
I've just lodged a complaint at O2...
Having moved from Orange after 13 years, I'm not so happy now.
I've just had a 'blocked' phone call from O2 customer services trying to sell me insurance for my iPhone.
Conversation went ;
Hi Just checking everything is ok with your new iPhone.
Me: Yes, it's great thanks.
Would you like to take out protection for it.
Me: No thanks, it's covered on my home insurance.
Well you'll pay more for it in store.
Me: That's fine, it's covered.
Well it's not rocket science is it
Me: I'm sorry I don't want your insurance protection.
Well **** off, I've got other people to phone you know
Me: I beg you're pardon, do you think it's appropriate to speak to customers like this?
Yes I do.
Me: Can I ask your name please?
Yes you can, and while you're at it you can take your face for a ****.
I've just lodged a complaint at O2...