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O2 existing Customers, How Was It?

Nicolasdec

Nicolasdec

macrumors 65816
Original poster
Dec 7, 2006
1,168
0
São Paulo
So, O2 existing Customers how was the activation prossess on your brand new iphone? Did it ask you for you bank details or was it very simple. Please tell me the steps and the information it asked you..... :):)
 
Nicolasdec said:
So, O2 existing Customers how was the activation prossess on your brand new iphone? Did it ask you for you bank details or was it very simple. Please tell me the steps and the information it asked you..... :):)
Click to expand...

Cant say. getting store is busy try again later... Thats o2 for you !!!
 
Didnt ask me for any bank details.
Unboxing to activation took no more than 5 mins.

I dont have my normal number yet, I have a temporary one. But I guess it'll take a few days to port that across.
 
tico24 said:
Didnt ask me for any bank details.
Unboxing to activation took no more than 5 mins.

I dont have my normal number yet, I have a temporary one. But I guess it'll take a few days to port that across.
Click to expand...

What info did it ask you??
 
Nicolasdec said:
So, O2 existing Customers how was the activation prossess on your brand new iphone? Did it ask you for you bank details or was it very simple. Please tell me the steps and the information it asked you..... :):)
Click to expand...

I'm just syncing now. I'm an O2 pay as you go customer. Transferring process took 5 minutes - Actually, it took so long I was concerned!

I've been given a temporary number and have been sent an e-mail saying that it may take up to 5 days to transfer my number over.

Seems strange, being an O2 customer and all - let's hope it's just an over estimation, and will actually happen tonight or tomorrow morning perhaps.

Edit= I was asked for bank details, e-mail address, .mac username, and address.
 
Jebaloo said:
I'm just syncing now. I'm an O2 pay as you go customer. Transferring process took 5 minutes - Actually, it took so long I was concerned!

I've been given a temporary number and have been sent an e-mail saying that it may take up to 5 days to transfer my number over.

Seems strange, being an O2 customer and all - let's hope it's just an over estimation, and will actually happen tonight or tomorrow morning perhaps.

Edit= I was asked for bank details, e-mail address, .mac username, and address.
Click to expand...

Thats probably because you were a Pay as you Go. Im a pay monthly customer.:)
 
Just activated without any problems! I entered my O2 number and my AppleID and it brought up my existing O2 account details, upgraded to the new tariff and am syncing now.
 
I thought if you were an existing O2 customer you had to pay £199-£269 (depending on who you ask) to transfer your number over?

Or were you all upgrading and not just transfering it over?
 
Very easy really, i was activated within five minutes of connecting the iPhone.

Voicemail seems to be playing up - but will try again in a few hours.

Whilst I am here - I use Google Video heavily, and so obviously the lack of flash is a problem - However I have discovered a bit of a workaround - clicking the download for iPod link to the right seems to fool it into thinking it is streaming media, and off it plays, just like a youtube video in the youtube application.

Sorry this might be old news but I was pleased with myself!
 
spinstorm said:
I thought if you were an existing O2 customer you had to pay £199-£269 (depending on who you ask) to transfer your number over?

Or were you all upgrading and not just transfering it over?
Click to expand...

It depends when your current contract started. If it was before 18th September then you don't have to pay anything, after the 18th then you will have to pay £269.
 
I was the first in line at my local o2 store. Was a very good atmosphere and very professional. Got home at about half six and activation was very quick, probably 3 mins in total. I was an o2 pay and go user, and have a temp number while they transfer mine.

This thing is amazing!!
 
For those of you that are EXISTING O2 customers - did you have to pay anything (if so how much) and what was your situation?

I am curious to know what has actually been happening so I would appreciate some more info.

That and the fact I bought a UK iPhone and I just got a new O2 contract so I am considering my current position!
 
i'm existing O2 online customer. Activation was so quick and smooth i was amazed. haven't been asked about account number or card details: just my existing phone number, then they text me a code to enter in the next screen, then i've confirmed some stuff and that's it, Smooooooth !!

have to add that my number was transfered straight away as i received a call during the sync process, i was so surprised !!! so no bank account details, no temp number, great activation process. I've bought from O2 liverpool street, waited 1h30, been 5th in the queue, welcomed by champagne and smiles, excellent experience.
 
I was an existing O2 retail pay monthly customer, but I hadn't had a new phone for about two years - worked like a doddle, didn't have to pay any extra, just the money for the phone in the O2 shop.

Phazer
 
Mine activated fine although iTunes crashed the first time. I can't send sms messages yet but hopefully that'll sort itself out by tomorrow.
 
the process for an existing customer is very easy and took minutes. It asks u for your number, and then sends a txt to that number with a pin code. It asks for an apple I'd, and then what tarrif u want. Very slick process.
 
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