O2 existing Customers, How Was It?

Discussion in 'iPhone' started by Nicolasdec, Nov 9, 2007.

  1. Nicolasdec macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #1
    So, O2 existing Customers how was the activation prossess on your brand new iphone? Did it ask you for you bank details or was it very simple. Please tell me the steps and the information it asked you..... :):)
     
  2. slaguru macrumors newbie

    Joined:
    Jun 11, 2005
    #2
    Cant say. getting store is busy try again later... Thats o2 for you !!!
     
  3. Nicolasdec thread starter macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #3
    HEHE, They only care about getting new customers they dont care about the existing ones..... :)
     
  4. tico24 macrumors 6502

    tico24

    Joined:
    Jun 17, 2007
    Location:
    Eastleigh, UK
    #4
    Didnt ask me for any bank details.
    Unboxing to activation took no more than 5 mins.

    I dont have my normal number yet, I have a temporary one. But I guess it'll take a few days to port that across.
     
  5. Nicolasdec thread starter macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #5
    What info did it ask you??
     
  6. Jebaloo macrumors 6502

    Joined:
    Sep 12, 2006
    #6
    I'm just syncing now. I'm an O2 pay as you go customer. Transferring process took 5 minutes - Actually, it took so long I was concerned!

    I've been given a temporary number and have been sent an e-mail saying that it may take up to 5 days to transfer my number over.

    Seems strange, being an O2 customer and all - let's hope it's just an over estimation, and will actually happen tonight or tomorrow morning perhaps.

    Edit= I was asked for bank details, e-mail address, .mac username, and address.
     
  7. Nicolasdec thread starter macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #7
    Thats probably because you were a Pay as you Go. Im a pay monthly customer.:)
     
  8. sneeks macrumors 6502a

    Joined:
    Oct 21, 2007
    Location:
    Glasgow, UK
    #8
    I cannot get it to complete activation, store is busy :mad:
     
  9. Nicolasdec thread starter macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #9
    After its done, Please post how it was....
     
  10. tico24 macrumors 6502

    tico24

    Joined:
    Jun 17, 2007
    Location:
    Eastleigh, UK
    #10
    Old phone number
    What tarrif I want
    apple ID.

    that was it.
     
  11. Nicolasdec thread starter macrumors 65816

    Nicolasdec

    Joined:
    Dec 7, 2006
    Location:
    São Paulo
    #11
    Cool, Thanks. Why do you think it needs the Apple ID???
     
  12. nebsta macrumors member

    Joined:
    Jul 13, 2007
    Location:
    Australia
    #12
    Just activated without any problems! I entered my O2 number and my AppleID and it brought up my existing O2 account details, upgraded to the new tariff and am syncing now.
     
  13. sneeks macrumors 6502a

    Joined:
    Oct 21, 2007
    Location:
    Glasgow, UK
    #13
    Hasn't asked me to complete a credit check. looks like it simply modifies my existing account.
     
  14. Project macrumors 68020

    Joined:
    Aug 6, 2005
  15. spinstorm macrumors 65816

    Joined:
    Sep 14, 2007
    #15
    I thought if you were an existing O2 customer you had to pay £199-£269 (depending on who you ask) to transfer your number over?

    Or were you all upgrading and not just transfering it over?
     
  16. jagardner1984 macrumors newbie

    Joined:
    Nov 9, 2007
    #16
    Very easy really, i was activated within five minutes of connecting the iPhone.

    Voicemail seems to be playing up - but will try again in a few hours.

    Whilst I am here - I use Google Video heavily, and so obviously the lack of flash is a problem - However I have discovered a bit of a workaround - clicking the download for iPod link to the right seems to fool it into thinking it is streaming media, and off it plays, just like a youtube video in the youtube application.

    Sorry this might be old news but I was pleased with myself!
     
  17. R.Youden macrumors 68020

    R.Youden

    Joined:
    Apr 1, 2005
    #17
    It depends when your current contract started. If it was before 18th September then you don't have to pay anything, after the 18th then you will have to pay £269.
     
  18. iDanielbk macrumors member

    Joined:
    Oct 14, 2007
    #18
    For the iTunes Wi-Fi Store
     
  19. studentmac macrumors regular

    Joined:
    Jul 1, 2007
    Location:
    Bedfordshire, UK
    #19
    I was the first in line at my local o2 store. Was a very good atmosphere and very professional. Got home at about half six and activation was very quick, probably 3 mins in total. I was an o2 pay and go user, and have a temp number while they transfer mine.

    This thing is amazing!!
     
  20. spinstorm macrumors 65816

    Joined:
    Sep 14, 2007
    #20
    For those of you that are EXISTING O2 customers - did you have to pay anything (if so how much) and what was your situation?

    I am curious to know what has actually been happening so I would appreciate some more info.

    That and the fact I bought a UK iPhone and I just got a new O2 contract so I am considering my current position!
     
  21. ibanana macrumors 6502

    Joined:
    Aug 23, 2007
    Location:
    London
    #21
    i'm existing O2 online customer. Activation was so quick and smooth i was amazed. haven't been asked about account number or card details: just my existing phone number, then they text me a code to enter in the next screen, then i've confirmed some stuff and that's it, Smooooooth !!

    have to add that my number was transfered straight away as i received a call during the sync process, i was so surprised !!! so no bank account details, no temp number, great activation process. I've bought from O2 liverpool street, waited 1h30, been 5th in the queue, welcomed by champagne and smiles, excellent experience.
     
  22. The Phazer macrumors 68030

    Joined:
    Oct 31, 2007
    Location:
    London, UK
    #22
    I was an existing O2 retail pay monthly customer, but I hadn't had a new phone for about two years - worked like a doddle, didn't have to pay any extra, just the money for the phone in the O2 shop.

    Phazer
     
  23. Spanky Deluxe macrumors 601

    Spanky Deluxe

    Joined:
    Mar 17, 2005
    Location:
    London, UK
    #23
    Mine activated fine although iTunes crashed the first time. I can't send sms messages yet but hopefully that'll sort itself out by tomorrow.
     
  24. ne0star macrumors regular

    Joined:
    Oct 3, 2007
    #24
    the process for an existing customer is very easy and took minutes. It asks u for your number, and then sends a txt to that number with a pin code. It asks for an apple I'd, and then what tarrif u want. Very slick process.
     
  25. eenu macrumors 65816

    eenu

    Joined:
    Aug 11, 2006
    Location:
    Manchester, UK
    #25
    mine ported in 30 seconds
     

Share This Page