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O2 iPhone - Does not need instore activation?? (and being sold in Apple Stores?)

mvp2206

mvp2206

macrumors regular
Original poster
Jun 2, 2008
142
45
Southampton, UK
I contacted O2 yesterday as i am currently on Vodafone and my contract is due to expire on 15th July. I have requested a PAC code and wanted to know if i would be able to get an iPhone on Launch day as i would still technically be in another contract.

Here is the response i received (possible interesting bits in bold)

Hello Mark,

Thanks for emailing us about the new iPhone 3G.

You can downgrade your tariff one step down from your current tariff after completing nine months of your contract.

You can get the iPhone 3G on 11 July 2008. To use your iPhone 3G on a Pay Monthly contract, please follow the steps below to activate your iPhone 3G through the 'Lite Activation' via iTunes on 15 July 2008:

1. You'll need to connect your iPhone 3G to your PC or Mac (Macintosh) via a data cable and then open iTunes on your PC or Mac.
2. You'll then need to activate your iPhone 3G via iTunes.
3. You'll need to select the 'Existing Customer' radio button and then select the 'Keep Number' option.
4. You'll then need to enter your mobile number.
5. You'll be sent a PIN (Personal Identification Number) to confirm that you're the account owner.
6. You'll then need to enter this PIN in the relevant field.
7. You'll then be sent to last screen of activation (bypassing portal/iTunes account creation, tariff selection, terms and conditions).
8. Your iPhone 3G will now synchronise with iTunes and it'll be activated.

The iPhone 3G will go on sale on 11 July 2008 from 8:02am in selected O2, Apple and Carphone Warehouse stores. All iPhone stock is being sold on a first come, first served basis.

All Apple stores and the majority of O2 and Carphone Warehouse stores will open at 8:02am but in some cases, due to restrictions on access etc., stores will adopt standard trading times.

The nearest O2 store at your location is:

O2
Unit 40, West Quay Shopping Centre, Southampton, H
Southampton - West Quay
SO14 7EG
United Kingdom.

If this store location doesn't suit you, you can find out another O2 store by calling 0800 224 477 or by clicking on the link below:

http://www.webmap.o2.co.uk/interfaces/retail/

Calls to 0800 224 477 are free of charge from O2 Pay Monthly phones and are charged at the rate of 20p including VAT (Value Added Tax) per minute from other mobiles. Calls from a fixed line are charged at your telephone providers' published rates. They're available:

- Monday to Saturday 9am to 5:30pm
- Sundays 11am to 4pm.

I hope you find this information useful and many thanks for your keen interest in the iPhone 3G.

Please visit our website using the link www.o2.co.uk/iphone for the most up to date information on iPhone.

Important - When you email us please provide: your date of birth, postcode and mobile number as it helps us answer your query faster.

Kind regards,

Vishal Kharbanda
O2 Customer Service.


What do you all think? Are we going to be able to walk out of an Apple, CPW or O2 store on friday with an un-activated iPhone? or am i reading this response wrong?
 
mvp2206 said:
Hello Mark,

Thanks for emailing us about the new iPhone 3G.

You can downgrade your tariff one step down from your current tariff after completing nine months of your contract.

You can get the iPhone 3G on 11 July 2008. To use your iPhone 3G on a Pay Monthly contract, please follow the steps below to activate your iPhone 3G through the 'Lite Activation' via iTunes on 15 July 2008:
Click to expand...

Is it just me, or does this imply our iPhone's cannot be used until 4 days after purchase?

[No longer relevant]

R-Fly
 
maybe i can then just wait for a hactivation and then use my simplicity contract

but how much would i pay for the 16GB in store? £59, £159 or even more?
 
mvp2206 said:
I contacted O2 yesterday as i am currently on Vodafone and my contract is due to expire on 15th July. I have requested a PAC code and wanted to know if i would be able to get an iPhone on Launch day as i would still technically be in another contract.

Here is the response i received (possible interesting bits in bold)

Hello Mark,

Thanks for emailing us about the new iPhone 3G.

You can downgrade your tariff one step down from your current tariff after completing nine months of your contract.

You can get the iPhone 3G on 11 July 2008. To use your iPhone 3G on a Pay Monthly contract, please follow the steps below to activate your iPhone 3G through the 'Lite Activation' via iTunes on 15 July 2008:

1. You'll need to connect your iPhone 3G to your PC or Mac (Macintosh) via a data cable and then open iTunes on your PC or Mac.
2. You'll then need to activate your iPhone 3G via iTunes.
3. You'll need to select the 'Existing Customer' radio button and then select the 'Keep Number' option.
4. You'll then need to enter your mobile number.
5. You'll be sent a PIN (Personal Identification Number) to confirm that you're the account owner.
6. You'll then need to enter this PIN in the relevant field.
7. You'll then be sent to last screen of activation (bypassing portal/iTunes account creation, tariff selection, terms and conditions).
8. Your iPhone 3G will now synchronise with iTunes and it'll be activated.

The iPhone 3G will go on sale on 11 July 2008 from 8:02am in selected O2, Apple and Carphone Warehouse stores. All iPhone stock is being sold on a first come, first served basis.

All Apple stores and the majority of O2 and Carphone Warehouse stores will open at 8:02am but in some cases, due to restrictions on access etc., stores will adopt standard trading times.

The nearest O2 store at your location is:

O2
Unit 40, West Quay Shopping Centre, Southampton, H
Southampton - West Quay
SO14 7EG
United Kingdom.

If this store location doesn't suit you, you can find out another O2 store by calling 0800 224 477 or by clicking on the link below:

http://www.webmap.o2.co.uk/interfaces/retail/

Calls to 0800 224 477 are free of charge from O2 Pay Monthly phones and are charged at the rate of 20p including VAT (Value Added Tax) per minute from other mobiles. Calls from a fixed line are charged at your telephone providers' published rates. They're available:

- Monday to Saturday 9am to 5:30pm
- Sundays 11am to 4pm.

I hope you find this information useful and many thanks for your keen interest in the iPhone 3G.

Please visit our website using the link www.o2.co.uk/iphone for the most up to date information on iPhone.

Important - When you email us please provide: your date of birth, postcode and mobile number as it helps us answer your query faster.

Kind regards,

Vishal Kharbanda
O2 Customer Service.


What do you all think? Are we going to be able to walk out of an Apple, CPW or O2 store on friday with an un-activated iPhone? or am i reading this response wrong?
Click to expand...

Is this response not indicating that they think you are an existing customer? It is just the bit at the beginning that says:

"You can downgrade your tariff one step down from your current tariff after completing nine months of your contract"

and also:

"3. You'll need to select the 'Existing Customer' radio button and then select the 'Keep Number' option."

Might be me being stupid, but has the O2 person actually understood what you are asking?
 
Aravintht said:
maybe i can then just wait for a hactivation and then use my simplicity contract

but how much would i pay for the 16GB in store? £59, £159 or even more?
Click to expand...

I'd presume you'd pay the same,

On £30/month you'll pay £159 for 16GB
On £35/month you'll pay £159 for 16GB
On £45/month you'll pay £59 for 16GB
On £75/moth you'll pay £0 for 16GB

R-Fly
 
razorianfly said:
I'd presume you'd pay the same,

On £30/month you'll pay £159 for 16GB
On £35/month you'll pay £159 for 16GB
On £45/month you'll pay £59 for 16GB
On £75/moth you'll pay £0 for 16GB

R-Fly
Click to expand...

yeah but i could say i 'am' going to sign up to the £75/month tariff at home

then go home and never activate...

means i get a free iPhone or what?
 
If we are to believe that for existing iPhone customers we will have to order online and wait for a home delivery, then surely there must be a way of activating at home too. I would be shocked if I had to sit at home waiting for my new iPhone and then had to take it to an o2 store for activation!
 
Aravintht said:
yeah but i could say i 'am' going to sign up to the £75/month tariff at home

then go home and never activate...

means i get a free iPhone or what?
Click to expand...

An un-activated iPhone won't function, this time.

My belief is if a unit is not connected to this specialised version of iTunes,
for store activation use, your device simply won't work.

This is the only way I can see Apple & O2 combating 'unlocking'.

R-Fly
 
If you order online you'll sign up for the contract online first - sending the phone is the last step. There may be something to do in itunes to link your phone to the new contract, but there's no way in hell they'll ship you an iphone without having a contract ready to go..
 
TonyHoyle said:
If you order online you'll sign up for the contract online first - sending the phone is the last step. There may be something to do in itunes to link your phone to the new contract, but there's no way in hell they'll ship you an iphone without having a contract ready to go..
Click to expand...

yes

but if the OP's email is true

then if he signed up to a contract, that would mean he would be paying for 4 days and not using it
 
In-house activation IS possible...

Leaked info has been posted before but here it is again:

Note: As of July 11 2008, an updated version of iTunes (7.7) will be publicly available from www.apple.ca. It will have the activation only mode built in (like 7.6.3b4) so you will not need to use unique Weblinks to download it. As it is a publicly available version of iTunes it still needs to be configured for store use. Therefore you MUST ‘enable’ version 7.7 in the same way as you did for version 7.6.3b4 that is detailed above.
Click to expand...

see: http://www.appleiphoneschool.com/20...3g-in-store-activation-process-documentation/
 
All Apple stores and the majority of O2 and Carphone Warehouse stores will open at 8:02am but in some cases, due to restrictions on access etc., stores will adopt standard trading times.
Click to expand...

That might solve a query as to what will be the opening times of the majority of shops (Apple, CW, O2).
 
t0mat0 said:
That might solve a query as to what will be the opening times of the majority of shops (Apple, CW, O2).
Click to expand...

but what about the 7:02 thing then?

i've been to my local o2 a few times. it's just a shop on the high street so can open whenever it wants and they keep saying 7:02am...

but then again they could be chatting rubbish...
 
It's not even certain the apple stores will be selling it yet, due to the activation issue.

There's a mixture of opening times for O2, depending on what the local store decides... some 7:02 some 8:02 some 10am and I bet a few other random times too. The only way to know is to ask at your local store.
 
TonyHoyle said:
It's not even certain the apple stores will be selling it yet, due to the activation issue.

There's a mixture of opening times for O2, depending on what the local store decides... some 7:02 some 8:02 some 10am and I bet a few other random times too. The only way to know is to ask at your local store.
Click to expand...

whats the point of Apple opening early if they are not selling the phone...i think they will be and there will be PAYG from Apple :D
 
sdm1985 said:
whats the point of Apple opening early if they are not selling the phone...i think they will be and there will be PAYG from Apple :D
Click to expand...

While I really wish that is true, I highly doubt it. If Apple do indeed sell the PAYG version, they would make it available online too. Must keep an eye out on apple online store next week.
 
Apple are not a mobile network operator. (Stating the obvious? - maybe)

Unless every Apple store has some how gained permission to access O2's systems, and then have the ability to create, upgrade,
and manage a customer's O2 contract on-screen, iPhone 3G on contract, at an Apple store, isn't going to happen, lets be honest.

This leads me to believe that the iPhone 3G, as crazy as it sounds, will not be available for purchase at an Apple store on July 11th
in light of the news that PAYG is delayed until later in the year.
 
The apple online store itself says it's available from O2 and CPW - conspicuous by its absence is any mention of it being sold by apple stores.

The PayG is not coming out on the 11th.. that much is known - walk into *any* O2 store and it clearly says PayG later in the year, and CPW have emailed everyone to tell them it won't be available.

That means unless the apple stores get the ability to sign people up to contracts (which is possible but I've not seen any evidence of it so far.. no real advertising in the apple stores for example) they will not be selling it on the 11th. They'll wait until PayG release.
 
Just to clear this up once and for all. It's a 2 stage set up process.

To sign up for a iphone3g you HAVE to pass a credit check and sign upto a monthly contract instore just like you would any normal contract phone.

AND

Connect your iphone3g to itunes when you get home to get 'activated'

I hope this clear it up for you a bit, I've had the blank contracts in my store for over a week which says about the 'activating' bit

Thanks
Merlinwiz :)
 
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