iPhone 11 Odd Yellow Marks on My iPhone 11 Screen

[murad_fourth]

Hello everyone.

I bought my iPhone 11 in October 2019 and i started seeing two odd yellow marks on my iPhone 11 screen since May-June 2020.

I don’t know exactly when it appeared on the screen but i guess likely May 2020.

What is strange is it appears in white screen (and light colour screens) and disappeares in black or dark colour screens. For example, it is not visible in dark mode or any website which uses dark backgrounds but visible in MacRumors Forum (as its background is white).

Here is a photo:

What the reason may be? If i take my iPhone 11 to Apple Store, will they replace it with a new one?

Thank you for your comments.

 

[murad_fourth]

+ You can see the screen in dark mode in which the yellow marks disappear:

 

[0128672]

Hello everyone.

I bought my iPhone 11 in October 2019 and i started seeing two odd yellow marks on my iPhone 11 screen since May-June 2020.

I don’t know exactly when it appeared on the screen but i guess likely May 2020.

What is strange is it appears in white screen (and light colour screens) and disappeares in black or dark colour screens. For example, it is not visible in dark mode or any website which uses dark backgrounds but visible in MacRumors Forum (as its background is white).

Here is a photo:

View attachment 941572

What the reason may be? If i take my iPhone 11 to Apple Store, will they replace it with a new one?

Thank you for your comments.

If you take it to an Apple Store, they’ll troubleshoot and try to diagnose the issue. Then they will let you know what your options are.

 

[snow755]

If you take it to an Apple Store, they’ll troubleshoot and try to diagnose the issue. Then they will let you know what your options are.

if any are open that is

 

[murad_fourth]

if any are open that is

In Istanbul, they are.

 

[0128672]

After you take it into the store, let us know what happens.

 

[murad_fourth]

After you take it into the store, let us know what happens.

I will.

 

[Apple_Robert]

That looks like sun damage to the screen.

 

[murad_fourth]

That looks like sun damage to the screen.

Could it be water damage? Because i washed my iPhone 11 under the sink with soap many times because of the coronavirus. ?

 

[Apple_Robert]

Could it be water damage? Because i washed my iPhone 11 under the sink with soap many times because of the coronavirus. ?

Yes. You shouldn’t have done that. You could have disinfected your phone without getting it wet in any way. In the future, use a product like phonesoap.com It only takes a few moments and doesn’t hurt your phone in any way.

 

[Helmsley]

Pressure marks from the battery swelling, perhaps? Let us know what Apple say for future reference.

my iPhone 8 Plus had a similar one in the top left of the screen. It never got any worse and was barely noticeable so I just left it.

 

[John dosh]

Could it be water damage? Because i washed my iPhone 11 under the sink with soap many times because of the coronavirus. ?

Whatever you do no not say that to Apple I repeat do not tell them that.

 

[murad_fourth]

Whatever you do no not say that to Apple I repeat do not tell them that.

I won’t say them that, of course. 🙂 By the way, i have an appointment now, this Monday, at 14:30. Let’s see what Apple will say about this... I will let you all know.

 

[TheYayAreaLiving 🎗️]

They will most likely give u a new replacement! Good luck!!!

 

[0128672]

I won’t say them that, of course. 🙂 By the way, i have an appointment now, this monday, at 14:30. Let’s see what Apple will say about this... I will let you all know.

Apple is able to tell when a phone has liquid water damage without you saying a word. It's something they would routinely check for using the built-in Liquid Contact Indicators.

Liquid damage isn't covered - Apple Support

Service for liquid damage isn't covered by the Apple One-Year Limited Warranty.

support.apple.com

 

[murad_fourth]

Apple is able to tell when a phone has liquid water damage without you saying a word. It's something they would routinely check for using the built-in Liquid Contact Indicators.

Liquid damage isn't covered - Apple Support

Service for liquid damage isn't covered by the Apple One-Year Limited Warranty.

support.apple.com

I checked and saw that Liquid Contact Indicators (LCIs) colour in my iPhone 11 is not red. So this means that my device did not contact water or a liquid containing water.

I really wonder what Apple will say about it in Monday.

 

[murad_fourth]

Pressure marks from the battery swelling, perhaps? Let us know what Apple say for future reference.

my iPhone 8 Plus had a similar one in the top left of the screen. It never got any worse and was barely noticeable so I just left it.

I don’t think so because my battery rarely becomes hot and has 97% battery health. So i don’t think this odd yellow marks are caused by the iPhone’s battery.

If Apple asks me to leave the phone at the Apple Store for a couple of days in order to diagnose the issue, i will make the same thing you did, i will leave it as it is and won’t give my iPhone 11 to Apple.

Because it is not a big problem and doesn’t prevent me from using the phone. ?

 

[Apple_Robert]

I checked and saw that Liquid Contact Indicators (LCIs) colour in my iPhone 11 is not red. So this means that my device did not contact water or a liquid containing water.

I really wonder what Apple will say about it in Monday.

You opened your phone?

 

[murad_fourth]

You opened your phone?

No, i checked the Liquid Contact Indicator as shown on the link below:

Click Here

Location:

 

[bushman4]

Really no other option but to take it into an Apple Store

 

[murad_fourth]

Really no other option but to take it into an Apple Store

Agreed.

 

[murad_fourth]

Hello everyone. I said i’d inform you all about what happened at the Apple Store in Monday (today).

I took my iPhone 11 to the Apple Store and they diagnosed the issue and they told it is screen damage.

And the action taken by Apple is screen replacement for free.

Now i got my iPhone 11 back and it has a new screen now. The problem has been solved.

Thank you everybody for your kind interests.

 

[0128672]

Congratulations @murad_fourth. Happy to hear it worked out in your favor. Going forward, please don't wash your phone under the faucet. Just wipe it gently with a slightly damp soft cloth.

 

[Devin Breeding]

Rubbing alcohol on a good paper towel is a much more effective disinfectant than running water and won’t harm the phone if you don’t go over overboard.

 

[murad_fourth]

Congratulations @murad_fourth. Happy to hear it worked out in your favor. Going forward, please don't wash your phone under the faucet. Just wipe it gently with a slightly damp soft cloth.

As of now I will do what you recommend, thank you. ?