Official Apple Response to Antenna Problem Coming Shortly

[Iphonelvr]

I know some of us are thinking it so ill go ahead and say it...
After the software update we are going to starting seeing threads with the title:

" 5 bars and dropping calls??? "

 

[mgmusicman94]

Software issue or hardware recall would be great. Bumpers are NOT acceptable.

But the bumper is amazing. Seriously! I love mine!

 

[Iphonelvr]

But the bumper is amazing. Seriously! I love mine!

Some people like to keep their phone in their front pocket and cases and bumpers make it difficult to get in and out.

 

[BConvery]

Don't know if this has been reported and didn't care to search the forums....

then I don't care to read this....

 

[trespinosranch]

Bar reporting

If it is a software issue with the display reporting the incorrect signal strength how come I can not make or receive calls when my strength goes to no signal?

 

[apple3g040193]

If it is a software issue with the display reporting the incorrect signal strength how come I can not make or receive calls when my strength goes to no signal?

My thought is the iphone is coded to not allow calls in or out with a low signal sorta like a stanby mode and therefore even though you may have good reception the phone THINKS you dont and therfore dosnt allow the call.

(I cant see this being true but hey maybe thats the reason.)

 

[saudansari]

then I don't care to read this....

Except that you just did....idiot.

 

[emaja]

I posted this in another thread, but I am re-posting it here since it addresses this issue.

A software fix absolutely could fix the issue.

When the first generation Intel Mac Books came out, there was a problem with them shutting down randomly. It turned out that it was a sensor reading being tuned too closely to the shut down temperature as written into the software. Apple issued a software and firmware update that adjusted the temperature level that would cause a shutdown. I had one of those units and was absolutely thrilled once the fix was applied.

With the iPhone, the bars displayed are relative to the strength of the signal as registered by the software. If the level is detected to be too low, the software would force a dropped call. Once the update is released and applied, that threshold would be adjusted so that the call would not be dropped as quickly.

I have not experienced this issue, but my signal has always been strong with AT&T in the areas that I travel. I used my iPhone 4 naked for the first day until I got my case, but even before the case was put on, I didn't have any dropped calls.

Here's hoping that software fix is quick in coming and does indeed work.

As far as a recall goes, it would be irresponsible for Apple not to address even the possibility of a software fix taking care of the issue. No need to dip into and drain the funds just to please people that are not hardware or software engineers when a fix could indeed be applied for free to the company and its customers.

Who would rather go through the trouble of exchanging their phones when a software update could fix matters? Not me.

 

[d00m42]

I posted this in another thread, but I am re-posting it here since it addresses this issue.



As far as a recall goes, it would be irresponsible for Apple not to address even the possibility of a software fix taking care of the issue. No need to dip into and drain the funds just to please people that are not hardware or software engineers when a fix could indeed be applied for free to the company and its customers.

Who would rather go through the trouble of exchanging their phones when a software update could fix matters? Not me.

Of course a software update would be more "elegant", but if it really is hardware based, that's just not an option. Obviously the marginal cost to Apple of providing everyone with software updates is next to nothing compared to that of providing every single iPhone 4 owner with a brand new phone; however, Apple does have to deal with the issue (as it's their fault for not doing further testing before rushing to production).

 

[Gryzor]

I'm left-handed, and I don't want to hold the phone like an idiot. Reassurance via software update.... change those 1's and 0's Apple! iPhone 4: Automagically fixes reception! Magical!

I'm right handed, so I'm glad I don't have to hold the phone like a left-handed idiot who is in the minority.

 

[rotobadger]

If it is a software issue with the display reporting the incorrect signal strength how come I can not make or receive calls when my strength goes to no signal?

Bingo. I've been thinking this all along.

 

[iTiki]

I'm right handed, so I'm glad I don't have to hold the phone like a left-handed idiot who is in the minority.

You're the idiot. A lot of us who are right handed use the phone with our left hands. Like when you want to write something while on the phone. You're a simpleton who cannot see beyond your limited abilities....

 

[BiomaxDDS]

You're the idiot. A lot of us who are right handed use the phone with our left hands. Like when you want to write something while on the phone. You're a simpleton who cannot see beyond your limited abilities....

.

 

[peestandingup]

http://www.appleinsider.com/articles/10/06/25/death_grip_hysteria_may_end_monday_with_ios_4_01.html

From AppleInsider: Additionally, cellphones in general (and in particular the iPhone) have always only presented a very rough approximation of signal strength in the signal bar display, averaged over time. It appears that iOS 4, more so than previous iPhone software, presents a less accurate signal meter, showing less signal at times than an iPhone 3GS while still being able to achieve the same or better call quality.

This has led some to jump to the conclusion that the reception problems noted by some iPhone 4 users are the sign of a hardware design flaw related to its stainless steel band antenna design.

Ahh, so all those dropped calls & garbled voices I've been experiencing are really just my imagination?

Thanks for clearing that up, Apple.