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Don't worry. Apple will be more than happy to help people setup their device if they don't want to do it on their own.
 
From what I've heard at stores some will be able to use a setup over online chat or in store and some watches will be set up in store only. Not to say you can't set up at home by yourself
 
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I agree with OP!!

This is a totally new product that many may find confusing. I have bought many iPhones and iPads and the workers always wanted to help me set them up, which I always politely declined. Having no in store pick up and thus no
offer for setup assistance is ONE OF MANY mistakes Apple has made on this launch.
 
You can be certain Apple invested far more in usability testing than the 30 seconds spent creating this thread.
 
Well you are the one that's kind of underestimating him. If he's smart enough to be an engineer, I'm sure he can figure out a simple OS & setup... Like its not hard...

Maybe you should take a break from being a macrumors troll and go visit an elderly folks living facility where people are 80+ years old and have lived through the depression, have spent most of their lives using typewriters, and have had very little time with computers.

Go there and hand someone an iPhone and see if they are able to pick it up and just do anything with the device. With your level of thinking I imagine your level of interaction with other humans is "Would you like fries with that?"
 
Having no in store pick up and thus no
offer for setup assistance is ONE OF MANY mistakes Apple has made on this launch.

As I've already stated, personal setup assistance will be available at an Apple Store for those that desire it. Nothing has changed.
 
It's people's first time using the watch. You'd think they would want to control the user's experience with it initially to make sure the user can get it set up properly.
I worked at an Apple Store during the first few iPhone launches. I'd guess at the store I worked at, 99% of the customers declined the Personal Setup phase, after the point where the iPhone was activated in the store.

You bring up a valid point. I just don't see it at being that impactful.

And if anything, Apple not having to dedicate the majority of the staff to simply handle sales (like they do during a typical launch) means that if someone who received an Apple Watch via an online order goes to visit an Apple Store to get help, they're likely to find immediate assistance, vs. the crap show that they'd be walking into if they tried to visit an Apple Store in the weeks following a typical launch.

In short (yeah, I know, .. too late), the store help looks like it will still there for people who need it, and I think it'll be easier for them to get vs previous years.
 
Maybe you should take a break from being a macrumors troll and go visit an elderly folks living facility where people are 80+ years old and have lived through the depression, have spent most of their lives using typewriters, and have had very little time with computers.

Go there and hand someone an iPhone and see if they are able to pick it up and just do anything with the device. With your level of thinking I imagine your level of interaction with other humans is "Would you like fries with that?"

...If they can't figure out how to use an iPhone, then I guess they would have no need for the Apple Watch anyway... thus making this "mistake" even more silly.

What point were you arguing again? How an 80 year old person who can't use an iPhone would need help setting up his Apple Watch? Cause that's a stupid argument lol.
 
Maybe you should take a break from being a macrumors troll and go visit an elderly folks living facility where people are 80+ years old and have lived through the depression, have spent most of their lives using typewriters, and have had very little time with computers.

It's not likely that such people residing in an assisted living facility would order the Watch (especially considering that it's nothing more than a companion device) and if they do, they're most likely still mentally sharp and capable enough to work the Watch as with the iPhone.
 
You can be certain Apple invested far more in usability testing than the 30 seconds spent creating this thread.

I should be able to notice that. Every reviewer said there was a learning curve of a week or more.
 
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The OP sounds like he wants Apple to be like Sprint and hand deliver a device to your doorstep and help you set it up. I'm sorry to be insensitive, but if you can't figure out how to set it up, then maybe you should reconsider.
Does it really? or did you just make that up yourself? I'm not thinking about me. I'll figure it out regardless. Apple isn't dependent on me as they know I'm going to purchase if it has an Apple stamp on it.
 
I'm assuming most people can use a phone for support if they need help.
 

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Lot of ignorant people here.

Let's hope when they get old, and some new technology comes along they are just dumped with it and expected to know, without anyone to help them :(

People saying it's easy.

Well perhaps they can grow amazing flowers and vegetables as that's easy for them, but many iPhone owners probably don't have a clue hot to grow anything actually in the ground.

But hey it's easy, just chuck in the dirt and throw water over it.... right?

It's a rare talent to be a good teacher, knowing how to do something has little to do at how well you can teach others.

Shame on some people here :(
 
by setup do you mean connecting it to your phone?that's as simple as opening the watch app and pointing the camera at your new watch...not much for apple to hold your hand for really.

or do you mean configuring every setting the way you like(ie. which notifications to receive, tap intensity, customizing watch faces, etc)? I can see them helping with this but really it doesn't seem like you will know exactly how you want to set any of this up as soon as you take it out the box. As you learn to use the watch and how it fits with your day you'll tweak the settings exactly the way you like.
 
Lot of ignorant people here.

Let's hope when they get old, and some new technology comes along they are just dumped with it and expected to know, without anyone to help them :(

People saying it's easy.

Well perhaps they can grow amazing flowers and vegetables as that's easy for them, but many iPhone owners probably don't have a clue hot to grow anything actually in the ground.

But hey it's easy, just chuck in the dirt and throw water over it.... right?

It's a rare talent to be a good teacher, knowing how to do something has little to do at how well you can teach others.

Shame on some people here :(

Who said growing flowers & vegetables was easy?
 
Who said growing flowers & vegetables was easy?

What I mean is that, it's quite likely that someone in their 80's now, grew up in a family where flowers and vegetables were grown all the time by their parents, they, as children just picked this up as common knowledge, and to some/many in that generation, it would be obvious common sense how to grow a potato, what plants to put in what soil or when to plant fruit and how to protect it.

Just in the same way some people now, having been brought up with computers, icons, clicking on things, just regard it as obvious common knowledge.

So you should not just assume as it's easy and obvious to you, that everyone will be the same, esp when we are speaking of perhaps a couple of generations apart.
 
What I mean is that, it's quite likely that someone in their 80's now, grew up in a family where flowers and vegetables were grown all the time by their parents, they, as children just picked this up as common knowledge, and to some/many in that generation, it would be obvious common sense how to grow a potato, what plants to put in what soil or when to plant fruit and how to protect it.

Just in the same way some people now, having been brought up with computers, icons, clicking on things, just regard it as obvious common knowledge.

So you should not just assume as it's easy and obvious to you, that everyone will be the same, esp when we are speaking of perhaps a couple of generations apart.

... We are just talking about the use of the apple watch. If you can use an iPhone, you can figure out how to set up the Apple Watch. If you can't figure out technology, or better yet an iPhone, you probably have no need for an Apple Watch...

I think some of you guys are taking this a bit too personally. Nobody is trying to talk harsh about old people. But if you are an iPhone user, you can figure out how to set the Watch on your own. That's the only point people have been making.
 
I should be able to notice that. Every reviewer said there was a learning curve of a week or more.

Not true.

New York Times said:
First there was a day to learn the device’s initially complex user interface. Then another to determine how it could best fit it into my life. And still one more to figure out exactly what Apple’s first major new product in five years is trying to do — and, crucially, what it isn’t.

According to him, one day to figure out the interface. Additional days to best implement in your routine. It will vary for some, but you're overly generalizing and exaggerating.
 
What is the argument? Why hold it hostage in the store? It arrives at your house and you can decide whether you need help or not.

Putting the inventory where needed is a smart decision and eliminates frustration and time wasted waiting in line and maybe not getting one or driving all over town.
 
Here's what I think would be cool and I'm guessing somewhere along these lines.

Some kind of 'sparkle' effect displays on the screen, it may not be obvious but it might contain enough of a QR code for the iPhone to pick up the watch ID and pair with it automatically.. that's my guess based on the automatic pairing in iOS 8.2/8.3 watch app.

Of course, it might out and out display a QR code. Looking forward to finding out though :)
 
Already answered.

"Customers who pre-order their Apple Watch can have it shipped for delivery beginning April 24. All Apple Watch customers will be offered Personal Setup, online or in-store, to pair their Apple Watch with their iPhone. New owners will also learn how to personalize Apple Watch by selecting a watch face, deciding which notifications to receive, setting up the Activity app, and receive an introduction to Apple Pay and the Apple Watch App Store."

Apple - Press Info
 
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