Online Order refund delayed

Discussion in 'iPhone' started by iTom501, Apr 6, 2017.

  1. iTom501 macrumors member

    iTom501

    Joined:
    Jul 11, 2016
    Location:
    London, UK
    #1
    I placed an order, payed with a Gift Card, then picked up my stuff at the Apple store, returned them after few days and only received a partial refund. It should have been immediate since I was returning the stuff to an Apple store and receiving the refund onto a gift card, not a debit or credit card. I contacted apple today and they said that they will investigate and come back within 24hrs, still cant help but feel strange about it, anyone had problems receiving refund with a delay? especially gift cards.
     
  2. Relentless Power, Apr 6, 2017
    Last edited: Apr 6, 2017

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    I Can't speak for why Apple would Have given you a partial refund. But I have returned items with a gift card before with Apple and I was refunded immediately. But perhaps they refunded you based on the different items that you purchased and only refunded you for one or two the items? Otherwise, the refund could take a couple of days.
     
  3. iTom501 thread starter macrumors member

    iTom501

    Joined:
    Jul 11, 2016
    Location:
    London, UK
    #3

    Thats why I was worried, because gift card refunds take no time to be back on the card, especially that the iPhone and two cases got refunded 24 hrs ago, It's just a stupid pair of headphones that aren't back yet but well, I'd be so much more worried if it was the iPhone that wasn't refunded. Guess I'll just have to wait until tomorrow and see if it comes back
     

Share This Page