Welcome to O2. Someone will be with you soon.
You're through to Irene.
Irene: Hi I'm Irene. How can I help?
: Will the iphone 5 be available for preorder ?
Irene: Well as if now, we're not placing any preorders for iPhone5.
: Ok. Do you know any more details about the iphone5 or are you not being told anything ?
Irene: Let me check this.
Irene: As Apple hasn't declared a definite date when the iPhone5 is going to be launched, so we're also unable to tell the release date either. When Apple releases the iPhone 5 and we've a definite date for offering this to our customers, we'll post it on our website.
Irene:
Irene: Apple keeps release dates of all it's products secret so we also don't know the release date either
: Okay fair enough. Do you know if they are offering 2 new phones or 1 ?
Irene: I'm sorry, I'm unable to understand the exact nature of your query. Do you mean that you want to know if they're launching two new models of iPhone or one?
: yes
Irene: Thanks for clarifying.
Irene: It'll be one model only but we've no idea about the exact name of new iPhone. It may be named as iPhone 5 or something else.
: Thanks for your help.
Of course this only an o2 customer services person. Take of it what you will.