Many folks have reported the same. In my case, it was in a case. It had no screen protector because when I bought it on day one the GENIUS bar told me NOT to use one and that Apple would not longer sell them nor promote them.
(and the Genius bar has now acknowledged that that was bad advice and is now carrying screen protectors...)
I dropped it from about knee high. In a case. I think they are starting to see that their glass isn't working out so well. A phone in a case should survive a tiny drop. So they replaced it. And told me it was a one time courtesy. Now it's in an otterbox.
I always smile when the barebackers say they are "careful" and it will "never happen to" them. Even today I was walking and a skateboarder went by me and knocked my otterbox protected phone out of my hand. Imagine that without a good solid case.![]()
Well I've just got my 4th iPhone 4.
I've got my fingers crossed there's no problems to it.
Refurbished phones? That's not right. You paid for a new product not a refurbished one. It's really the principle of the thing.
I mean, you go, pay and get a new iPhone, you open it, activate it and see something's wrong; you go complain and they just give you one that's been unsealed. Returned for some reason, repaired even. That's not right!
do i have a case for some sort of compensation from apple?
My various trips to the apple store, not to mention my inability to use my phones properly during my saga has ate up a lot of my personal time and money.
absolutely.
Refurbished from Apple = new. They replace components and guarantee them for as long as a new device. You're likely better off getting a refurb after abit.
I went through 3 replacements in 3 days.
First my original iPhone: Dropped it in the toilet (lol)
They replaced it with a refurb for me
Second phone: All whites were piss yellow. (should not be an issue anymore)
Third Phone: Microphone would not work during calls. It would work sometimes when tapping on it. It stopped working on me during a 911 call and REALLY pissed me off.
Now my Fourth phone I just picked up today. Lets see how this one goes.
These refurbed phones are complete pieces of ****.
I'm just afraid that once I get this iPhone replaced the new one they give me will have all the same dlsfkjdsiofjs problems my first four had.
If I complain enough do you think they will give me apple care for free? Has this ever happened before?
I'm onto my third iPhone 4 and will probably get a 4th one today.
+1 for using the word "laced".
crazy about these stories full of issues....guess im really fortunate to not have ANY problems on my first and only iphone 4.
update - fifth iphone experienced glass cracking underneath...
onto my 6th iphone 4 now: https://forums.macrumors.com/threads/1170898/
Man. This is why I hesitate getting one off eBay or Craigs.
I think the quality of the build for the new iOS devices are very crappy...just because of the volume of devices that they produce now.
No complaints on their computer and original iPhones...perhaps FoxConn is stretched too thin now.