OpenAI Considering Legal Action Against Apple Over 'Strained' Siri Partnership

[MacRumors]

OpenAI is preparing to potentially take legal action against Apple due to a "strained" relationship with the iPhone maker, according to Bloomberg's Mark Gurman.

The two companies reached a partnership in 2024 that saw ChatGPT integrated into features like Siri and Image Playground across iOS, iPadOS, and macOS. iPhone users can also subscribe to ChatGPT directly via the Settings app, with Apple taking a cut of revenue. Ultimately, though, the report said OpenAI expected ChatGPT to be more deeply integrated across additional Apple apps and to have more prime placement within Siri.

OpenAI executives also believe that Apple has not sufficiently advertised the integration, resulting in fewer customers knowing about it.

OpenAI initially believed the deal could generate billions of dollars per year in subscription revenue, but that "hasn't come close to happening." This expectation was seemingly set by Apple, which reportedly characterized the agreement as being an opportunity on par with its multi-billion-dollar deal with Google for search in Safari.

Apple's culture of secrecy is said to have resulted in OpenAI not knowing exactly how ChatGPT would be integrated on the iPhone, iPad, and Mac.

"They basically said, 'OpenAI needs to take a leap of faith and trust us,'" an unnamed OpenAI executive told Bloomberg. They described the deal as a "failure."

"We have done everything from a product perspective," the executive said. "They have not, and worse, they haven't even made an honest effort."

Siri users must use the word "ChatGPT" when speaking or typing a command in order to get results from OpenAI's chatbot. ChatGPT responses shown within the Siri interface also contain limited information compared to the ChatGPT app.

OpenAI's attempts at renegotiating the deal have apparently stalled.

As a result of the shortcomings, OpenAI is considering taking legal action against Apple, according to the report. OpenAI is said to be weighing a range of options, including sending Apple a letter alleging breach of contract, without necessarily filing a full lawsuit. However, OpenAI still hopes to resolve the issues outside of court.

iOS 27 is expected to tap into other chatbots like Google's Gemini and Anthropic's Claude, but this is apparently not one of OpenAI's grievances, as its partnership with Apple was never meant to be exclusive. In fact, iOS 27's rumored Siri app with an "Extensions" feature for other chatbots actually might better promote ChatGPT.

For now, though, it appears that OpenAI feels it received the short end of the stick.

Article Link: OpenAI Considering Legal Action Against Apple Over 'Strained' Siri Partnership

 

[Kidseeghost]

Lying Altman and Open AI are in financial trouble. I don’t think they have a case here. Its just one last effort because the company is in a free fall. MS is almost out, they spend too much with no valuable business model and they lost the trust of costumers. People just hate them. How are they ever going to make the money back and gain back trust from costumers and businesses partners.

 

[DelayedGratificationGene]

OpenAI is clearly in a state of desperation. Lost its AI lead while still burning through enormous sums of cash from its terrible business model as its 3rd party cash dries up(heard about any OpenAI partnerships lately? Ya no). Suing everyone and getting sued. These are all classic signs of a company in distress. “I wouldn’t want to be ChatGPT”.

 

[DogHouseDub]

Apple should share the number of users who installed and then deleted ChatGPT and the integration.

 

[CrysisDeu]

I can’t blame them, the effort was quite pathetic.

It might even give people a bad impression on ChatGPT as well because you know.. Siri’s voice to text is so bad it can’t correctly transcribe what I am saying. GPT’s whisper model is rock solid on the other hand.

I think the OpenAI phone could be a huge innovation and gain traction imo. Apple might be in trouble.

 

[gummybear2026]

Did Apple sign a contract with OpenAI?

A partnership means nothing!

 

[KyleB123]

Lying Altman and Open AI are in financial trouble. I don’t think they have a case here. Its just one last effort because the company is in a free fall. MS is almost out, they spend too much with no valuable business model and they lost the trust of costumers. People just hate them. How are they ever going to make the money back and gain back trust from costumers and businesses partners.

You got his name wrong, it’s Scam Altman.

 

[Kidseeghost]

Not Apples fault. I turned everything AI or Open AI related off on my iPhone.

 

[DelayedGratificationGene]

OpenAI is cratering fast. Cash burn is really unbelievable. Losing to Gemini Anthropic etc. Scam Altman can’t get anymore sucker companies to partner up with. I’d be surprised they’ll still be in business in a year from now.

 

[RedWeasel]

Speaks for your product when you need to litigate partners into using it.

 

[con2apple]

Did Apple sign a contract with OpenAI?

A partnership means nothing!

How clueless can one be…

Of course the two companies signed a contract. That’s the only way a business works.
Everyone, including you, should know that money is more important than every friend- or partnership.

 

[DelayedGratificationGene]

S.C.A.M. A.L.T.M.A.N.

 

[Kidseeghost]

Open AI is a mess and needs new leadership and people there know it too thats why they kicked Altman out in 2022. They have no long term strategy. One day its code red lets focus on the important stuff, then they switch back doing whatever with rumors going around they will do a smartphone, then they betrayed MS and made a deal with Amazon, banks worrying about the missing targets and then this.

 

[mclaren1444]

Why would a charity sue Apple?

 

[con2apple]

Speaks for your product when you need to litigate partners into using it.

The article doesn't actually say that. But what does an Apple fan care about facts anyway…

I'll help you out.
Based on the statements in the article, the deal was as follows: OpenAI provided a free interface, and Apple promised that users would sign up for a ChatGPT subscription as a result.

OpenAI is now accusing Apple of not promoting this integration well enough and of downplaying Siri’s shortcomings.

Of course, we don’t know what’s in the contract.
But we do know that Apple can’t lie and exaggerate in a contract or in court the way it does every year at its own press conference (WWDC)

I don’t presume to judge how true OpenAI’s statements are. But I’m also not so biased as to see OpenAI’s problems as a reason to deny its position any credibility.

 

[bg1419]

Not the best look for Apple, but I’m a loooooong way from feeling sorry for OpenAI over anything.

 

[Kidseeghost]

Based on the statements in the article, the deal was as follows: OpenAI provided a free interface, and Apple promised that users would sign up for a ChatGPT subscription as a result.

People hate AI and thats why they don’t sign to ChatGPT. I turned that bs off and probably most did too. You can’t expect to ship a bad product, pre installed on a phone and gain subscribers.

 

[turbineseaplane]

Speaks for your product when you need to litigate partners into using it.

Just how I feel about AI getting jammed into every possible corner of consumer products, whether anyone wants it or not.


Speaking of OpenAI, I just saw this:

OpenAI Accused of Handing Over Your Intimate Personal Information to Meta and Google

A new class action lawsuit accuses OpenAI of sharing intimate user data with Google and Meta without consent.

futurism.com

 

[CATiNTHESTORE]

Fork Scam Altman and Jensen Huang and Liza Mu. ddr cartel

 

[dannyyankou]

Did Apple sign a contract with OpenAI?

A partnership means nothing!

Well a couple Fortune 500 companies aren’t using the honor system…

 

[iansilv]

I know it's there. That's why I don't use the functions that integrate Chat GPT. **** Altman, he's a sociopath:

 

[klasma]

Did everyone miss that this is a report by Mark Gurman? Now everyone suddenly believes him? 🤪

 

[coolfactor]

I can’t blame them, the effort was quite pathetic.

It might even give people a bad impression on ChatGPT as well because you know.. Siri’s voice to text is so bad it can’t correctly transcribe what I am saying. GPT’s whisper model is rock solid on the other hand.

I think the OpenAI phone could be a huge innovation and gain traction imo. Apple might be in trouble.

Dictation / Voice-to-Text on iOS and macOS works flawlessly for me. The issue is not that it gets the words right, but that it tries to intelligently auto-correct to different words.

Generative models (of which Siri is not, yet) operate differently, allowing you to speak naturally and it will still understand you. Two totally different technologies.

One more month and you'll see the new Siri in action, at WWDC.

 

[Billy_Bob]

A couple of months ago, I was feeling that ChatGPT had started to decline in quality, but I wasn't sure if it was just that my expectations from it were changing. I was using it less and less.

On a lark, I signed up for Claude and gave it a good try. I was shocked to find out how much better Claude did at the same tasks that seemed to be handled so poorly by ChatGPT.

I realize that the different LLMs leapfrog past each other from time to time. So it is reasonable to think that ChatGPT will get better, and maybe even at some point outshine Claude. But at the moment it feels to me like ChatGPT may be on its way to becoming the Siri of LLMs, a product that for a brief moment was state of the art but that squandered its lead and is on its way to becoming a mediocre also-ran in the LLM landscape.

 

[iPhoneFan5349]

Apple should share the number of users who installed and then deleted ChatGPT and the integration.

I don’t think anyone has uninstalled chatgpt, I do believe a lot of people deactivated apple intelligence though. It’s so bad lol