Order Status of people who ordered from Orange (UK)

Discussion in 'iPhone' started by gusping, Sep 16, 2012.

  1. gusping macrumors 6502

    Joined:
    Mar 12, 2012
    Location:
    London, UK
    #1
    Hi everyone,

    I pre ordered an iPhone 5 from Orange, and went to track my order and it said "Order being readied for dispatch". Is this just me or is everyones saying the same thing as it's a bit early for this?

    Thanks!
     
  2. Londonmark macrumors newbie

    Joined:
    Sep 17, 2012
    #2
    Same for me

    I have the same message. Ordered at 14:00 on Friday.

    Anyone got any past experience of Orange iPhone orders?
     
  3. lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #3
    I ordered at 9:00am Friday, it said the same message straight away so don't get excited.

    I called them up yesterday and they have no information on when they're even getting the phones, let alone us. Fingers crossed for Friday!
     
  4. gusping thread starter macrumors 6502

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    Mar 12, 2012
    Location:
    London, UK
    #4
    So they don't have the phones yet... we can order them? hmmm wow, i hope i get it on friday :L
     
  5. Cambylass macrumors newbie

    Joined:
    Sep 17, 2012
    #5
    Hi! I've Also pre-ordered on Orange but when I go to track my order and enter the order ref that was sent to me nothing comes up...anyone else having this problem? =\
    Ta!
     
  6. gusping thread starter macrumors 6502

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    #6
    Nope, i'd give them a call if i were you
     
  7. MetalBird macrumors newbie

    Joined:
    Jul 25, 2012
    #7
    I received the above text from Orange, no delivery date mentioned. Ordered 11.26am Friday.
     
  8. gusping thread starter macrumors 6502

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    Mar 12, 2012
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    London, UK
  9. lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #9
    I'd even go so far as to say 'likely' if you ordered early enough, the only reason they can't confirm is because they don't know how many they're getting, so they don't know how many people will be getting it on Friday.

    I reckon we'll get more info in the next couple of days.
     
  10. gusping thread starter macrumors 6502

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    Mar 12, 2012
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    London, UK
    #10
    i ordered it at 4:30 the day it went on sale from Orange which was at 8am. Reckon i will get it this friday? *prays* :L
     
  11. lellis2k, Sep 17, 2012
    Last edited: Sep 17, 2012

    lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #11
    Yup I'd say so, we've not heard much in the way of shortages this time around and my girlfriend just ordered hers from t-mobile today and they all but said they haven't sold out for launch day yet, so I dont see why Orange would have by 4:30 last fri.

    They also said that they've had loads more orders for black than white, so if you ordered white, you've got more chance of getting it sooner, same with the higher the capacity the fewer orders they've had.

    I went for the white, 32gb at 9:00am launch day, if I don't get one on Friday, not many people will be ;)
     
  12. gusping thread starter macrumors 6502

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    London, UK
    #12
    Ahh, cheers mate. I went for 32gb black, probably the most common choice *facepalm* haha
     
  13. ubermark macrumors newbie

    Joined:
    Oct 1, 2005
    #13
    I got this email this morning that got my excited at first, then I read it again. talk about conflicting information!

    "We are pleased to advise you that your order is now complete and has now been dispatched. Due to the high demand for this handset we expect to fulfil your order within the next 30 days."
     
  14. Paul2k12 macrumors newbie

    Joined:
    Nov 3, 2011
    #14
    Hoping for Friday delivery here too, Ordered around midday last Friday and order has been and still is showing 'Order being readied for dispatch'

    Apparently we will get a text/e-mail stating when it will be delivered so I'm hoping that arrives tomorrow! Fingers crossed.
     
  15. joey561 macrumors newbie

    Joined:
    Jun 24, 2010
    #15
    I phoned Orange several times since I preordered on Friday morning -preordered a black 32gb - over the phone though. Order was completed by 8:15am. After hearing nothing more I complained a bit, and received an email from one of the Pay Monthly service managers (Ray Noble) who said delivery in the first 2 days was very likely, but still mentioned the 'only guaranteed within 30 days' line.

    One thing I have heard multiple times, including from him, was that they have a lot more stock of the 32gb - choice of this model is a lot more likely for Friday delivery. The 16GB is the more popular choice as its cheaper, and the 64GB wont have as much stock as its the pricier option. Stock levels for the 16 and 32 are similar, and as more people go for the 16 it means the 32 should be a good bet for the first couple of days. :)
     
  16. gusping thread starter macrumors 6502

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    Mar 12, 2012
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    London, UK
    #16
    Cheers, i'm excited now! If it isn't here on friday i'm going to be extremely disappointed and blame you :p
     
  17. lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #17
    I tweeted Orange asking when we'll know about deliveries, as I need to take the day off work when it's coming as they'd only ship to home and needs a signature. Response was this useless:

    Code:
    @OrangeHelpers
    @lellis2k Deliveries will start on Friday for the initial pre orders. We're not able to track orders I'm afraid ^Jon
    I asked who they're using to post:

    Code:
    @OrangeHelpers
    @lellis2k It's UKMail ^Jon
    Going to call orange and UK mail later and see if I can get more info
     
  18. gusping thread starter macrumors 6502

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    Mar 12, 2012
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    London, UK
    #18
    If you get any more info, please post it here!

    Thanks! :D
     
  19. lellis2k macrumors 6502

    lellis2k

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    Oct 2, 2007
    Location:
    Sheffield, UK
    #19
  20. gusping, Sep 20, 2012
    Last edited: Sep 20, 2012

    gusping thread starter macrumors 6502

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    #20
    i've heard nothing since my confirmation email a week ago.... Nice one orange :mad:

    Also, yea i made this thread just for orange :p
     
  21. lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #21
    would have made more sense, but the other one got stickied so people will see it first.

    Also just seen this one in there, very worrying:

    though everyone at Orange says something completely different, total mess.
     
  22. gusping thread starter macrumors 6502

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    Mar 12, 2012
    Location:
    London, UK
    #22
    Yea, Orange have really messed up. Do you know what the Orange phone signal and 3G coverage is like?
     
  23. andeify macrumors 6502

    andeify

    Joined:
    Jun 10, 2012
    Location:
    UK
    #23
    Hello all, I ordered online at 8:56, confirmed at 9:15 ish. I never had any texts or emails, but I went to https://services.orange.co.uk/wps/portal/public/ordertracking, entered my order number (the one at the top of the confirmation email starting with two letters) and discovered it had been dispatched with a UKMail tracking reference number and link. They do say though that It may not work until the morning after dispatch. Mine doesn't work yet, but im guessing it will be here tomorow.. saturday at the latest.

    Hope this helps the rest of the orange customers that have been left in the dark! :D
     
  24. lellis2k macrumors 6502

    lellis2k

    Joined:
    Oct 2, 2007
    Location:
    Sheffield, UK
    #24
    Mine still says "Order Being Readied For Dispatch" as it has all week :(
    I ordered at 8:58am on Friday, someone in the other thread has got a tracking number but didnt order 'til 2pm!
     
  25. gusping thread starter macrumors 6502

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    Mar 12, 2012
    Location:
    London, UK
    #25
    Mine still says that too but i did order at 4:30pm. DAM SCHOOL!
     

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