I ordered at 9:00am Friday, it said the same message straight away so don't get excited.
I called them up yesterday and they have no information on when they're even getting the phones, let alone us. Fingers crossed for Friday!
Hi! I've Also pre-ordered on Orange but when I go to track my order and enter the order ref that was sent to me nothing comes up...anyone else having this problem? =\
Ta!
Hi from Orange. We sent you a message earlier today about when your
pre-ordered handset would be delivered. Sorry, this was in error so
please ignore it. We'll be back in touch when we have the handset in
stock and we'll let you know the exact delivery date.
anyone think a friday delivery is possible?
I'd even go so far as to say 'likely' if you ordered early enough, the only reason they can't confirm is because they don't know how many they're getting, so they don't know how many people will be getting it on Friday.
I reckon we'll get more info in the next couple of days.
i ordered it at 4:30 the day it went on sale from Orange which was at 8am. Reckon i will get it this friday? *prays* :L
Yup I'd say so, we've not heard much in the way of shortages this time around and my girlfriend just ordered hers from t-mobile today and they all but said they haven't sold out for launch day yet, so I dont see why Orange would have by 4:30 last fri.
They also said that they've had loads more orders for black that white, so if you ordered white you've got more chance of getting it sooner, same with the higher the capacity the fewer orders they've had.
I went for the white, 32gb at 9:00am launch day, if I don't get one on Friday, not many people will be
I phoned Orange several times since I preordered on Friday morning -preordered a black 32gb - over the phone though. Order was completed by 8:15am. After hearing nothing more I complained a bit, and received an email from one of the Pay Monthly service managers (Ray Noble) who said delivery in the first 2 days was very likely, but still mentioned the 'only guaranteed within 30 days' line.
One thing I have heard multiple times, including from him, was that they have a lot more stock of the 32gb - choice of this model is a lot more likely for Friday delivery. The 16GB is the more popular choice as its cheaper, and the 64GB wont have as much stock as its the pricier option. Stock levels for the 16 and 32 are similar, and as more people go for the 16 it means the 32 should be a good bet for the first couple of days.
@OrangeHelpers
@lellis2k Deliveries will start on Friday for the initial pre orders. We're not able to track orders I'm afraid ^Jon
@OrangeHelpers
@lellis2k It's UKMail ^Jon
I tweeted Orange asking when we'll know about deliveries, as I need to take the day off work when it's coming as they'd only ship to home and needs a signature. Response was this useless:
Code:@OrangeHelpers @lellis2k Deliveries will start on Friday for the initial pre orders. We're not able to track orders I'm afraid ^Jon
I asked who they're using to post:
Code:@OrangeHelpers @lellis2k It's UKMail ^Jon
Going to call orange and UK mail later and see if I can get more info
everyone's updating in this thread:
https://forums.macrumors.com/showthread.php?p=15771944&posted=1#post15771944
it's a bit of a mess because it's everyone on all networks & sim free all posting in the same one, gist at the moment for Orange is that some people have had texts with tracking numbers for UKMail on, some, like me, have not... yet.
ok after a conversation with orange APPARENTLY everyone who has received a uk mail tracking number is wrong and they have all be sent out in error!!!!
they have said that they get delivery of the phones from apple tomorrow and will start to dispatch them this is because apple havent released the phones to them. It seems they are passing all there errors apples way and are not taking any responsibility at all for this.
I am no way calling anyone who has received a message a liar i am only passing on what i have been told.
would have made more sense, but the other one got stickied so people will see it first.
Also just seen this one in there, very worrying:
though everyone at Orange says something completely different, total mess.
Mine still says "Order Being Readied For Dispatch" as it has all weekHope this helps the rest of the orange customers that have been left in the dark!
Mine still says "Order Being Readied For Dispatch" as it has all week
I ordered at 8:58am on Friday, someone in the other thread has got a tracking number but didnt order 'til 2pm!