OS X 10.5.7 and GoToMeeting Problem

[sbroNZ]

Same problem as the rest
Logitech headset
OS X 10.5.6
Chipmunk voices

I will email Glenn for the beta, but I think it's pretty stink that it's been almost 8 months since the original offer of a fix that was being worked on came about, with still no ETA for the release. I'm not a competitor but would expect that a bug like this might get fixed in a reasonably short amount of time.

S

 

[GlennDCitrix]

Same problem as the rest
Logitech headset
OS X 10.5.6
Chipmunk voices

I will email Glenn for the beta, but I think it's pretty stink that it's been almost 8 months since the original offer of a fix that was being worked on came about, with still no ETA for the release. I'm not a competitor but would expect that a bug like this might get fixed in a reasonably short amount of time.

S

Hi,

We are close to a final release and will be upgrading all GoToMeeting and GoToWebinar customers to a new build regardless of if they are running a PC or a Mac.

Thanks,

 

[sbroNZ]

Thanks Glenn. For the record, the beta does seem to correct the problem - I am on OS X 10.5.6 with Logitech headset.

S

 

[malcolmdavis]

more examples

Still a problem on osx 10.5.8
Using plantronics usb

Headset works correctly on other software.

Works correctly with GoToMeeting (4.3) if I'm hosting.
Does not work work correctly if I'm not hosting.

Thanks,
Malcolm

 

[bhil]

I just encountered this problem when joining a meeting today, does anyone have an update on when this fix is going to be released?

OSX 10.6.2
Logitech USB headset
GoToMeeting 4.1.0.366

Thanks,
Sean

 

[GlennDCitrix]

New versions released

Hi,

I am pleased to announce that with the launch of our new service GoToTraining we have also released the new versions of GoToMeeting and GoToWebinar. If you are a customer and have not yet been notified to install the new version please call our toll free support at 1-800-263-6317 US and ask a support representative to upgrade your account.

We will be rolling out the new releases to our existing customers over the next week so there is no longer any need to request the beta version. I appreciate your understanding and patience with this issue, please feel free to contact me via Twitter or Email if you have any questions.

Warm regards,

Glenn Dobson | QA Manager Global Customer Support
Citrix Online Division
Citrix Systems, Inc.

Twitter: GlennDCitrix
Email: Glenn.Dobson@citrix.com
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