OS X 10.9.3 Bug Hides '/Users' Folder for Some Users [Updated]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, May 16, 2014.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Apple yesterday released OS X 10.9.3 with support for 4K displays, contact and calendar syncing improvements, and more. Many (but not all) users are, however, experiencing a bug in the update that hides the /Users folder.

    The /Users folder is a top-level folder that contains the home folder and personal files for each user on a Mac. It's not clear why only some OS X users lose access to the /Users folder, but the inability to browse this folder could be problematic for some Mac owners affected by the glitch.

    A range of solutions for the bug have been suggested with varying degrees of complexity, with perhaps the simplest noted by Kirk McElhearn and Chris Breen of Macworld:
    This solution is not, however, a permanent one, as the issue will reappear if the machine is restarted and the fix will need to be applied again.

    Breen goes on to outline a more permanent solution that involves creating an AppleScript for running the Terminal command and saving it as an application to run at login.

    Another recommendation comes from The Loop's Dave Mark, who suggests creating an alias for the folder that will remain accessible even with the folder itself hidden.
    For many users, the bug will not have a significant impact on their Mac usage, as they can still access their own home folders through shortcuts in the Finder sidebar. Consequently, some users who are not inconvenienced by the bug may prefer to simply wait for Apple to address it in a future update.

    Update 10:30 AM PT: As noted by MacObserver, the issue may be caused by a combination of iTunes 11.2 and Find My Mac rather than OS X 10.9.3. The site tested each update released yesterday and found the /Users and /Users/Shared folders only disappeared after iTunes 11.2 was installed on a Mac with Find My Mac enabled.

    Article Link: OS X 10.9.3 Bug Hides '/Users' Folder for Some Users [Updated]
  2. Michaelgtrusa macrumors 604


    Oct 13, 2008
    Everywhere And Nowhere
    Glad to hear it's a bug, but when will it be fixed?
  3. hobbbz macrumors 6502a


    Mar 8, 2005
  4. mojolicious macrumors 68000


    Mar 18, 2014
    Sarf London
    It would be nice to hear something from Apple, would it not?
  5. Tankmaze macrumors 68000


    Mar 7, 2012
    Thats why I always do any software update after a week released, but if its troublesome maybe they can reinstall the OS to 10.9.2
  6. Jacquesvw macrumors regular

    Sep 12, 2012
  7. kwokaaron, May 16, 2014
    Last edited: May 16, 2014

    kwokaaron macrumors 6502a


    Sep 20, 2013
    Still appears on mine... guess I'm one of the "(but not all) users".
  8. alexandr macrumors regular


    Nov 11, 2005
    Pretty. first they hide the library folder, now this.
  9. Futurix macrumors 6502


    Nov 22, 2011
    Have the issue :eek:
    Nothing else is affected though - the folder is still accessible, and Go to Folder is not affected.

    Do you think that's intentional?
  10. danielsutton macrumors regular

    Jun 13, 2011
    Apple hides the Library directory from Finder by default. A thought that crossed my mind is that Apple now wants to add /Users to its list of hidden directories. I hope this is not the case, however.
  11. Akuratyde macrumors regular

    Feb 7, 2011
    I have the issue as well. Terminal fix worked great. I can't imagine why this would be intentional, what benefit would one gain?
  12. guzhogi macrumors 68020


    Aug 31, 2003
    Wherever my feet take me…
    Just had a scary thought: what if the bug is the other way around? What if Apple intentionally wanted to hide the Users folder, but the bug doesn't do it on all computers? Maybe Apple wanted to do something like it did with the Library folder in a user's home directory?

    Please tell me I missed something that explicitly stated that I'm wrong.
  13. firedept macrumors 603


    Jul 8, 2011
    Easy fix, but not sure why Apple believes it has to hide folders. Some of us need to search through those folders from time to time to config things, especially the Library folder. Guess they are worried about inexperienced people getting into the files, so better to hide.
  14. JilzVT macrumors member

    Apr 20, 2010
    Has there been any official confirmation that it is a bug and not intentional?
  15. MapleGrove macrumors newbie


    Mar 30, 2014
    The Berkshires

    The bug affects my 2008 iMac, but not my 2008 MacBook Pro.
  16. critter13 macrumors 6502

    Aug 23, 2010

    Unhide it and move it to the sidebar "favorites", it will stay there. My folder disappeared but I have had it in the sidebar and it still works fine there. strange bug though.
  17. iVoid macrumors 65816

    Jan 9, 2007
    Didn't even notice until this article. :)

    I have invisible files shown normally, so it's not a big deal.
  18. guzhogi macrumors 68020


    Aug 31, 2003
    Wherever my feet take me…
    Don't forget that the general person might not have a need to go through these folders. Many might think, "Oh, what's this folder? I don't need this!" and trash it. Not everyone is as tech-savvy as MacRumors readers.
  19. Razeus macrumors 601

    Jul 11, 2008
    They just want everyone in their household to spend more money to have their own Macs. Much like they do iPads. Apple doesn't want multi-user accounts.
  20. Parasprite macrumors 68000


    Mar 5, 2013
    Well I may have a slight lead on this. I've never seen this before (showed up during installation).


    Also, I don't remember the /Users/ folder allowing "Everyone" Read & Write privileges.


    Anybody else seeing this?

    Attached Files:

  21. Nunyabinez macrumors 65816


    Apr 27, 2010
    Provo, UT
    One suggestion is that people were deleting the folder and borking their machine, so Apple was hiding it to prevent that. However, I find that highly unlikely. I think it is some strange glitch. There are many reasons to have that folder visible.

    However, I am always baffled at how Macs are configured out of the box. I always spend the first few minutes on a new machine putting an alias of the documents folder, apps folder, downloads folder and utilities folder on the dock so that I can get to stuff quickly. And I always show my HD on the desktop. The standard setup makes me feel like they don't want me to get to anything.

    One thing I have noticed is how much variety there is among Mac users in how they access various things. I always think my way is the only way and then I get on someone else's Mac and things are all different, but it works for them.
  22. kagharaht macrumors 6502a

    Oct 7, 2007
    Finder preference and you can add it from there also. No need for terminal to do that.
  23. Rafagon macrumors regular


    Jun 19, 2011
    Miami, FL
    I went with the Make Alias option. Works for me.

    I have another issue, but it's not that disturbing: Software Update keeps telling me "Restart required", even though I have restarted several times since the update.

    Attached Files:

  24. Mac Pro 2009 macrumors member

    Jan 3, 2014
    The articles doesn't say whether Apple is aware of this issue?
  25. addicted44 macrumors 6502a

    Jun 6, 2005
    I can understand hiding the Library folder. A naive user could lose a lot of important data/settings by deleting what look like junk files.

    But hiding the Users folder makes absolutely no sense. How are you supposed to navigate to another User's dropbox, or their public folder?

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