Mr Cook,
I am writing to express my dismay at Apple's refusal to support the Mac Pro 1,1 with the upcoming Mountain Lion release.
When I bought this machine, I distinctly remember a flashy badge on your website proclaiming the machine was "64 bit", now I hear the machine can't run ML because it isn't 64 bit. Please tell me which is true? I don't see any way Apple can legally claim a machine is 64 bit and then 5 years later say, "oh, we didn't mean that kind of 64 bit".
As I'm sure you're aware, this machine is still perfectly capable and I'm very disappointed that Apple has decided to stop supporting it, especially given it's status as the top of the line Apple workstation, with a premium price tag attached. I had no plans to upgrade any time soon, especially as your current Mac Pro offerings are somewhat long in the tooth. Now my dilemma is whether I should stick with Apple at all. A premium product, with a significant monetary investment, demands premium support from the vendor. Apple abandoning this machine makes me question Apple's values regarding it's professional customers. After all, why pay more for a top of the line product given the knowledge that your company may decide to drop development for it at any time?
Thank you! More people need to follow this example. Complaining on a forum may help vent frustration, but going to the source with logically written and reasonable requests is the best solution.
Thanks for this!