'Other' file on 8.0.2 is 3GB!

Discussion in 'iOS 8' started by sundog925, Oct 19, 2014.

  1. sundog925 macrumors 6502a

    Dec 19, 2011
    OTHER file on 8.0.2 is 3GB by this morning!!

    clean install last night, DFU restore.
    no backups.
    no iCloud restores or anything. FRESH.

    only 35 apps totaling 1.35 GB.
    no photo stream or anything. no music, OR email accounts.

    WTF is taking 3.21 GB of space?! I cannot figure it out and its pissing me off wasting valuable space. and its NOT the OS system itself, that space was already formatted and accounted for. :mad::mad::mad::mad:

    Attached Files:

  2. NT1440 macrumors G5


    May 18, 2008
    Did you check how much storage messages are taking up?
  3. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
    bro, its a clean restore LAST NIGHT.

    so nothing, nada. NO TEXTS at all on the phone.

    its irritating.
  4. NT1440 macrumors G5


    May 18, 2008
    First off, if you want help from people, don't ever call them "bro".

    Now, do you know if any of the 35 apps you've discussed have additional information with them? Were they installed via iTunes or did you just download them on the device itself?
  5. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
    the storage used by APPS calculates any of that in APPS, not other.
    caches from those apps can be cleaned easily, which I'm doing.

    so no, thats not it.
  6. Wbutchart macrumors regular

    Aug 20, 2013
    This has been mentioned many times on these forums but some still seem to want to pretend this bug does not exist for many.

    I have the same problem on both my phone and iPad and have done restores too, it is temporary because the other section just keeps building. I have no idea if ios 8.1 will fix it because no one wants to admit this bug exists...
  7. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
  8. cRuNcHiE macrumors 6502a

    Jan 2, 2007
    The only way to find out what it is, is by process of elimination.

    Did you check it BEFORE you installed all those apps?
    Which apps are they?
    What happens if you delete all the apps?
    Are you signed into iCloud?
    Do you have lots of items in ibooks? PDF's for example if you ever did 'open in ibooks' for PDF's.
  9. Defender2010 macrumors 68030


    Jun 6, 2010
    Settings, General, Usage, Manage storage. See what apps are using a lot of space.
  10. AddisonIII macrumors regular

    May 8, 2013
    Sundog925, I have no clue why your having this problem but will say I had and continue to have this same problem as you. For me it all started the day I downloaded and installed 8.0. I have not updated to either 8.0.1 or 8.0.2. I spent several hours over several weeks in phone calls to Apple tech support. The ios8 has been installed and uninstalled several times per direction of senior tech with NO improvement. The last call was a week ago leavings things dead in the water. End of the road.
    Some people would say what's the big deal, you still have GB's free space. My reply is yes but something is eating up more free space everyday. Anyway I hope you get lucky and can get your problem fixed. As for me I am hoping the the next update some how makes this problem go away.
  11. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
    Clean install. No media on the phone.
  12. Jayson A macrumors 68000

    Sep 16, 2014
    Open iTunes Preferences, go to Advanced, Reset iTunes Store Cache.

    After that, resync your phone.

    This has helped me in the past with syncing issues and weird glitches. Try it and see if that works. It's worth a shot at least.
  13. Toltepeceno Suspended


    Jul 17, 2012
    SMT, Edo MX, MX
    Thanks, I'm going to try that on mine. I had to uncheck automatic sync because it's been freezing up since ios8.
  14. jsmith189 macrumors 65816


    Jan 12, 2014
    If it's a clean install, you should have no problem trying another clean install. Not really ideal, but should fix the problem.

    I know you've said no media, but do you use Gmail? That generally takes up quite a bit of room.
  15. piecloud macrumors member

    Nov 9, 2011
    I have the same issue too. A clean restore works for a while, but it always comes back. I couldn't figure out why.

    If it's Gmail, shouldn't it be listed under Gmail in usage settings? I think it's a bug that causes this under certain circumstances. Hopefully 8.1 will fix it.
  16. DARKiLLUSiON macrumors 6502

    Sep 21, 2007
    Toronto, Canada
    I had the exact problem and using phoneclean actually clears most of those big clunk of other data off of my phone..maybe that application could help you anyway good luck!
  17. enzo thecat macrumors 6502

    enzo thecat

    Apr 7, 2010
    Midwest USA
    My daughters have this same issue on their ipad minis (32gb). Their "Other" usage is 7 or 8 gb!!!...on a 32 gb machine!!!!! It would go higher but it stops because the ipads fill up and become useless.

    To fix it temporarily, I do a "restore from backup" (per Apple phone tech support) and that "Other" usage goes away...but just for a little bit. Sometimes it fills up again within hours.

    I've spent hours searching online for a fix. There are lots of people with the same problem. Just google it. I will never buy an iOS device again without the maximum storage because of this.

    I'm becoming so friggin disappointed and angry with Apple. There is too much that just "doesn't work" anymore.
  18. Jayson A macrumors 68000

    Sep 16, 2014
    Just to clarify. My phone wasn't syncing properly even though I restored it 3 times and set it up as a new phone every single time.

    Then I read online to clear the store cache in iTunes and that actually fixed it! It's been syncing perfectly ever since.
  19. J.C macrumors 6502

    Nov 12, 2008
    I'm having the same issue and I believe it's a bug as any fix doesn't last long.

    P.S You can feel free to call me "bro" as I don't have a stick up my ar$e.
  20. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
  21. navodwickra macrumors 6502


    Aug 24, 2013
    Leeds, UK

    Yes try this. I have been using this for more than couple of years.
  22. KUguardgrl13 macrumors 68020


    May 16, 2013
    Kansas, USA
    Same problem with my iPhone 5. I had thought it was because I had music in iTunes on my computer that I didn't purchase (long story short, and friend and I used Home Sharing in high school to share music...). Now I'm not sure. I had thought it had gone away when I restored my phone to install 8.0.2 even though I used a backup. Last time I synced with iTunes it was back. SUPER annoying in a 16gb device.
  23. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
    i have yet to find a 'phone clean' program that can 'scan' for this 'other' data.

    all of them you have to purchase.

    granted i would purchase the software if i had a guarantee it will do the job i need it to do.

    im not cheap.
  24. JackieInCo Suspended

    Jul 18, 2013
    I think 3.21 GB of other is normal. I have that amount of space on my 128GB Mini and my 32GB iPhone. Restoring doesn't help so I have just learned to live with it over the past year. It doesn't get any bigger.
  25. sundog925 thread starter macrumors 6502a

    Dec 19, 2011
    its a big deal on a 16GB iPhone and no, the answer is not to buy bigger. the answer is to NOT F$%^ UP APPLE.

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