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Otterbox Commuter review (mixed colors) + another surprising case

I just picked up a Black/Black from my local VZW store. $28 with my discount. Only thing that stinks is they don't include screen protectors if you buy at VZW. I have the soft silicone and I think I'm really digging it. It doesn't add much bulk and still is protective.

I'm gonna give it a few more days to see if I'm gonna return it. But, so far I like how it feels.
 
Loved my iPhone 4 Black/Black Commuter. Wanted the 4S case for my new 4S. I liked the color combos the OP posted in this thread. I wanted the dark blue shell over the grey silicone, for Classic Batman colors. My brother agreed to get me the gray/green for Christmas, and I bought the dark/ocean blue. So now we have a god-awful army green/ocean blue case left over.
 
I've always loved the commuter and purchased one off of Walmart.com for the 4s for $25. When I got it, I didn't like how flimsy the silicone was and had a terrible time getting it to fit right. Now that I see the review from Kentucky and that the silicone is tougher I'm wanting to give it another go. I found one at Macmall for only $18.99 but I want to make sure that I get the newer one with the stiffer silicone. Kentucky can you confirm that the is the same one you reviewed? I'd really appreciate it.

http://www.macmall.com/p/Otterbox-Cellular-Telephony/product~dpno~8895372~pdp.gjcbjeg

Also I'm a huge a Cat fan myself and I'm thinking that tonight is the night Davis gets the triple double!
 
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DgTerrell said:
I've always loved the commuter and purchased one off of Walmart.com for the 4s for $25. When I got it, I didn't like how flimsy the silicone was and had a terrible time getting it to fit right. Now that I see the review from Kentucky and that the silicone is tougher I'm wanting to give it another go. I found one at Macmall for only $18.99 but I want to make sure that I get the newer one with the stiffer silicone. Kentucky can you confirm that the is the same one you reviewed? I'd really appreciate it.

http://www.macmall.com/p/Otterbox-Cellular-Telephony/product~dpno~8895372~pdp.gjcbjeg

Also I'm a huge a Cat fan myself and I'm thinking that tonight is the night Davis gets the triple double!
Click to expand...

Hey Dg...sorry, I didn't see this until now.

That's definitely the latest, updated case (with the large camera/flash cutout). I haven't gotten my hands on the black silicone in the new version of the silicone (the stiffer one). The black silicone I have is the older, softer stuff. But for that price, it might be worth taking a shot, honestly.

And hey, I'm always glad to see another UK fan on here! He didn't quite get the triple-double, but man is he a beast! And Darius...man, if we get him playing like that every night and Terrence shows up consistently...watch out. BTW, have you seen the special uniforms for next week against Tennessee? If you haven't, check them out. Nike Hyper Elite Platinum...very nice!
 
KentuckyHouse said:
Hey Dg...sorry, I didn't see this until now.

That's definitely the latest, updated case (with the large camera/flash cutout). I haven't gotten my hands on the black silicone in the new version of the silicone (the stiffer one). The black silicone I have is the older, softer stuff. But for that price, it might be worth taking a shot, honestly.

And hey, I'm always glad to see another UK fan on here! He didn't quite get the triple-double, but man is he a beast! And Darius...man, if we get him playing like that every night and Terrence shows up consistently...watch out. BTW, have you seen the special uniforms for next week against Tennessee? If you haven't, check them out. Nike Hyper Elite Platinum...very nice!
Click to expand...

Well I screwed up and spent $10 more dollars than I had to. I've been so obsessive on finding the right case i wanted for my phone I just went ahead and bought off Otterbox site so I knew for sure I would get the right one. I was looking at the one at Macmall and saw that it's part no. was #APL4-I4SUN-20-E4OTRA and Otterbox.com was #APL4-I4SUN-20-E4OTR_A. So my impression was that the _A must mean that it's the revised version. Oh well.

I agree, if TJ can get out of his slump that he's in and get to playing like last year...8! Those jerseys are pretty cool, but, I wouldn't want the new design as the default home/away.
 
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Woke up and found my case sitting at my doorstep this morning. The first thing I went to check was to make sure it was the new and same part number as the one I ordered on site, and to my dissapointment it wasn't. Looks like they gave me the older silicone. Usually not a big deal for me, but I specially ordered the case so I would have the redesigned silicone. So I called Otterbox and told the lady the situation and she just didn't want to listen to anything I said. Told me it was different but it's not a big deal and will protect my phone. After trying to get this woman to understand she told me she sent me a email and to reply with pictures of the box after telling me she pretty much wont exchange it anyways. That was a hour ago and I never received a email. Like I said, this usually wouldnt be a big deal, but if I specially order something, that's what I expect to recieve.
 
Are we sure they have redesigned the black silicon on the commuter too? I have looked everywhere and all the black ones I have seen all have softer silicon, not the TPU like silicon such as grey.
 
awtryau89 said:
Are we sure they have redesigned the black silicon on the commuter too? I have looked everywhere and all the black ones I have seen all have softer silicon, not the TPU like silicon such as grey.
Click to expand...

I believe you may be correct. I think they left the black silicone alone and only use the new, firmer silicone for the new colors.

DgTerrell, that sucks to hear that they may have blown you off. Usually Otterbox is really good about their customer service, but there have been quite a lot of complaints about the new silicone, so maybe they've just had enough. That doesn't make it right, but it may just be what it is.

Sometimes I find that I like the newer silicone better, but there are other times that I like the older, flexible silicone better. It's easier to get the shell to seat in the older silicone, but the newer stuff is better around the screen (not becoming loose).
 
I called back and talked a different person who would atleast tried to understand my point. He as well had a hard time understanding just what I was talking about. He eventually said he would send me another one out without having to return the one I received this morning. I was suppose to email him pics of the box I got, and I did at 11 am but never got a response.

Tomorrow they're closed, but Monday morning I will be calling for hopefully the last time to tell them I just want a refund and be done with it all. I tried putting the case on twice today and never could get it to fit right on the sides, a case shouldn't have to be that frustrating to put on in the first place. Also, I always carry my keys, pocket knife, and my phone in my jeans pocket and I can just see my keys ripping right through that silicone where the mute button hole is.


I have really bad OCD... Haha
 
Did you ever get the new case and see if it was made with the new silicone? I recently ordered two black cases and they both have the old soft silicone and are stamped made in china. I've emailed Otterbox customer service but they are ignoring me.
 
Not to be a pain in the ass, but can you put your black iphone in the green and gray case? im about to order a commuter either in black or green and gray, and i have yet to find the picture im looking for. thank you
 
jgreen2193 said:
Not to be a pain in the ass, but can you put your black iphone in the green and gray case? im about to order a commuter either in black or green and gray, and i have yet to find the picture im looking for. thank you
Click to expand...

Sorry, I just got in and saw this. Give me a few minutes and I'll be glad to take a couple pics of that setup...

20120301_225915.jpg


20120301_225930.jpg


20120301_225944.jpg
 
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So got my White and Blue commuter in last night and I love the colors on a white iPhone!! Will post a pic later if desired. I love the new silicon TPU layer. Only wish it fit better, it seams a bit loose. I sent an email in last night as the silicon must have gotten distorted at the bottom when packaged and I already got a confirmation on the new case being sent to me...Wow

I am not liking the build quality of this particular case the TPU layer has seams all over it and they aren't just lines it wasn’t trimmed very well as they poke out...how to describe that? I will reserve my final judgeship till I get the new case hopefully without issues.

Oh and order these on Amazon.com they are only $22 from the Otterbox seller... and I am assuming they come from Otterbox as I told them in the email I got from Amazon and they are still issuing the new case. And with a Student Prime account the case arrive next day for free, well only next day if you live 30 mins from the Amazon warehouse.
 
Does anyone agree with me that they should have covered up the Apple logo on the back? This was my only setback from buying the case knowing dust would crawl under it and scratch it.
 
Coldsnow said:
Does anyone agree with me that they should have covered up the Apple logo on the back? This was my only setback from buying the case knowing dust would crawl under it and scratch it.
Click to expand...

Agreed!!! But I also noticed that case that are just solid blank on the back also look odd, maybe just to me. So I put a clear sticker on the apple logo and this time I also but a Fox Sticker as I don't care to show the apple logo.

See attached blurry pic
47990c97-34a6-94c8.jpg
 
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