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Cmon OP. there is NO WAY that the phone fell 4 feet, landed flat, and the frame bent like that. Just NO WAY physically possible for that to happen the way u explained it even if the phone was naked. Throw an otterbox on it and the story is even more ridiculous. There is no "sweet spot" that would cause damage like that from the innocent 4' trip and drop scenario u explain. You can swear up and down that that's what happened, but I'm telling you either ur friend is lying to you, or ur not telling the whole story.

You took the time to show all the pics of the phone, but not one of the damaged case? That's weird. The case would have to look way worse then the phone, and the whole point of the story is that it was in an otterbox, but no pics of it?? C'mon. :rolleyes:

A genius is just going to laugh at u guys if u go in with that story. Not trying to sound like a jerk, but it didn't happen the way u explain it. No way, no how!!

The Otterbox is pretty cracked up too.

And I SAW it happen... I'm not trying to get anything out of any of the geniuses, things like this happen. He will probably have to pay the 150 for a screen replacement or get a new device. But who knows, maybe we will get lucky.

I honestly don't care who you think you are, you obviously didn't see it. It was just the 'right impact.' If you want to disprove me, drop your device from 4 feet 100 times. I'm sure one of those times the whole thing might just shatter. Maybe the first time you try it... or maybe you will get lucky and it won't. You obviously can't disprove me any other way. You can try to find a physics answer, but you'll probably just help my point that way....
 
And...there is damage to the aluminum bezel too. So at some point it wasnt in a case. If what u say is true, MAYBE the phone was damaged prior to the drop, the frame got bent, but the glass didn't break at that point. But it was under so much stress that when it fell from 4 feet it just finally gave way and shattered. That's way more like it. But at some point that Phone was severely damaged before it was put in the otterbox. Which means the case didn't fail at all.
 
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And...there is damage to the aluminum bezel too. So at some point it wasnt in a case. If what u say is true, MAYBE the phone was damaged prior to the drop, the frame got bent, but the glass didn't break at that point. But it was under so much stress that when it fell from 4 feet it just finally gave way and shattered. That's way more like it. But at some point that Phone was severely damaged before it was put in the otterbox. Which means the case didn't fail at all.

I was just surprised that this happened with that kind of case. I may have been too quick in my thread title. 'Caught up' in the moment.
He had the case on from the first day he got the phone. Never taken it off. He's dropped the device with the case on, and maybe just never knew the damage that had been done and this just hit a sweet spot and everything shattered.
 
I wouldn't doubt that the glass could shatter than much from a fall, but there is no way the frame could bend from just the weight of the phone. It had to have still been in his hand or he landed on it while it was sitting on something else. The physics just do not work out.
 
The Otterbox is pretty cracked up too.

And I SAW it happen... I'm not trying to get anything out of any of the geniuses, things like this happen. He will probably have to pay the 150 for a screen replacement or get a new device. But who knows, maybe we will get lucky.

I honestly don't care who you think you are, you obviously didn't see it. It was just the 'right impact.' If you want to disprove me, drop your device from 4 feet 100 times. I'm sure one of those times the whole thing might just shatter. Maybe the first time you try it... or maybe you will get lucky and it won't. You obviously can't disprove me any other way. You can try to find a physics answer, but you'll probably just help my point that way....

Dude...the frame is bent. THE FRAME IS BENT! And I won't even get into the severity of the glass shatter. I'm not doubting u saw the phone fall. But what I'm saying is that the damage u show in the pics was not caused from a 4' drop while in an otterbox. That's all.
 
Dude...the frame is bent. THE FRAME IS BENT! And I won't even get into the severity of the glass shatter. I'm not doubting u saw the phone fall. But what I'm saying is that the damage u show in the pics was not caused from a 4' drop while in an otterbox. That's all.

He must have had prior damage that was covered by the case. (frame bend probably).
But the screen and the device was working flawlessly before the fall. The glass shattering like that is possible if it was hit right, and again, even the otterbox broke. But, there must have been built up prior damage that just wasn't showing.
Again, I was probably a bit too hasty with the thread title.
 
That doesn't look like a 4 foot drop, I have literally driven over my iPhone 4 in a otterbox defender case and threw it about 30 feet in the air and there was not a single scratch/dent or crack on the device.

Yeah that was NOT from a 4' fall. How did it bend the frame if it landed flat?

A genius is just going to laugh at u guys if u go in with that story. Not trying to sound like a jerk, but it didn't happen the way u explain it. No way, no how!!
I don't mind sounding like a jerk, this DID NOT happen from a 4' fall. Glash shatter sure. Frame bending, no.
 
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yea seeing the otter box pictures would be good too.

i dont see how the phone could have been bent the way it is...with the fall you described.

what i think happened is the phone was already bent...which stressed the glass but did not shatter it. the drop must have pushed it over the edge.

sucks though, i hope its covered!
 
Yeah that was NOT from a 4' fall. How did it bend the frame if it landed flat?


I don't mind sounding like a jerk, this DID NOT happen from a 4' fall. Glash shatter sure. Frame bending and mars on the actual frame, no.

That's what I'm thinking. The glass shattered from the fall, but there must have been prior damage to the frame from something. He just never would have known since he put on the Otterbox the day he got it, and didn't take it off until today...

Honestly, I'm not going to bother with pics of the case, I should have done it before, but he is going to keep the case on as tightly as possible so glass doesn't get all over everything. Plus, there is nothing to prove, because again, he isn't going to try and get a free phone out of this, we are just gonna take it to the store and see what happens...
 
It's actually quite possible that the broken glass pane is what caused the frame to bend, it may not have been the fall itself. Accumulated stress is stored energy, once released via fracturing, it may very well bend, as the surface area expands. (while the back did not). Also, the case itself may have inflicted stresses if it was a defective mold, or was not affixed correctly.

Don't get me wrong, very well could be the fall was higher / more violent than stated - but to flat out deny this is just idiotic if you have no first hand data to back it up.
 
Those pictures make me want to put a case back on my iPhone.
 
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PhD in Physics with a minor in Engineering says what happened was it WAS a 4 foot drop, in the persons hand all the way down, fingers under top, full weight of person on palm, fingers acted as a fulcrum shattering glass and bending the case.
Otherwise this is some kind of weird joke.
 
No way. You'd have to throw that thing down as hard as you can from 4 ft for it to bend the case like that . I call BS.
 
Well, my friend dropped his iPhone4 today. Literally maybe 4 feet from the ground onto normal tile. (he tripped and it just landed flat). And the phone literally shattered. I thought the Otterbox was supposed to protect the phone from drops WAY crazier than that. The Otterbox was damaged too. I mean, if his phone wasn't in the case, MAYBE it would crack a bit from the fall. But I mean its SHATTERED.

Any comments? Ideas? This was just weird!

Here are pics of the device, if you want pics of the Otterbox I can get those too.

Image

Image

Image


The device even BENT a bit...

Image

Image


The back was fine...

Image



So, I'm assuming he can just go to Apple. Not sure how it works for him. I have insurance on my phone (Blackberry Bold 9930), and I just call insurance/Verizon and I get a new phone shipped immediately.

Any help would be appreciated.

laugh.gif
Damn things are china dolls. Look at that thing? A 4' drop? Did a car run it over after that 4' drop? Encased in glass was clearly the way to go.
 
Yeah right.
And the phone bend like that with just a 4 foot drop?:rolleyes:
Looks like a train hit it.

Cmon OP. there is NO WAY that the phone fell 4 feet, landed flat, and the frame bent like that. Just NO WAY physically possible for that to happen the way u explained it even if the phone was naked. Throw an otterbox on it and the story is even more ridiculous. There is no "sweet spot" that would cause damage like that from the innocent 4' trip and drop scenario u explain. You can swear up and down that that's what happened, but I'm telling you either ur friend is lying to you, or ur not telling the whole story.

You took the time to show all the pics of the phone, but not one of the damaged case? That's weird. The case would have to look way worse then the phone, and the whole point of the story is that it was in an otterbox, but no pics of it?? C'mon. :rolleyes:

A genius is just going to laugh at u guys if u go in with that story. Not trying to sound like a jerk, but it didn't happen the way u explain it. No way, no how!!

I'm with both of these guys - no possible way that a 4' drop caused the phone to bend. I had to laugh out loud :D
 
I have several cases to use based on my activities. On the weekends I'm extremely active outdoors. Mountain climbing, rock climbing, mountain biking, skydiving etc.

Thus I've used Otterbox for years. I'm not advocating for any manufacturer, yet I can say I've never had Otterbox let me down. Sadly it's Apples choice of glass front & rear that's made this design less than robust.

With some luck, perhaps they'll let something other than their ego choose the materials for the next new iPhone.
 
I dont believe that was dropped from 4 foot for a minute.

I dropped my 3gs from four foot, onto a tile with no cover on.... didnt do anything like that damage.

I chucked my iphone across the room at people and its hit armchair arms and all sorts and is still fine.
 
if you look closely to the pictures you put up, look at the area next to the home button, you can see a oval damage spot. I think it either landed on a rock where it impacted it there which caused the glass breakage to spread. It all originates in that corner and area, There is no way it was in a otter box case, I,ve dropped my phone at work from top of a 5ft ladder and it going onto asphalt and it didn't shatter or even bend. Wheres the pictures of the otter box? The otter box would have to be bent as well if the iPhone is bent. Post some pics of the otter box
 
That doesn't look like a 4 foot drop, I have literally driven over my iPhone 4 in a otterbox defender case and threw it about 30 feet in the air and there was not a single scratch/dent or crack on the device.

I agree.

There is NO way you get that kind of damage from a 4 foot drop. Sorry to say this but the OP is not being truthful.

The likely story....

Person fell. Phone slide across the sidewalk and into the road. Mack truck happended by and crushed the phone (or phone dropped from balcony of apartment).
 
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