Outlook for Mac 2011 initializes but actual program won't open

[M5RahuL]

A possible resolution from Apple's dev. forums:

Apply Patch 14.4.4 from Microsoft AutoUpdate, then perform the following
1. Quit Outlook and PowerPoint
2. Head into ~/Library/Preferences (shift-cmd-G from the desktop)
3. Delete com.microsoft.outlook* and com.microsoft.PowerPoint*
4. Reboot
5. Start Outlook/PowerPoint
Outlook/PowerPoint should start up now, and ask to add a new account, but you can cancel this.

 

[lordsargon]

The solution which involves deleting the various preference plist files did not working for any of the 50+ people in my office. The only one which did work was tzubak's solution, the one I referenced from a Microsoft forum.

YMMV.

 

[sapbasis]

I just completed P8 install and Outlook is now working. Go figure!!!

 

[snarfquest]

I just completed P8 install and Outlook is now working. Go figure!!!

Yep. Working for me too. Yipee!

 

[digitalfx]

14.4.5 has a fix

 

[opq]

For me 14.4.5 still renders the list of folders oon the left in weird way - "Inbox" and "Sent Items" are in black but everything else is barely readable in grey.

 

[joejoejoe]

How's outlook working in 10.10 public release for everyone?

 

[Apple_Robert]

How's outlook working in 10.10 public release for everyone?

Working well for me, now that I got the email keychains repaired.

 

[joejoejoe]

Working well for me, now that I got the email keychains repaired.

excuse my ignorance but what does that mean?

 

[Apple_Robert]

excuse my ignorance but what does that mean?

After I set up Outlook, it kept asking for the password for each account, even though I entered it correctly each time. I also checked to make sure the passwords were saved properly in keychain. No matter what I had been doing, the popup would continue. I went back into keychain and did a repair. And for whatever reason, every email keychain had a problem. Once the repair was done, I haven't had the annoying password popup.

 

[joejoejoe]

After I set up Outlook, it kept asking for the password for each account, even though I entered it correctly each time. I also checked to make sure the passwords were saved properly in keychain. No matter what I had been doing, the popup would continue. I went back into keychain and did a repair. And for whatever reason, every email keychain had a problem. Once the repair was done, I haven't had the annoying password popup.

got it, thank you!

 

[eekelar]

After I set up Outlook, it kept asking for the password for each account, even though I entered it correctly each time. I also checked to make sure the passwords were saved properly in keychain. No matter what I had been doing, the popup would continue. I went back into keychain and did a repair. And for whatever reason, every email keychain had a problem. Once the repair was done, I haven't had the annoying password popup.

@BasicGreatGuy
Please could you say how you did the keychain repair - I'm having the same problem after installing 10.10 and updating MS Office for Mac to 14.4.5
I can't get any email, only the pop-up about the password.
Thank you

 

[eekelar]

@BasicGreatGuy
Please could you say how you did the keychain repair - I'm having the same problem after installing 10.10 and updating MS Office for Mac to 14.4.5
I can't get any email, only the pop-up about the password.
Thank you

@BasicGreatGuy - problem solved! Thanks anyway for your post

 

[Woyzeck]

My Outlook 15.8 wouldn't show the main window today, and the solution was to select View/Go To/Email (or CMD+1) from the menu. Then Outlook crashed and when I reopened it the main window was visible again.

 

[rogerdpack]

thanks!

OK with Outlook 2011 14.5.0 150423 and Yosemite 10.10.3 I believe I had similar behavior (open up all the exchange "expand tree" folders, close exchange, main window refuses to return *ever*).

Tzubak's solution worked for me (thanks!)
The one note I'd add is that for me, if I switch to the new identity and open outlook, if I play around the folders a little before exiting and switching back to my main identity (for instance, expand "smart folders" then close it) then that seems to help even more consistently, FWIW.