Glad you're getting your money back. Luckily I've never had anything beat up that bad, but my 20" iMac G4, a PowerMac G5 and 17" PowerBook all got a simi roughed up in shipping. Case damage, but nothing that made it look THAT bad! Its a shame sellers won't spend the extra $10 to make sure it is properly packed and save themselves and buyers the agony of this kind of thing. Bubblewrap saves lives people!