I paid almost $3,000 for my Mac and the paint on some of the keys are peeling off. I can see the white through the keyboard. Is this covered under warranty? My Mac warranty expires on July 29th, so it is still within that period. However, this is an eyesore. There are other keys that are starting to peel off. I've had Macs since 2008, and never, ever had this happen.
Has anyone experience this and did apple replace it for free? Attached you will see the pic. Thanks.
Both my wife and I have Macbooks - the small ones. They cost almost four times the cost of Windows machines and, for a year or so were brilliant. Now we both feel totally ripped off. The space bar on my wife's machine is intermittent which is absolutely infuriating for her.
I am a science fiction author and so I type a lot and my keyboard has lost the letters on the EIOADLNM keys and, recently my space bar and N key are occasionally not working. You only find out when you see all the red lines under sections of text.
Apple should be ashamed of themselves. I went to see the Mac dealer in Inverness (Scotland) and they said we were out of guarantee and new keyboards would cost about £700 each.
So, we are now in a quandary. Do we go back to Windows machines with all their drawbacks or do we use bluetooth keyboards.
Frankly, putting their customers in that situation is absolutely diabolical! Do you read this thread, Apple? Don't you feel ashamed? I was a very vocal advocate of your machines, now I'm embarrassed that friends might have switched to Macs on my advice and found this sort of problem.
Going back to Windows will be humiliating, but that seems the only option. When I do, I will write and talk extensively about the problem.
Do something, Apple, please!