I have an external hard drive that I formatted NTFS through the Paragon software so that it can read/write on both a Mac and PC. I can find the EHD in disk utility but it is grayed out. I want to be able to access the EHD from my Mac but cannot get the drive to mount. I've tried: - mounting via disk utility: "the disk could not be mounted. try running first aid on the disk and then retry mounting." I ran first aid and it still would not mount. - Finder preferences - external discs is checked Any help would be appreciated.