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Passcode/Wrist Detection is upsetting

B

BiggiePhat

macrumors regular
Original poster
Sep 18, 2014
168
37
Is there a reason as to why I need wrist detection on to use :apple:Pay?

Why cant I just press the crown?

The wrist detection is very poor (ie too sensitive).
 
The answer is kind of obvious. Security! You want someone to grab your watch and use it to buy a Big Mac or two?? :cool:
 
alia said:
I don't have this problem with the Milanese Loop - is the sport band just not sitting securely enough?
Click to expand...

My problem is occurring with the Milanese Loop. I've tried even starting from scratch and power cycling the device and phone to no avail. :(
 
I've got a 38mm Milanese loop with no issues, either. It sounds like a sensitivity issue. Do you need to tighten your band, maybe?

Nearly everyone in my house except my husband and his grandma tried mine on today. Two men, a teenaged boy with bony arms, a woman (well, two if you count me) and a 14yo girl.

Detected every wrist perfectly.
 
I haven't had to try hard at all to get mine to work. Even with my milanese strap loose and the watch flopping around it still works. Have you done the setup appointment and asked them? It may be a defect in your watch...
 
zmunkz said:
But if someone takes it, they can just put it on their own wrist... No?
Click to expand...

The point is that whenever it's removed from a wrist, a passcode has to be added to access the features of the watch. If someone puts on your watch, they'd have to know your passcode to use it, even if they put it on.
 
zmunkz said:
But if someone takes it, they can just put it on their own wrist... No?
Click to expand...

I think the point of this as a security feature is that if it's been in constant contact with the wrist of someone who knows the code since it was turned on (and code is requested at reboot), then it's secure.

Once it's been removed, the Watch can no longer be sure a verified person (i.e., someone who has the code) is using it, so the code is requested. It's a good system, but only if it actually recognizes when it's being worn.
 
For the record, I have pretty hairy arms and have never had this issue.

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Wrist detection works best if your band is strapped tightly onto your wrist. Ive noticed this myself.
 
I've been pretty impressed with the wrist detection actually. I tested this last night. With the strap fairly loose i was able to lift the watch body so it was not in contact with my wrist at all, leaving about 5-10mm space and the watch did not lock. Only when i took the band off did it lock. I assume the watch somehow combines wrist detection with the motion of removing it completely to decide when to lock.

My previous watch had a leather strap, i find the rubber of the sport band not quite a comfortable as leather and sometimes need to just move the watch a little if it gets sweaty/itchy. I was concerned that doing this would lock the watch, thankfully it does not. Still going to order a 3rd party leather band once they become available.
 
Ergates-thi-Ant said:
That implies you're wearing the watch too loosely for it to detect that you're wearing it. Could this be a possibility?
Click to expand...

I've tried all kinds of tightness and still no luck. Up and down my arm at varying tightness and both arms (orientation set accordingly). The gal at Apple walked me through several debug steps and was very polite. It seems more and more like a defective unit. :-(
 
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