Hi, I am a long time PC user that has been comtemplating switching to an iMac for several months. I could really use some advice from the experienced Apple users! This past week I was told by Comcast Cable that I needed to switch virus protection from McAfee to Norton. Unfortunately, I made the switch. I immediately contacted a virus after switching. I called Comcast and was told to contact Norton and pay a "fee" to get rid of the virus. After paying $139.99 and speaking to three technicians and one supervisor in India (no U.S. assistance), I am still having some of the the virus problems in certain areas. I am told my files can not be copied to another computer now until they can get the virus completely taken care of for good. Through my research, I feel it may be a rootkit virus that affects the entire operating system. Needless to say, I have been sickened by what occured on my PC this past week! Neither Norton or Comcast seems remotely concerned and have provided no feedback. The above problems only cement my intentions to purchase an Apple computer as I have heard you are not apt to get a virus. The iMac 21.5" is my intended computer of choice. I keep my computers for years and years (at least 7 years). I am not one to jump on the latest computer with updates. For that reason, I like to get a more powerful computer when I purchase, regardless of price. I am looking at the $1499.99 upgraded iMac with possibly the 3.33 GHZ Intel Core upgrade. I am on a computer most of the day as I sell through the internet. I also take numerous pictures daily for selling purposes. I would really like speed in my computer because I have been operating on a PC snail in the last few years! Can you offer me some advice on the iMac? Will another iMac version be out later this year that may offer an i5 in the 21.5"? I see it is only in the 27" version and also the Macbook Pro. How is the customer service with Apple? Are they U.S. based or country based for Help? ANY information you can provide will be greatly appreciated!!