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VSMacOne

macrumors 603
Original poster
Oct 18, 2008
5,980
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Not sure if this is good or not (been a while since I've pre-ordered from Apple Store directly - iPad mini launch) but the pending charges for my Apple Watches are gone from my amex account. My orders still show up as processing in the Apple Store.
Is this a normal step in the process? Will the charges be placed on my account next or am I looking at all my orders being cancelled any moment now?
 
Not sure if this is good or not (been a while since I've pre-ordered from Apple Store directly - iPad mini launch) but the pending charges for my Apple Watches are gone from my amex account. My orders still show up as processing in the Apple Store.
Is this a normal step in the process? Will the charges be placed on my account next or am I looking at all my orders being cancelled any moment now?

It's normal. They ping your card during pre-order to validate your payment method.
 
Not really, my preauthorization for my watches were dropped 3 days after pre-order and I used apple pay with apple rewards credit card. It's normal for them to drop after some time. It's just a test charge to make sure the card is active and valid. You will be recharged once they ship the watch.
 
I paid with Apple pay as I always do and I have plenty of money in my account so. I'm unbothered.

It's not a matter of money. I just didn't see any charges on there that had to do with Apple so was worried about what happened.
 
So this is normal then, right? I'm just used to my pending charges going directly through after a few days.

Charges won't go through till something is ready to ship. Most of the time that's a couple of days or so, but when there's a delay, like with the watch, the charge will drop off and be reapplied at shipping time.

After all, some people are facing delays of a couple of months for $17,000 watches - it wouldn't be fair to tie up so much of their available credit for so long.
 
I paid with Apple Pay, and I never had pending charges at all.

Order still processing. I'm sure they will charge the card by Monday.

I wonder how that works with the Apple Pay "Token"?
 
After all, some people are facing delays of a couple of months for $17,000 watches - it wouldn't be fair to tie up so much of their available credit for so long.

Makes sense. I just thought they would go from Pending to Posted when the order ships.

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I paid with Apple Pay, and I never had pending charges at all.

Order still processing. I'm sure they will charge the card by Monday.

I wonder how that works with the Apple Pay "Token"?

I had 2 Apple Pay and 1 regular transaction. For Apple Pay the full amount was showing under Pending, and for regular cc transaction I had the $1 charge.
 
Who are all these early adopters that appear to have never purchased something on preorder before? You have all this disposable income and no idea how your banking system works? So sad.
 
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They do, if there's a small enough time gap between them. Vendors aren't allowed to have a pending charge on your account indefinitely.

I guess with there being 2 weeks between pre-order and delivery date the pending charges would have to go off before we get shipping notifications. Makes sense.
 
I wonder how many orders get cancelled, when Apple charges customers the second time around right before shipping?

Why would it get cancelled? Even if the card issuer declines payment Apple say they will contact you before they do anything with the order....

Your credit card company may have declined authorisation to debit your card due to one of the below mentioned reasons. If such a situation arises, we will inform you of this via email:

there may be a credit limit on your account
the incorrect card type, number or expiry date was accidentally selected when placing the order
there were dashes or spaces in the account number that could not be recognised
a simple administrative step taken when the card holder is not present to sign for the transaction
your card may be recently issued and has not yet been activated


Apple also say....

When you place your order, Apple request authorisation to charge the order amount from your credit card company. Once we have received approval, Apple reserve the amount on your card until all items are available and your order has shipped. Your card will be charged when your order has shipped.

http://store.apple.com/uk/help/payments/card_payment#notprocessed
 
Up here in Canada(with TD notably) we don't get the liberty of seeing pre auths without calling the bank.no push notifications or anything in the apps. And every transaction posts after 2-3 days.

For those wondering about charge issues, yes, they email and ask you to call. You have 15 days to sort it out. This could change though with watch / pre orders.
 
Yep, my last authorization charge from the 10th at 3:03 A.M. just dropped off today. Just waiting for that pending $399 charge...
 
Up here in Canada(with TD notably) we don't get the liberty of seeing pre auths without calling the bank.no push notifications or anything in the apps. And every transaction posts after 2-3 days.

RBC does show pending authorizations now though.
 
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