Phishing Attack through E-MAIL, UK NATWEST CUSTOMERS BE WARNED!!!

Discussion in 'Mac Apps and Mac App Store' started by k2k koos, Sep 1, 2007.

  1. k2k koos macrumors 6502a

    k2k koos

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    #1
    Hello all, I've just been the victim of a phishing attack, through an e-mail received, using my default mail software MAIL.

    It is a scam, pretending to be from NATWEST BANK. below is how it looks:

    Do not respond to this, I had £8000,- stolen from my account because I was stupid enough to respond... , and brought be deep in debt with the bank. They are working on it, and will pay back, but this will save you from going through the same ordeal. Oh yeah, it is a certain mr S Marshall with a Halifax (bank) bank account that the money went to. so mr S Marshall (if that is your real name) we are after you! :apple:

    It looks completely legit (I wasn't able to capture the entire screen), has all the animated advertising you'd normally find on their site, but be warned (and I learned a hard lesson), the natwest bank NEVER EVER sends you e-mails like this, if you receive it, report it, and call your bank so they can deal with it.
     

    Attached Files:

  2. wasimyaqoob macrumors 6502a

    Joined:
    Dec 23, 2005
    Location:
    London, England.
    #2
    Perhaps where it says "Costumer" needs would of made you thought a MAJOR HIGH STREET BANK would not spell something like Customer wrong - However, just my opinion.

    I'm very very sorry to hear about your loss, but i'm happy that your getting your money back :)

    Thanks for letting us know though - Appreciate it!
     
  3. skunk macrumors G4

    skunk

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    #3
    I do not wish to be unkind, and I hope you get your money back, but surely by now few people are taken in by this? You should NEVER click on ANY link in anything like this which is not addressed to you PERSONALLY. Certainly no online "secure" service will EVER ask you for your details except in the course of a transaction.

    I regularly get emails purportedly from eBay, PayPal, Barclays, NatWest and others, none of which is genuine. Usually you only have to check the sender's address.

    Good luck.
     
  4. Applespider macrumors G4

    Applespider

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    #4
    No bank will ever send you anything like this... and most of them have been telling their customers that for several years.

    It does look very like the Natwest site so has probably fooled a few. The language in the message is a little stilted and odd which probably would have set alarm bells ringing in my mind.

    Good luck in getting your cash back...
     
  5. k2k koos thread starter macrumors 6502a

    k2k koos

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    #5
    Yes agreed. And I actually reported it straight away, but I had a busy day, was tired, and overlooked the details, and spelling errors.... It wasn't until I came to the page on the website (which appears after you log in with NatWest, a bit strange) that warns of scams, that alarmed me, but by that time I had already 'logged' in to a false site...... I forwarded it none the less to the fraud department, which did not reply, and I discovered money stolen from the account two days later......:apple:
     
  6. Cromulent macrumors 603

    Cromulent

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    #6
    It is very poorly written. Never, ever trust anything from a bank or other service. Never click on any links, if it asks you to log into your account close your e-mail program and type the URL of your bank website in BY HAND and then you can be sure that you are going to the right website.
     
  7. k2k koos thread starter macrumors 6502a

    k2k koos

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    #7
    thanks, I do not feel offended. I wasn't thinking straight that day, and it caught me of guard. And that's exactly how these criminals prey on you, I'm sure there are a few more that fell for it. When trying to contact the fraud department of the bank, it was very hard to get through to them....:apple:
     
  8. OllyW Moderator

    OllyW

    Staff Member

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    The Black Country, England
    #8
    I got that a few days ago, it went straight into Junk Mail though.

    No UK bank will ever ask you to log-on straight from an email link, they always ask you to go through their home page.

    Also, if you hold the mouse pointer over the link it shows an address that is nothing to do with Nat West and isn't even a secure web page.

    I hope you can get your money back but it isn't the fault of Nat West, so don't expect them to refund you. Your best hope is if they can catch the scammer.
     
  9. Queso macrumors G4

    Joined:
    Mar 4, 2006
    #9
    Cheers for spreading this warning. If it prevents one person here from falling for it you've done them a great service. I hope it all works out, although I suspect this S Marshall's account has also been hijacked for the purposes of laundering.
     
  10. arkitect macrumors 601

    arkitect

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    Bath, United Kingdom
    #10
    When you login to Natwest's Internet banking they display a prominent warning about recent phishing mail… So I expect NatWest would not be liable…

    Live and learn… :(:eek:
     
  11. OllyW Moderator

    OllyW

    Staff Member

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    #11
    Hopefully, because you reported it straight away and NatWest didn't close the account and allowed the money be withdrawn, they might accept responsibility and compensate you?
     
  12. clevin macrumors G3

    clevin

    Joined:
    Aug 6, 2006
    #12
    at this very time, I would strongly suggest Mozilla Thunderbird email client to you.

    no matter how legit the email looks like, as long as its hidden link's address is suspecious, Thunderbird will pop-up a waning panel when you click it, and ask you if you really want to visit "http://www.xxxx.com (phishing address.)"

    Thunderbird can be downloaded from www.mozilla.com

    Im very sorry for your loss, hopefully they will investigate the situation and minimum your loss. This is indeed a very unfortunate event.
     
  13. k2k koos thread starter macrumors 6502a

    k2k koos

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    #13
    Just came of the phone with the bank, they WILL refund, that's what they have an insurance for, in return I will have to cooperate with any possible police investigation into the matter.

    As for the above warning, that appears AFTER you log in, it should be before you log in, as in my case I logged in (to the bogus site) and got the same warning, ooooopssssssssss:apple:
     
  14. k2k koos thread starter macrumors 6502a

    k2k koos

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    #14
    thank you for the link , will try this out :)
     
  15. markfc macrumors 6502a

    markfc

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    Prestatyn, Wales, UK
    #15
    Do people seriously still fall for these?

    Jeeees.
     
  16. skunk macrumors G4

    skunk

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    #16
    Evidently. People need to be reminded constantly. And gently, especially if they have just lost 8000 quid. Jeees.
     
  17. k2k koos thread starter macrumors 6502a

    k2k koos

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    #17
    Yes, they will refund it, it may take a few days to investigate and process, but they will refund, and even take the interest and costs for this as theirs.
    I have to say, that I am very happy with the service they provide in this matter.:apple:
     
  18. k2k koos thread starter macrumors 6502a

    k2k koos

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    #18
    yes, eventhough I am usually very much on my guard, and thought I'd never fall for it, an unguarded moment, and a little too much haste (try screaming kids bugging you at the same time , too many other distractions etc) was all it took, so let my experience be a lesson and warning to all, you can never be too careful, and also do never think it will never happen to me (I did), something may 'bite' you when you least expect it....:apple:
     
  19. Sesshi macrumors G3

    Sesshi

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    #19
  20. rdowns macrumors Penryn

    rdowns

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    Jul 11, 2003
    #20
    To repeat what several others have said, NO BANK OR COMPANY you deal with will EVER send an email like that.

    As a rule, you should never click links in an email to log into any secure account. Do it from your browser so you are sure of where you are going.

    And yes, people fall for this all the time. That's why they are sent.

    My company has people on a recurring payments via credit card. You'd be amazed how many people email us with credit card numbers, social security numbers (which we never ask for or use) and other personal information. Scary.
     
  21. andiwm2003 macrumors 601

    andiwm2003

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    Boston, MA
    #21
    got similar phishing mails for my german bank account for a while. called my bank to notify them about the problem and they sent out warning emails. sad thing is they never get the criminals. i'm glad you get your money back.

    they really should sent the people who do this to jail for life. if they ever get them.
     
  22. Doylem macrumors 68040

    Doylem

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    Dec 30, 2006
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    #22
    We're all suscepible to scammers. If we're wise to this kind of stuff, then we may go for something amazingly cheap on eBay... or some other offer that appeals to our greed and love of a bargain.

    Scammers and spammers know that 95% of internet-users are never going to divulge their details to a fake website, but that 5% offers plenty of potential. And every day there people getting online, reading these spoof emails for the first time...
     
  23. k2k koos thread starter macrumors 6502a

    k2k koos

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    #23
    by the way, my signature on my posts, never seemed so true, as in this instance......
    :apple:
     
  24. skunk macrumors G4

    skunk

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    Republic of Ukistan
    #24
    I just got an email a minute ago from the NationWide. Should I click on the link? Y/N?

    NW copy.jpg
     
  25. Lau Guest

    #25
    The "Nation Wide Inc.", no less. ;)
     

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