Phone call from Apple?

Discussion in 'General Mac Discussion' started by BubbaJones, May 13, 2004.

  1. BubbaJones macrumors regular


    May 13, 2004
    East Coast
    Hi all,

    First off, I'd like to say Hi to everyone. I've been following these forums for about 6 months now, and I've finally registered. I'm a would-be switcher, meaning that I would be switching to a Mac if I had the money. Right now I'm saving for a powerbook. Hopefully the G5s will be out by then. Anyway I got home from work today to find a number on my caller id from Apple Computer (1-916-399-7992). I did a quick google on the number, and found this (Link). I was wondering if anyone else had this experience? Is this a new sales tactic? I was hoping that I might have won a raffle or something, but I guess that's just a pipe dream .

    Oh well.

  2. flyfish29 macrumors 68020


    Feb 4, 2003
    New HAMpshire
    Welcome and hopefully the G% will come out right when (not after) you have enough money for a powerbook.

    I have heard comments that Apple has done some marketing this way such as knowing you have visited a web site and even placed something in the shopping cart, but I don't think they cold called anyone with this info, but instead followed up a sale or something with a comment like...I see you were also considering a _____ with your purchase at think there was also something about a discount if they went ahead and purchased _____ that week or something...sorry I can't remember more and don't have a clue what to search under in the forums to find the thread...maybe someone else will remember or know the story I am talking about. Was maybe 6 months ago or so.
    Be careful who you buy the mac from...some nasty fake e-tailers out there saying they give great deals. You should pretty much pay the same for your mac no matter where you buy it (minus a few free offers of memory, etc. at some catalog/e-tailers that are reputable.)

    Good luch with the savings!

  3. fowlersrule macrumors newbie

    May 27, 2004
    call from apple

    i got a call from the same number this afternoon. i missed the first try, but answered the second as i was reading this post.

    they were calling to see i wanted to get a few extra years of the apple protection plan. (i bought my eMac almost a year ago to the day). apple telemarketing? who knew?
  4. DefenseEngineer macrumors newbie

    May 27, 2004
    I just got a phone call on my cell phone from this same number (I came across the thread by googling the #).

    But when I answered, no one spoke. So, I hung up. The odd thing is, if it is from apple, how did they get my cell phone number? The last time I purchased something from apple I still lived in VA. Since then I have moved to HI and have not bought anything new from them nor have I updated my contact info.

    Something about this smells fishy to me.
  5. ingenious macrumors 68000


    Jan 13, 2004
    Washington, D.C.
    Hmmm. Strange. I got a phone call the other day and was just about to post a thread about it. My call wasn't directly Apple telemarketing, but it was close. It was a live person who was polite, even though they couldn't say "Caleb" (they said Kaylee/Cayla). They were calling to see "when I thought I would be ordering the 12" PowerBook from the order that I'd saved on the Apple Store."

    I had only saved that to look back at/see if it stayed there when the PowerBook G5s came out.

    Hmmm, maybe a PowerBook update soon?!?!?! :D
  6. winwintoo macrumors 6502

    Nov 26, 2003
    I had gone to the Apple Canada site and checked the education price for an iBook and I got a call from that same number a couple of days later - he was polite and said he was offering me a deal but seemed confused by the difference between Canadian and US dollars (I don't think he knew there was a difference) He told me he was now my account representative and he would be sending me an email so I could contact him when I was ready to buy.

    It felt like a squeegee kid to be honest.

  7. abhishekit macrumors 65816


    Nov 6, 2003
    akron , ohio
    strange ..this was the first post for Bubbajones, fowlersrule and DefenseEngineer :rolleyes: :D anything fishy? :p
  8. parrothead macrumors 6502a


    Sep 24, 2003
    Edmonds, WA
    Always be very very wary when people call you asking you to buy something. This is a VERY common tactic to scam you out of your money. The best thing to tell people when they call is to have them send you written information.
  9. DefenseEngineer macrumors newbie

    May 27, 2004
    Considering I stated that I found this thread by googling the phone number? Nothing fishy from me. I didn't know about this site before that. But I still can't think of the last time I may have placed something in a apple shopping cart and with that phone number.

    Go ahead! Google the number. :p You'll come up with this thread and the link posted by BubbaJones :cool:
  10. RexDog macrumors newbie

    May 14, 2004
    So Cal
    I got this same call last week. It was strange, I thought they were calling about my dead iBook but he kept asking me about a G4 (that I didn't even have) to update my service plan that I also didn't even have. Old inacurate information I guess. I got off the phone because it sounded like some scam until I saw my caller ID from Apple Computer
  11. AirUncleP macrumors regular

    Dec 19, 2002
    I had the number on my caller id. I called it back and a male recording told me that Apple called and wanted to tell me all about their new, exciting OS 10.2!

    Solid Effort Apple.
  12. SpliceDWDM0 macrumors newbie

    Dec 19, 2004
    Ontario, Canada
    I received a similar call as well (after purchasing my Mac mini). I called the number back, they (Apple) wanted to let me know about the iPod Shuffle. :)
  13. mox358 macrumors 6502


    May 22, 2002
    Just wanted to throw in my 2 cents and let you guys know that alot of these calls AREN'T bogus. I purchased a G4 iMac when they came out, and when the iPod was released I got a call asking if I would like to order one, and the lady explained a little bit about it (not knowing that I knew more about it than she did). I let her do her speech, told her ok, (I wanted one anyway, but how can you resist when apple calls you and you've got the cash to spare) and low and behold after checking my order number she gave me, a 5GB iPod showed up at my door shortly after.

    It's mostly just letting normal people, (a.k.a. people who buy Apple comps but don't track Apple's every move like we do) know Apple has something new and interesting available. Think how many iPods were probably sold this way. It's also a good idea from an advertising standpoint. Cause most people will tell someone they know about the call, and since the sales person explained a little about the product, the call recipient has a little information to pass on to another potential customer, and so on.

    Just my 2 cents.
  14. wdlove macrumors P6


    Oct 20, 2002
    My wife has received three phone call from an Apple representative. The first was when she was interested in a PowerBook. Then the most recent two was when she saved information on a iMac G5 refurb. The first one they offered her a deal, but not on the recent two.
  15. snkTab macrumors 6502a


    Nov 13, 2004
    Cincinnati, OH
    Put Adobe Creative Suite in your Shopping cart but don't buy it and leave it in there. Adobe (or adobe guy working at apple) will call you.
  16. sarae macrumors 6502

    Jul 14, 2004
    madison, WI
    I just got a call too.. only didn't get to the phone in time, oh well.

    My brother got a bunch of calls about 10 months after his iPod purchase, to remind him to get Applecare.. I bought my iPod in March so I assume that's what my call was.
  17. dotcomlarry macrumors regular

    Jul 16, 2002
    Akron, PA
    I've gotten calls from Apple on two occasions: One when I left a dream machine in my shopping cart asking if I wanted to order it, and the other was a few months after my .mac ended asking if I wanted to renew. Dunno if it was the 916 number, tho
  18. daveL macrumors 68020


    Jun 18, 2003
    Not a newbie ... I received a similar call after I had run a couple different iMac G5 configs through the online Apple store. When the call came, I had already pulled the trigger on the order a couple of days earlier. No drama. Apple sales is just trying to influence people sitting on the fence.
  19. JeDiBoYTJ macrumors 6502a


    Jun 22, 2004
    Ft. Lauderdale, FL
    only apple-related phone calls i've recieved have been customer surveys
  20. jlewis2k1 macrumors 6502a


    Jan 14, 2005
    in your closet
    hmm when the G5s first came out i was just messing around seeing what kind of configuration i could do and I had VPC 6.1 i believe in the cart. about a week later an apple representative called me wanted to let me know that vpc wouldnt be able to run on the G5 because of the processor. that was the only time i ever got a call from apple....
  21. Bibulous macrumors 6502a

    Jan 19, 2005
    A friend I talked into buying a powerbook got a call from apple after visting the webstore and creating an account. They offered him a few bucks off if he would order it right then over the phone, he did.

    On a side note I have been browsing the webstore quite often in the last week, pricing out new systems, and just today apple sent a $30 off if you spend $300 at the site email coupon - spooky
  22. Chip NoVaMac macrumors G3

    Chip NoVaMac

    Dec 25, 2003
    Northern Virginia
    Feeling left out. Left stuff in the shopping cart and never got a call or a deal. :(
  23. stevietheb macrumors 6502a


    Jan 15, 2004
    When the iMac G5 came out I was pricing several models and had saved a couple of shopping carts so that when I had the dough I could go back and make the purchase. At the end of November I received a call from Apple saying that I had had the iMac G5 in my cart for a while and wondering if I'd like to go ahead and make that purchase...they offered me all kinds of financing and stuff...but, I didn't have the money--so I didn't act on it.
  24. tubedogg macrumors regular

    Dec 18, 2003
    #24 maybe if I leave that PowerMac G5 Dual 2.5 with Radeon 9800XT 256MB in my cart long enough, they will call and offer me a deal on it? Rock on :D
  25. russed macrumors 68000


    Jan 16, 2004
    i havent had one! i would love though for them to ring up and offer me some deal that is so good to resist that i will have to buy. please ring apple!

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29 May 13, 2004