So I'm picking up my 2 unlocked contract-free TMO phones tomorrow... got the Ready for Pickup email. The store opens at 8 am... if I go jump in line at 7 am, is it reasonable to think I'll be out of there by 10 am? I've never done one of these pre-orders before so I don't know what to expect.
I don't understand what the length of time it takes to get through these is...
- Say hi, show order receipt and ID --- 10 sec
- Apple rep types in order ID and fetches device --- 2 minutes
- Apple rep has you sign for pickup --- 10 sec
- You're out the door and on your way
Seems the whole process should be 3 mins or less per customer. If the Apple store has 100 people on staff handling these, that means they should be able to process 20 transactions per employee per hour... so with 100 people working, they should process 2,000 pickups per hour... I don't get what the process is that delays things, since the carrier upgrades have been processed already, and those like me who are buying unactivated don't even have that process. If I order a Macbook Air I walk in, they look at my ID, and I'm out in 2-3 minutes... the longest part of the process is the actual retrieval of the product from the back room.
So based on my above calculation, my expectation to get out of there by 10 am would mean I'd have 4,000 people in line ahead of me, which isn't likely.