iPhone XS Pimple-like/small bubble on iPhone XS screen

Discussion in 'iPhone' started by mls2807, Jul 19, 2019.

  1. mls2807 macrumors newbie

    mls2807

    Joined:
    Jul 19, 2019
    #1
    I just bought this phone a little over two weeks and noticed a small pimple like bubble right under my notch. The iPhone has a glass screen protector on it and has been covered in an otterbox case since day one, when I bought from the apple store.

    I'm not sure if it's just an air bubble or a piece of dust

    I have Applecare+ but wondering if Apple will replace the screen under warranty if it is a crack. Thanks!

    https://imgur.com/a/cEEcJX1
     
  2. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    I doubt it is a crack.

    Your image does not show the defect well.
     
  3. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #3
    It looks to me like something stuck under the screen protector.
     
  4. mls2807 thread starter macrumors newbie

    mls2807

    Joined:
    Jul 19, 2019
    #4
    Thanks! That's what I'm thinking as well. Can Apple do anything? It's not a big problem just concerned it wasn't a crack
     
  5. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    Apple not responsible for something under your screen protector.
     
  6. Phonzoxd macrumors 6502a

    Joined:
    May 28, 2013
    #6
    How about Apple come make an in house inspection too your majesty. Sheesh.
     
  7. mls2807 thread starter macrumors newbie

    mls2807

    Joined:
    Jul 19, 2019
    #7
    I never said I wanted Apple to make an in house inspection.

    I asked a simple question if Apple would fix a cracked screen if it's under a warranty
     
  8. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    If your phone is under warranty and there is no evidence of an impact, they will likely replace the phone with a refurbished one. If there is any sign of impact they will not replace under warranty.

    Your AppleCare + would also get your device replaced no matter how it happened.
     
  9. Knowlege Bomb macrumors 603

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #9
    Have you considered taking off the screen protector to see if it's actually a screen issues versus a screen protector issue?
     
  10. Harthag macrumors 6502a

    Joined:
    Jun 20, 2009
    Location:
    U.S.
    #10
    What Newton's Apple said.

    Please check the screen protector before heading to Apple. If I was in line waiting at a packed store and someone was holding things up demanding a replacement for a cracked screen... and it's just the screen protector, I would be just a tad annoyed at that person. Not saying you're that person, just a general comment. Hope your screen is all good.
     
  11. Dominicanyor macrumors 65816

    Dominicanyor

    Joined:
    Apr 1, 2012
    Location:
    Florida
    #11
    I just notice that their is a small cracked on my iPhone XS Max lens. I’ve only had my fun since April and apple will not let me purchase the AppleCare. If I take my phone to the apple store will they replace the lens under the one year warranty that comes with the phone?
     
  12. Plutonius macrumors 604

    Plutonius

    Joined:
    Feb 22, 2003
    Location:
    New Hampshire, USA
    #12
    It depends if Apple rules it accidental damage or not.
     
  13. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    Pictures?
     
  14. Dominicanyor macrumors 65816

    Dominicanyor

    Joined:
    Apr 1, 2012
    Location:
    Florida
    #14
    I’m not even sure how it happened.
    --- Post Merged, Jul 19, 2019 ---
    I don’t have another phone to take a picture of the cracked lens.
     

Share This Page

13 July 19, 2019