Please Help Urgent - Non Starting Macbookpro :(

Discussion in 'Mac Basics and Help' started by jbrown, Mar 5, 2010.

  1. jbrown macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #1
    Right - thanks for reading this plea and hope you can help.:(

    I use a MacbookPro 2.4 intel duo core - Latest Snow Leopard - 2 gig ram. No trauma in it's life - never been dropped.

    I have a fair knowledge of computers but by no means am I a techie.

    Up until now my MBP has been running fine ( no strange behavior or noises etc. ).

    It now wont start. It refused to wake up from sleep last night. I've pulled the battery, used pwoer adapter etc.

    In a normal startup - there is a brief whirr sound, followed by the startup chime. My MBP makes the whirr, but thats it - no chime and no further activety.

    The the screen is blank, there is no keyboard lights, there is no sound if pressing the volume key.

    - I have tried:

    - Zapping Pram

    - Starting it up as a target drive

    - Plugging in an external drive to start from that -- the drives green LED lit up so assume there's USB power - and the LED will turn red ( but only once so I assume there is no 'conversation' ).

    - Tried a forced restart using :apple: - Cntrl - Power button. This gets me to the initial whirr again but no further.

    i have NOT yet tried to reset the PMU - how do you do this?


    Anything else it could be? Anything else I could try? I need it back asap for work - my last resort is to pull the hard drive and try to use it as an external drive to access my info - but I'd like to exhaust all tests before I do that,

    THANKS A LOT FOR YOUR HELP:):):)
     
  2. gr8tfly macrumors 603

    gr8tfly

    Joined:
    Oct 29, 2006
    Location:
    ~119W 34N
    #2
  3. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #3

    Thanks - will try that now.

    Just a bit more info - If I try to start it, I can hear the HD spinning, but not working ( loading data etc. ).

    Also the computer is getting to normal warmth.
     
  4. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #4
    Well tried the SMC restet a few times - no change I'm afraid:confused::(
     
  5. blunderboy macrumors 6502

    Joined:
    Feb 13, 2010
    #5
    Is your computer still under AppleCare? I'm wondering if there's a problem with your logic board or something, considering that the hard drive is still spinning, but nothing else seems to be happening.
     
  6. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #6
    Do you have the NVIDIA 8600 GT graphics card?

    If so, the Genius Bar can check this in less than 5 minutes
    If this is the problem, it will require a logic board/video card replacement
    But it will be no cost
     
  7. killerrobot macrumors 68020

    killerrobot

    Joined:
    Jun 7, 2007
    Location:
    127.0.0.1
    #7
    Seems as though there's a hardware malfunction. Boot off the OS Disk and run an Apple Hardware Test. Unless you know the codes, it won't help much but it will confirm that there's a hardware problem. If you still have Apple Care the code will get you helped out a lot faster.
     
  8. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #8
    Happy Outcome

    Well - it turned out to be a fried logicboard.


    But despite it being a 2007 machine, well out of warrentee, and I have no Applecare - Apple right away said that they would replace the LB free of charge.:D:D

    Things like that make for brand loyalty:cool::apple:
     
  9. Hmac macrumors 68020

    Joined:
    May 30, 2007
    Location:
    Midwest USA
    #9
    Good for you. Glad that worked out.
     

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