Please help me out here. Tell me there's something so far advanced with this technology and the new OSX that I'm being deceived... Tell me that I just don't know what I'm doing... Tell me Apple QA didn't seriously make this mistake... I won't even go into the hell that has been AppleCare today... So we purchase a 2x 3.0 quad core at no where less than the Stockton street flagship store... 1 hour later, we've unboxed the glorious machine... hmmm... looks used... or open boxed... but definitely not straight off the assembly line... we mentioned to the sales rep that the box looked taped over but he assured us it was "brand new"... better be since it had a "brand new" price tag... For some god foresaken reason, we decide to check out the system profile... here's what it says (don't worry, memory is already purchased and ready to be installed... just haven't gotten that far yet): Hardware Overview: Model Name: mac pro Model Identifier: MacPro1,1 Processor Name: Dual-Core Intel Xeon Processor Speed: 3 GHz Number Of Processors: 2 Total Number Of Cores: 4 L2 Cache (per processor): 4 MB Memory: 2 GB Bus Speed: 1.33 GHz Boot ROM Version: MP11.005C.B04 SMC Version: 1.7f8 Serial Number: G8725383Y8F Already confirmed that the physical machine has the same S/N... the box has the same S/N... my receipt has the same S/N... the config specs of this S/N show the 2x quad core... Like I said earlier, I won't get into the bashing of AppleCare... this issue and our customer service experience has already been escalated and we have corporate customer service managers in constant contact with us until we get this issue resolved... but all the same, the General Manager of the flagship store is still telling us that we simply don't know how to read the system profile and that the "quad core has a convoluted way of displaying it's specifications". Not to mention he's never heard of a system going out with the wrong specs before... So here is my question... Tell me I'm just reading this "convoluted display" incorrectly... does this look like the woodcrest or the clovertown to you? Anyone out there experienced something like this before??? It seems that there would be several others out there who wouldn't even think to check the system profile... would they ever realize they didn't get what they paid for?