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iSIILENT

macrumors regular
Original poster
Feb 6, 2008
160
6
Am still waiting on 2nd emails for 2 orders ... Please post if you have received 2nd email for your order
 
Am still waiting on 2nd emails for 2 orders ... Please post if you have received 2nd email for your order

As far as I know, there is no second email when ordering with AT&T. One for order confirmation and one for when it ships.
 
As far as I know, there is no second email when ordering with AT&T. One for order confirmation and one for when it ships.


ASLEEP ( member here already got 2nd email.)
https://forums.macrumors.com/threads/1242127/

Now a second "order processed" email:

Congratulations! With AT&T, you get the nations’ fastest mobile broadband network* and the best coverage worldwide - more phones that work in more countries**.


We have processed your order and it has been sent to our warehouse for shipment.

Your order cannot be changed or canceled at this time.

We’ll send you a confirmation email as soon as your order ships. Check your order status online at www.att.com/wirelessorderstatus. Note if your order was placed within the past 24 hours, the order information may not yet be available.

Thank you,

AT&T
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

Just got the second confirmation mail just like asleep's. Took them an hour since the first one.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

Is everyone supposed to receive a second email? I ordered an hour or so ago, & only received the email confirming my order.
 
At 3:39am, I received my confirmation email. As yet, I have not received the second one.
 
I received my second email telling me that my order had been processed and sent to the warehouse for delivery on 10/14/2011 moments after the first email. I checked my checking account and the transaction had been processed.
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

I got my second email at 4:35 central time. Order was placed at 3:14 am
 
My checking has been processed as well... but interesting when checking order status it status shows in progress , qty 1 backordered , pending shipment... :confused:
 
@isilent I have yet to receive the second email and mine says the same-thing processing, backordered was placed at 4:45 East Coast Time.
 
Yes, first one (order confirmation) at 4:19am, second one (processed and sent to warehouse) at 6:06am.
 
Finally got 2nd email so all looks good... weird thing... i got the email at 2:15pm eastern time , but it shows that att sent it out at 6:35am, seems like servers were backed out and now 2nd emails are getting to people. i purchased online at 4:30 am... i waited 1 hour and half to finally get through the website.

Well seems like everyone went good..waiting on 64gb 4s black and 16gb 4s black...:D
 
Never got the first confirmation email from AT&T, if there was one. But I got the second one (the one that says "We have processed your order and it has been sent to our warehouse for shipment") today at 1:16 PM. My order was submitted around 5 AM this morning.
 
I believe the emails are saying to ship by your "estimated" delivery date of 10/14.
 
I received two identical confirmation emails about 30 mins apart..both saying the same thing. Didn't think anything of it.
 
ASLEEP ( member here already got 2nd email.)
https://forums.macrumors.com/threads/1242127/

Now a second "order processed" email:

Congratulations! With AT&T, you get the nations’ fastest mobile broadband network* and the best coverage worldwide - more phones that work in more countries**.


We have processed your order and it has been sent to our warehouse for shipment.

Your order cannot be changed or canceled at this time.

We’ll send you a confirmation email as soon as your order ships. Check your order status online at www.att.com/wirelessorderstatus. Note if your order was placed within the past 24 hours, the order information may not yet be available.

Thank you,

AT&T


Your 2nd email confirmation was my 1st and only email so far with all the stuff you need... the fact that they said it would arrive on 10/14/11 and with a order number and that I would get one more email after it ships.
 
Despite getting the first email and never getting the second on my order placed at 4:45am, I called 1-866-391-0749 entered my order number and it says it was released to the warehouse pending the authorized ship date. So I am confident that their email system is overloaded. Someone else who didn't get the second email but the first call and report back.
 
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