Pre-Ordered iPhone4 32GB at AT&T store, won't get it until maybe the 29th

[Rajani Isa]

I already called AMEX and explain the situation, they told me they will back me up, If i don't get my phone by tomorrow I will call again and initiate the charge back, They told me they will ask the store for proof of delivery and if they don't provide that in 7 business days the charge back will be make. That is the only reason i haven't done it yet, since it will take some time.

but since I am going on Vacation and that will push me to end of the list I will just do it them.

You may want to check with your CC company, maybe they can help you, I actually call AT&T as well, they rep was very nice about it even when he couldn't really do anything for me since it is a rep store, he did say that they will support me in make any change to my account and contact if I decided to go another route and get another phone or just get it somewhere else. (I've been an AT&T customer for 10 year+)

i will update tomorrow!

You might want to mention to them that you will charge back if you don't get your phone or your money back.

Stores really don't want chargebacks. Even less than refunds.

 

[seatrial]

I just wanted to update that I am still waiting for my 32GB iphone that was preordered on 6/15 at the AT&T store in Decatur GA. The store is not willing to do a refund. I have paid for the phone. Is there anything unlawful about this? I am so frustrated with knowing that people are getting 32GB phones that ordered later, but there is nothing I can do at this point.

 

[maturola]

Sadly I haven't still received my phone, Stuck without being able to cancel and I hold into putting the charge back since I was going on Vacation last week and the manager of the store promise me to hold the phone if it comes, so i would't have to be drop to end of the list again.

But here we are July 6, still no phone, still no remotely idea when will they get it, and what it is more upsetting at all they talked to me at he store like everything is normal.

Anyways, as i said before I know bitching online doesn't help in any way but just a way to steam a bit.

edit: AT&T store at Midtown Atlanta GA - Pre-ordered 6/15 - iPhone 4 32GB BK.

 

[maturola]

Sadly I haven't still received my phone, Stuck without being able to cancel and I hold into putting the charge back since I was going on Vacation last week and the manager of the store promise me to hold the phone if it comes, so i would't have to be drop to end of the list again.

But here we are July 6, still no phone, still no remotely idea when will they get it, and what it is more upsetting at all they talked to me at he store like everything is normal.

Anyways, as i said before I know bitching online doesn't help in any way but just a way to steam a bit.

edit: AT&T store at Midtown Atlanta GA - Pre-ordered 6/15 - iPhone 4 32GB BK.

Just wanted to update this post, my pre-order made it to the store today, I will be picking it up later after work.

 

[seatrial]

Maturola,

Congratulations on finally getting your phone.

I still have not received the call for my phone ordered on 6/15 at AT&T store in Decatur GA.

This has gone past the level of ridiculous at this point.