Pre ordering from problem. Help please.

Discussion in 'iPhone' started by macuserjhs, Feb 3, 2011.

  1. macuserjhs macrumors regular

    Nov 4, 2010
    When i try to put all the info for my verizon account in it says invalid password and i know everything is correct. Please help guys i have no clue what to do.:confused::confused::confused::confused:
  2. jav6454 macrumors P6


    Nov 14, 2007
    1 Geostationary Tower Plaza
    Try via Verizon then.
  3. Jack105 macrumors member

    Jan 23, 2011
    I don't have experience with this, but what people are saying on the Verizon forums is to enter your last 4 digits of your SSN, I don't know if they mean yours or the primary account holder's. This same thing is happening to my gf. She didn't try this tho she just gave up. If it works let me know.
  4. iFitz macrumors regular

    Jul 15, 2008
    If you're on it's your verizon id and password. If you're on, it's your Apple ID and password. And you must have a Apple account to pre-order through Apple.
  5. macuserjhs thread starter macrumors regular

    Nov 4, 2010
    So that means you have to type in the SSN twice?
  6. teege macrumors member

    Mar 31, 2010
    This happened to me. The problem was that I was using my MyVZW website password. I then used the "systems password" and everything worked just fine. This is the password you use if you call VZW and you're not the main account holder.
  7. macuserjhs thread starter macrumors regular

    Nov 4, 2010
    Im not sure i know the system password. But i can find out!
  8. mlad1101 macrumors regular

    Jun 18, 2009
    They are asking for your password that when you call VZW they ask you to verify before they look into your account. NOT the one you use for online.

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